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lead production associate resume example with 6+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

I am an organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. I'm a committed job seeker with a history of meeting company needs with consistent and organized practices. I'm skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand as well as an organized operator that provides strong organizational and analytical skills. Specialized expertise in data management, analysis and communication; thorough understanding of government mandates that dictate workplace safety enforcement.

Skills
  • Following Instructions
  • Heavy Lifting
  • Incident Reporting
  • Good Communication
  • Punctual and Dependable
  • Hand-Held Scanners
  • Machine Operation
  • Teamwork and Coordination
  • Defects Identification
  • Teamwork and Communication
  • Computer Skills
  • Punctual and Reliable
  • Attention to Detail
  • Strong Work Ethic
  • Product Quality Control
  • Team Member Motivation
  • Equipment Troubleshooting
Experience
12/2019 to Current
Lead Production Associate Cornerstone Building Brands Prospect, OH,
  • Executed and coordinated employee training to meet quality requirements.
  • Identified and supported continuous improvement efforts with supervisor.
  • Set up and operated production machinery according to specific standards and protocols of company.
  • Followed daily preventive maintenance schedule for cleaning and lubricating machinery.
  • Trained, mentored and inspired line workers in safe operation of assembly line equipment and mastered and modeled diverse production operations to support team.
  • Used daily system logs to document production information, discussing issues with management.
  • Monitored production line, watching for pile-ups or jams.
  • Reported problems or concerns with quality, processes, equipment, materials and labor to supervisor.
  • Equipped team members with proper hand tools, supplies and power equipment to safely and efficiently perform jobs without time-consuming interruptions during production.
  • Interpreted, understood and communicated information on job tickets, configured production operations to meet specifications and prioritized job tickets by due date.
  • Helped achieve team goals by rotating production lines and daily duties to meet demand.
  • Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers.
  • Motivated and drove team to hit rate while maintaining safety and quality.
04/2017 to 08/2018
Restaurant Hostess Omni Hotels Providence, RI,
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.
  • Answered telephone to provide dining information and take reservations.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Answered phones promptly to record and confirm reservations.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Greeted incoming guests to escort to assigned dining area and present menus.
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Stayed attentive to server availability and table turnover to quickly seat guests.
  • Greeted guests and sat customers at tables or in waiting areas.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Developed long-term relationships with customers to increase opportunities for repeat business.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
07/2015 to 08/2018
Cafe Manager Jprestaurants Saint Peter, MN,
  • Greeted customers at front counter, answering questions and inputting specialty coffee orders into POS system.
  • Explained goals and expectations required of trainees.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Assisted staff by serving food and beverages or bussing tables.
  • Developed menu items to help keep profits up and prices affordable for customers by balancing high and low food costs.
  • Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
  • Reported to kitchen manager before start of shift to receive assigned station, daily specials and other pertinent information.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Took inventory of supplies and equipment and placed new orders to maintain stock levels.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Resolved problems or concerns to satisfaction of involved parties.
  • Inspected dining and serving areas for cleanliness and proper setup.
  • Reconciled daily sales each shift, counting register drawers and resolving discrepancies.
  • Trained new employees in operational procedures and modeled duties for front and back house positions.
  • Rang up orders on cash register to process cash, credit card and personal check payments.
  • Discussed menu items and preparation methods with customers and suggested promotional items to increase sales.
  • Assisted cook with prep work by cutting vegetables and preparing side dishes and salads.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Oversaw food preparation, production and presentation according to quality standards.
Education and Training
Expected in 04/2019 to to
GED:
Silver Stage High School - Silver Springs, NV
GPA:
Languages
English:
Native/ Bilingual
Negotiated:
Spanish:
Native/ Bilingual
Negotiated:
Accomplishments
  • Created highly effective new program that significantly impacted efficiency and improved operations.
  • "Find it fix it" mentality that allows smoother and faster operations.
  • Developed relationships with upper management and peers to allow a healthy and non-hostile workplace.
  • Quickly learned and excelled in new areas.
  • Always finding creative and effective ways to get tasks done.

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Resume Overview

School Attended

  • Silver Stage High School

Job Titles Held:

  • Lead Production Associate
  • Restaurant Hostess
  • Cafe Manager

Degrees

  • GED

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