Proactive professional with 14 years of experience working in hospitality. Focused and efficient team member. Commended for having perfect attendance record and delivering exceptional customer service. My goal is to
· Motivational Team Leadership · Inventory Control · Time Management · Staff development · Oral Communication | · Outstanding Customer Service · Problem Solving · Quality control · Coaching |
· Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
· Oversaw daily operations of all members of service team, including delegating tasks, training new staff and splitting tips at end of each shift.
· Assigned work tasks and coordinated activities of dining room personnel to provide prompt and effective service to patrons.
· Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
· Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
· Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
· Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
· Oversaw daily operations of all members of service team, including delegating tasks, training new staff and splitting tips at end of each shift.
GPA: 3.31
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
resume Strength
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy