lead server resume example with 2+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Hardworking and reliable employee with strong ability in completing job duties above average expectations. Offering efficient time management in completing a large number of tasks and the ability to learn new skills in a short period of time. Highly organized, proactive and punctual with team-oriented mentality.
Skills
Menu memorization
Buffet setup and takedown
Hors d'oeuvres service
Liquor, wine and food service
High-volume dining
Food safety understanding
Regulatory compliance
Dining crew workflow optimization
Safe food handling
Experience
Lead Server, 03/2021 - 09/2022 Cedarbrook Senior Living Management – Rochester, MI,
Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
Managed 3 servers and staff members to effectively foster team-oriented environment.
Took orders, calculated charges, issued table checks and collected payments from customers.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
Worked with management to coordinate special functions and events.
Drew from knowledge of menu items and ingredients to support customer selection.
Provided exceptional service to high volume of daily customers.
Dealt with customer issues for servers, consistently upholding professionalism and calmness to maintain customer satisfaction.
Supervised serving staff to drive high level of hospitality and food excellence.
Created positive guest experience by listening to guest needs and recommending options to meet requests.
Trained and acclimated new servers to restaurant's culture and operations.
Managed tables throughout dining room to execute service at highest level.
Trained new servers on menu items and restaurant standards.
Delivered high-quality service and quick beverage service to promote customer satisfaction.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Directed and assisted in general dining room cleaning and sanitation.
Completed opening and closing checklists to ensure smooth restaurant operations.
Cleared dishes from tables during and after meal service to maintain clean dining area.
Served high volume of tables at once and simultaneously supervised serving staff.
Implemented new POS system and trained staff members on use.
Relayed orders to service bar and kitchen via point-of-sale register system.
Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
Budtender, 09/2021 - 04/2022 Urbanleaf – Seaside, CA,
Discussed strains, qualities and effects of marijuana for medicinal and recreational needs.
Handled large volume of cash with high accuracy and security each day.
Managed supply restocking, display arrangements and general housekeeping.
Researched new products, strains and trends as well as important law changes regarding dispensaries.
Advised customers regarding safety measures necessary for cannabis consumption.
Greeted customers and promoted various cannabis products.
Educated customers on effects, medical benefits and overall experience of using cannabis products.
Organized store by returning merchandise to proper areas and restocked displays.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Recommended merchandise to customers based on needs and preferences.
Educated customers on product and service offerings.
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