SEARCH

Lead Deli Clerk - Evening Resume Example

Resume Score: 90%

Love this resume? Build Your Own Now
LEAD DELI CLERK - EVENING
Summary

Personable Business Manager with success at building strong professional relationships in both work and personal environments. Manages large and complex projects while maintaining high team morale and energy. Skilled mentor and mediator who excelled at bringing out the best in team members.


Applicable Skills 

Clerical and Administrative, Customer Service, Management and Business, Merchandising, Purchasing and Retail, Hotel Services, and Project Management.


Personal actions lead to increased quality performance, cognitive thinking, and management of organizational goals. Adept at developing and maintaining detailed administrative procedural processes.


Personal actions led to reduced redundancy in paperwork, and employee duplication which lead to improved accuracy/efficiency in program organizational objectives.


Have repetitive recognition for proven worth from hotel management and customers, for customer service that exceeded 90% on a monthly basis.

Highlights

  • Front Desk Services
  • Customer service-focused
  • Database Entry
  • Telephone Skills
  • Financial Accounting
  • Payroll /Bookkeeping

  • Budgeting and forecasting
  • Customer relations specialist
  • Process improvement
  • Productivity improvement
  • Deadline-driven
  • Exceptional multi-tasker
  • Decisive problem solver
  • Organized and efficient
  • Motivated team player
  • Sound judgment
Accomplishments

Improved customer satisfaction ratings by 70% by implementing a new check out system.


Assisted in leading Best Western Salmon Rapids Lodge to receive the Top Ten Award in 2009 in the Nation.


Received Best Western Salmon Rapids Lodge Customer Service Award based on customer satisfaction, and front desk excellence.




Experience
One Stop Cafe Riggins, ID Lead Deli Clerk - Evening 06/2012 to 09/2012
  • Managed the evening shift for the One Stop Cafe Deli with increased sales.
  • Excelled at customer service with continual raises and customer comments.
  • Often, handled the shift alone, and insured quality, cleanliness and repetitive happy customers.
  • Filled lunch orders for five rafting companies on a nightly basis.
  • End of night Cash out with no shortages.
River Rock Cafe Riggins, ID Waitress-Cook 08/2011 to 02/2012
  • Managed pizza station, deli station, and food prep station for a very busy restaurant.
Bridal Faire by Vicki Nampa, ID Owner 10/1997 to 12/2011
  • Defined project and company vision, strategies and tactics.
  • Excelled in customer service by having high levels of customer referrals from past customers.
  • Provided wedding planning services that lead to successful wedding ceremonies and receptions..
  • Increased sales from 50% in the third year of business to 90% by the ninth year.
  • Started with two employees and closed business with twenty employees.
Best Western Salmon Rapids Lodge Riggins, ID Night Auditor 03/2009 to 01/2011
  • High ranking customer service.
  • Received ongoing bonuses for ongoing service.
  • Guest bill computation and payments with excellent customer satisfaction.
  • Nightly Audit performed with a 90% rating for accuracy.
  • Reservation confirmation with a 100% telephone positive response.
  • Completed expense report and budget creation with positive feedback from management,.
Idaho Youth Ranch Boise, ID Executive Assistant 08/2007 to 05/2009
  • Defined project and company vision, strategies and tactics.
  • Transcription turnaround with a 96% rating.
  • Managed Youth Program statistics that lead to end of year recognition.
  • System database maintenance for residential youth programs.
  • Multi-phone call center with repetitive praise for follow through.
  • Document maintenance.for ten Executive officers.
  • Maintained of Youth Program alert system for four youth residential homes on an ongoing basis.
  • Word processing, spreadsheet creation, database and presentation software created for four executive employees.
  • Developed and maintained internal client filing system for Youth Residential Director.
Urology Associates Boise, ID Medical Records Clerk/Transcription 08/2005 to 05/2007
  • In charge of transcription for a multiple physician office.
  • Maintained Medical files for a fast paced office.
  • Front desk reception with 100% customer service response.
  • Created Word processing and spreadsheet for filing system.
  • Database creation and maintenance of medical record system.
Education
Masters Degree: Project Management 2013 Defined project and company vision, strategies and tactics.Transcription turnaround with a 96% ratin, Colorado Springs, CO, United States GPA: GPA: 3.96

GPA: 3.96


Coursework in Project Management, Microsoft Office Applications, Information Processing, Managerial Accounting, Corporate Financial Management, Business and Public Law, Marketing and Advertising, and Problem Management.


Often was the leader in project management teams for assignment projects.
Bachelors Degree: Business Management 2012 Colorado Technical University Online, Colorado Springs, CO, United States GPA: GPA: 3.97

GPA: 3.97


Completed Coursework in Marketing, Advertising, Business Accounting, Financial Management, Business and Public Law, Problem Resolution Management, and Information Technology.
Associates Degree: Business Management 2011 Colorado Technical University Online, Colorado Springs, CO, United States GPA: GPA: 3.97

GPA: 3.97

Strong emphasis in Business, Marketing, and Information Technology.

Certifications

Project Management Degree.


Currently working on the acquisition of a National Project Management Certification.

Publications

None at this time

Skills
  • Database Creation
  • Call Center Management
  • Pleasant Demeanor
  • Transcription
  • Managerial Accounting
  • Information Technology
  • Marketing
  • Microsoft Office Applications
  • Payroll
  • Problem Resolution
  • Project Management
  • Warm and Friendly

Build Your Own Now

Resume Overview

Companies Worked For:

  • One Stop Cafe
  • River Rock Cafe
  • Bridal Faire by Vicki
  • Best Western Salmon Rapids Lodge
  • Idaho Youth Ranch
  • Urology Associates

School Attended

  • Defined project and company vision, strategies and tactics.Transcription turnaround with a 96% ratin
  • Colorado Technical University Online

Job Titles Held:

  • Lead Deli Clerk - Evening
  • Waitress-Cook
  • Owner
  • Night Auditor
  • Executive Assistant
  • Medical Records Clerk/Transcription

Degrees

  • Masters Degree : Project Management 2013
    Bachelors Degree : Business Management 2012
    Associates Degree : Business Management 2011

Advertisement

Similar Resumes

View All

Deli Clerk

IGA

Newton Falls, Ohio

Posted 1647 days ago