- , , 100 Montgomery St. 10th Floor
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Ultimate Medical Academy - Clearwater - Clearwater, FL
- Coursework in Therapeutic Communication, Multicultural Therapeutic Communication, Administrative Medical Assisting.
- Interactive Online Learning
Dedicated to serving well-versed in food and beverage operations as well as guest services. Experienced in managing large-scale events or intimate gourmet dining and afternoon Church services. Successful at building relationships with customers to increase loyalty and repeat business. Communicative Assistant dedicated to providing elevated service and providing unforgettable guest experiences. Creative floor leader offering years of experience providing service to Church Members, Pageantry, sport teams all welcomed guests at restaurant. Detailed organizer of service operations with versatility in stressful circumstances. Talented food service professional bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling of special dietary requirements, general food and over all healthy safety standards.
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Five Star Quality Care, Inc. – Lincoln, NE,
- Kept register accurate through correct billing, payment processing and cash management practices.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
- Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Marc, Inc. Of Manchester – Manchester, CT,
- Assisted passengers with entering and exiting vehicles safely and securely stowed baggage to minimize damage risk.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Delivered goods and products to customer on time and in excellent condition.
- Updated personal logs and business tracking documents accurately and according to schedule requirements.
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
- Generated consistent referrals and repeat business by providing friendly and fast service.
La Madeleine, Inc. – Reston, VA,
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Reviewed and resolved differences between accounting information and cash drawer.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
- Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
- Counted cash in register drawer at beginning and end of shift.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Jazz Beauty Bar – City, STATE,
- Scheduled onsite and offsite makeup appointments for clientele.
- Employed variety of cosmetics to produce fresh looks, enhance facial features and manage skin tone.
- Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection.
- Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
- Provided clients with personalized skincare recommendations to support maintenance of healthy skin.
- Professionally applied makeup to clients for outings, proms, weddings, funerals and other special occasions and events.
- Helped clients achieve desired looks for routine wear and special events by crafting ideal makeup strategies.
- Consistently received positive performance reviews from guests.
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School Attended
- Ultimate Medical Academy - Clearwater
Job Titles Held:
- Lead Server
- Driver
- Cashier
- Makeup Stylist
Degrees
- Associate of Science
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