Lead Deli Clerk - Evening Resume Example
Personable Business Manager with success at building strong professional relationships in both work and personal environments. Manages large and complex projects while maintaining high team morale and energy. Skilled mentor and mediator who excelled at bringing out the best in team members.
Applicable Skills
Clerical and Administrative, Customer Service, Management and Business, Merchandising, Purchasing and Retail, Hotel Services, and Project Management.
Personal actions lead to increased quality performance, cognitive thinking, and management of organizational goals. Adept at developing and maintaining detailed administrative procedural processes.
Personal actions led to reduced redundancy in paperwork, and employee duplication which lead to improved accuracy/efficiency in program organizational objectives.
Have repetitive recognition for proven worth from hotel management and customers, for customer service that exceeded 90% on a monthly basis.
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Improved customer satisfaction ratings by 70% by implementing a new check out system.
Assisted in leading Best Western Salmon Rapids Lodge to receive the Top Ten Award in 2009 in the Nation.
Received Best Western Salmon Rapids Lodge Customer Service Award based on customer satisfaction, and front desk excellence.
- Managed the evening shift for the One Stop Cafe Deli with increased sales.
- Excelled at customer service with continual raises and customer comments.
- Often, handled the shift alone, and insured quality, cleanliness and repetitive happy customers.
- Filled lunch orders for five rafting companies on a nightly basis.
- End of night Cash out with no shortages.
- Managed pizza station, deli station, and food prep station for a very busy restaurant.
- Defined project and company vision, strategies and tactics.
- Excelled in customer service by having high levels of customer referrals from past customers.
- Provided wedding planning services that lead to successful wedding ceremonies and receptions..
- Increased sales from 50% in the third year of business to 90% by the ninth year.
- Started with two employees and closed business with twenty employees.
- High ranking customer service.
- Received ongoing bonuses for ongoing service.
- Guest bill computation and payments with excellent customer satisfaction.
- Nightly Audit performed with a 90% rating for accuracy.
- Reservation confirmation with a 100% telephone positive response.
- Completed expense report and budget creation with positive feedback from management,.
- Defined project and company vision, strategies and tactics.
- Transcription turnaround with a 96% rating.
- Managed Youth Program statistics that lead to end of year recognition.
- System database maintenance for residential youth programs.
- Multi-phone call center with repetitive praise for follow through.
- Document maintenance.for ten Executive officers.
- Maintained of Youth Program alert system for four youth residential homes on an ongoing basis.
- Word processing, spreadsheet creation, database and presentation software created for four executive employees.
- Developed and maintained internal client filing system for Youth Residential Director.
- In charge of transcription for a multiple physician office.
- Maintained Medical files for a fast paced office.
- Front desk reception with 100% customer service response.
- Created Word processing and spreadsheet for filing system.
- Database creation and maintenance of medical record system.
GPA: 3.96
Coursework in Project Management, Microsoft Office Applications, Information Processing, Managerial Accounting, Corporate Financial Management, Business and Public Law, Marketing and Advertising, and Problem Management.
Often was the leader in project management teams for assignment projects.
GPA: 3.97
Completed Coursework in Marketing, Advertising, Business Accounting, Financial Management, Business and Public Law, Problem Resolution Management, and Information Technology.
GPA: 3.97
Strong emphasis in Business, Marketing, and Information Technology.
Project Management Degree.
Currently working on the acquisition of a National Project Management Certification.
None at this time
- Database Creation
- Call Center Management
- Pleasant Demeanor
- Transcription
- Managerial Accounting
- Information Technology
- Marketing
- Microsoft Office Applications
- Payroll
- Problem Resolution
- Project Management
- Warm and Friendly
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Resume Overview
School Attended
- Defined project and company vision, strategies and tactics.Transcription turnaround with a 96% ratin
- Colorado Technical University Online
Job Titles Held:
- Lead Deli Clerk - Evening
- Waitress-Cook
- Owner
- Night Auditor
- Executive Assistant
- Medical Records Clerk/Transcription
Degrees
- Masters Degree : Project Management 2013
Bachelors Degree : Business Management 2012
Associates Degree : Business Management 2011
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