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Loss Prevent Officer Resume Example

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LOSS PREVENT OFFICER
Professional Summary
3 years of experienced managing of 2 - 20 employees. Strong marketing and Customer Service background combined with aggressive problem solving. Skilled at learning new concepts quickly, working well under pressure, and communicating ideas clearly and effectively. Extensive computer training, including knowledge of multiple networking environments. Enthusiastic and experienced in overseas travel.
Skills
  • Team leadership administrative, ask, cash flow, clerical, concise,
  • Strong verbal communication CPR, client, excellent customer service, database,
  • Conflict resolution documentation, event coordination, special
  • Project management events, first aid, functional, Marketing, access,
  • Self-motivated office, negotiator, personnel, on foot, policies,
  • Presentations, programming, Promotion,
  • Proposals, public safety, public relations, quality
  • Assurance, radio, recruiting, safety, selling, sales,
  • Scheduling, Supervisor, written
  • Administrative, Public relations
  • Ask, Quality assurance
  • Cash flow, Quality
  • Clerical, Assurance
  • Concise, Radio
  • Conflict resolution, Recruiting
  • CPR, Safety
  • Client, Selling
  • Excellent customer service, Sales
  • Database, Scheduling
  • Documentation, Self-motivated
  • Event, Supervisor
  • Coordination, Verbal communication
  • Event coordination, Written
  • Special events
  • First aid
  • Functional
  • Team leadership
  • Marketing
  • Access
  • Office
  • Negotiator
  • Personnel
  • On foot
  • Policies
  • Presentations
  • Programming
  • Project management
  • Promotion
  • Proposals
  • Public safety
Work History
09/2017 - CurrentLoss Prevent Officer | Marriott International - Burlingame, CA
  • Patrol all areas of the property; assist guests with room access.
  • Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system.
  • Lock property entrances when required.
  • Conduct daily physical hazard inspections.
  • Respond to accidents, contact EMS or administer first aid/CPR as required.
  • Assist guests/employees during emergency situations.
  • Notify appropriate individuals in the event of accidents, attacks, or other incidents.
  • Defuse guest/employee disturbances.
  • Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
  • Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
  • Speak with others using clear and professional language;
  • Develop and maintain positive working relationships with others; support team to reach common goals.
  • Comply with quality assurance expectations and standards.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Maintained excellent attendance record, consistently arriving to work on time.
07/2015 - 10/2016Security Specialist | Security Industry Specialists, Inc - San Jose, CA
  • Provide excellent customer service to the client, its associates and facilities personnel.
  • Patrol assigned post on foot or mobile vehicle to maintain visibility and observe possible unusual activity.
  • Investigate and report maintenance and safety conditions which might endanger client, its associates or public safety, including fires, evacuations, hazardous situations, or other facility related events; provide back up to client personnel as needed.
  • Ensure that daily administrative documentation is kept concise and complete at all times; maintain all daily assigned equipment in functional and presentable condition.
  • Respond to all requests for assistance relayed by Supervisor or client; complete various company or client assignments as required; submit reports to superior officer.
  • Investigate security related accidents/incidents, interview witnesses, complaints, and victims; responsible for gathering physical evidence and preserving it for future use; complete report and follow up with management as needed.
  • Responsible for ensuring that all employees, suppliers, and visitors on company property have proper company issued identification.
  • Ensure that the client, its associates, and facility personnel are provided with a safe and professional work environment.
03/2013 - 02/2014Promotions Assistant | Entercom Communication - San Francisco, CA
  • I assist the Marketing and Promotion staff with promotions, public relations and special events throughout the Bay Area.
  • Duties also include some office and clerical work, as well as participation in contest and event coordination.
  • I work hand and hand with four different radio stations under the Entercom family.
  • Support overseeing, scheduling and training of Street Team.
  • Participate in stations events and supervise event set-up and station visibility.
  • Perform as primary liaison between contest winners and radio station.
  • Maintain computer database of prizing and winners including input, maintaining and proper report procedure.
  • Develop and maintain loyalty club including entering of prizing and fulfillment.
  • Develop proposals for station prizes, movie screenings, loyal listener program prizes, concerts and on air prizing.
  • Provide proper recaps for promotions, programming and sales.
  • Help and service all departments as required.
  • Assist in establishing and executing station contests and events with other promotions team members and individually.
  • Perform as liaison between station and listeners.
  • Develop promotional proposals and recaps of events for promotional partners.
  • 95.7 The Game, 102.9 KBLX, KFOX, KOIT.
01/2009 - 02/2011Manager | Xxx-Tasty Ranch - Oklahoma City, OK
  • As manager, I was in charge of recruiting, training and arranging the work schedule of the nightclub's staff.
  • I also make sure that the club complies with healthy and safety standard.
  • I supervised the cash flow, handle bank-related duties and acts as a negotiator in the event of any dispute.
  • I ensured that the high standard operating procedures of the club is maintained.
  • Procedures include booking events, overseeing beverages and food, providing promotions and sales assistance, dealing with guests and securing cleanliness.
  • Immediately addressed issues with customers so that they could be successfully resolved.
Education
2012Cogswell Polytechnical Colleges, Sunnyvale, CABBA: Digital Media Management
Degree: Still pursuing my BBA, have not graduated.
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Resume Overview

Companies Worked For:

  • Marriott International
  • Security Industry Specialists, Inc
  • Entercom Communication
  • Xxx-Tasty Ranch

School Attended

  • Cogswell Polytechnical Colleges

Job Titles Held:

  • Loss Prevent Officer
  • Security Specialist
  • Promotions Assistant
  • Manager

Degrees

  • BBA : Digital Media Management
    Degree :

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