Team-oriented Lead Skill Building Mentor with strong track record of establishing solid relationships with clients, co-workers, administration and local agencies.
College graduate with extensive experience in management and leadership. Have obtained six years of management experience in retail, housing services, and mental health services, with a goal of advancing professionally in the human services field.
Excellent communication skills
Professional writing skills
Microsoft Word/Excel and PowerPoint fluent
Can lift and carry 50+ lbs
Can stand or sit for extended periods of time
Exceptional problem solver
Works well under pressure or deadlines
Works well in fast-paced environments
Indian Trails CampGrand Rapids, MILead Skill Building Mentor
I am responsible for overseeing up to 15 special needs adults and their staff during the Community-integrated Skill Building program.
Implementing basic foundations of pre-vocational skills with adults with special needs.
Transporting special needs adults into the community where they volunteer at local organizations and participate in community events.
Implementing emergency protocol if needed including; CPR, first aid, and Non Violent Crisis Intervention.
Filing out all reviews and data collection on consumer behavior, daily activities, and additional personal information. Also responsible for verifying staff paperwork at the end of every week and performing monthly summaries.
Completing documents to meet Kent and Ottawa Community Mental Health county requirements.
Central Michigan UniversityMount Pleasant, MIApartment Supervisor
Supervisor: Nathan Tomson; 989-774-3111
Responsible for overseeing and managing 55-64 apartments for
Central Michigan University, including general condition, maintenance,
and cleaning staff.
Communicating regularly and fluently with
building maintenance, Residence Life offices, Campus Police, Office of
Student Affairs, Office of International Affairs, and Pest Control.
for cleaning apartment to University standards and hiring additional
cleaners as well as performing employee evaluations.
Performing bi-annual health and safety inspections.
Preparing, filing, and keeping records of all residents in a safe and organized manner.
Attending monthly manager meetings and keeping minutes for records.
Attending regular sensitivity and diverse populations training.
Promptly turning in and filing all documents with the Office of Residence Life.
Maintaining an organized and detailed schedule.
Handling all residence complaints and concerns.
Implementing emergency procedures when needed.
Communicating via e-mail and telephone with residents and their families in a professional and respectful manner.
Kohls Department StoreMount Pleasant, MIFront End Lead
Supervisor: Craig Fraim; 989-773-4640
Managed point of sale section of the store during business hours
Maintained fluidity and ease of checkout process
Assisted in busy hours
Opened and closed registers
Counted cash in drawers
Encouraged Kohl's Charge sales by associates
Recognized associates for their achievements
Overseeing breaks and shift transitions
Kohl's Department StoreTraverse City, MISales Associate
Maintained excellent customer service and care standard.
Education and Training
Central Michigan UniversityMount Pleasant, MIBachelor of Science: PsychologyMinor in Outdoor and Environmental Education
National Outdoor Leadership SocietyCertification: Wilderness First Responder
Central Michigan UniversityMount Pleasant, MICertification in Project Learning Tree
Northwestern Michigan CollegeTraverse City, MIAssociate of Science
Buckley Community SchoolsBuckley, MIHigh School Diploma
I am a motivated and enthusiastic individual with a passion for helping others. I work best in high-paced, energetic settings and enjoy working with my hands. I have excellent customer service and management skills. I work well alone or in groups, and enjoy working around like-minded people. I devote 110% of myself to any project or task I am given and enjoy doing the best of my ability. Thank you for your consideration.