Friendly person offering proven success delivering administrative support to leaders. Reputation for positive attitude, determined work ethic and sound judgment. Adaptable to anticipate issues and proactively solve problems.
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
Detail-oriented Environmental Service Aide with extensive understanding of sanitation and infection control techniques. Self-sufficient and enthusiastic individual working quickly and effectively with little to no supervision. Used proper cleaning techniques, checked rooms for fire hazards and observed all housekeeping policies.
Skills
Local, state and federal regulations
Local reporting experience
Local traffic information
Local business relationships
Local arts and culture
State and local regulations
Local and state regulations
Federal, state and local laws knowledge
Local government background
Communication and presentation
Strategic marketing management
Client-focused service
Maintaining status reports
Observation
Strategic planning advice
HR understanding
Answering inbound calls
Monthly reporting
Managing file systems
Care labels
Technical support services
Experience
06/2018 to Current
Local Pastor Connecticut Children's Medical Center – Norwich, CT,
Earned reputation for good attendance and hard work.
Improved customer satisfaction by finding creative solutions to problems.
Collaborated with others to discuss new programs and opportunities.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Recognized by management for providing exceptional customer service.
04/2005 to 06/2018
Case ManagerLife Trusts – Brooklyn, NY,
Reviewed and recorded progress of patients.
Coordinated support services and optimized communication between healthcare workers and patients.
Reviewed effectiveness of treatment for individual and family situations.
Developed appropriate care plans for at-risk individuals and high-risk families.
Collaborated with various healthcare providers to facilitate delivery of services.
Communicated with legal services providers, social services agencies and local judicial systems regarding cases.
Managed all logistics for abuse and neglect cases from start to finish.
Determined and coordinated appropriate level of care to meet individual patient needs.
Coordinated resources from diverse providers for intervention plans.
Coordinated between various entities to manage cases.
Fostered staff satisfaction and performance by implementing improved disciplinary policies.
Documented plans, findings and results and submitted to employers and insurance carriers.
08/2000 to 06/2005
Lead TeacherCommunity Action Resource Development – City, STATE,
Selected optimal curricula and planned daily lessons to cover required topics and meet needs of children with varying developmental levels.
Involved parents in student learning to increase family interaction and student support.
Organized diverse activities to promote physical, mental and social growth of each child.
Worked with fellow teachers to develop cohesive educational plans and improve support for diverse students.
Created and maintained rich learning environment with diverse strategies to engage students and deliver enriching educational opportunities.
Taught students fundamental building blocks and advanced concepts.
Leveraged diverse instructional strategies and hands-on activities to engage students and boost understanding of material.
Applied proactive behavior management techniques for classroom discipline.
Stayed calm and patient in all student interactions to support individual growth and development.
Built and strengthened positive relationships with students, parents and teaching staff.
Arranged rooms to facilitate optimal education for student groups.
Set and communicated ground rules for classroom based on respect and personal responsibility.
Guided students through active shooter and fire drills, maintaining order and child safety.
Updated files for individual children and teachers for recordkeeping.
Planned field trips and classroom events to bolster learning through fun activities.
Maintained secure, disciplined classroom to give each student positive learning environment.
Increased academic performance by diversifying teaching techniques.
Worked one-on-one with struggling students to design individualized lesson plans to increase progress.
Clearly communicated objectives for all lessons, units and projects to students and parents.
Researched books and supplemental materials to use in classroom in conjunction with lesson plans.
Evaluated facility environment, removed concerns and optimized for children's safety.
Worked with students one-on-one to boost skills in weak areas and help grasp new concepts.
Established open and loving environment where children could express desires and focus on learning.
Followed district protocols in handling and resolving disciplinary issues.
Education and Training
Expected in
Master of Arts: Masters of Divinity Phillips Theological Seminary - Tulsa, OK GPA:
Expected in 05/2005
Bachelor of Science: Social Work Northeastern State University - Tahlequah, OK GPA:
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