Dependable Laser Operator knowledgeable about inputting commands, setting tolerances and maintaining equipment. Dedicated to craft and always looking for opportunities to produce better components and reduce breakdowns or other problems impacting production results. Skilled in tooling changeover, equipment set up and sequence planning.
Caring and empathetic Direct Care professional with 7 years of experience in a residential Housing/Living facility. Responsible for transportation of clients to and from medical, psychological and dental appointments as well as grocery shopping. Oversee and monitor taking of daily medication needed to remain in program as well as assist with ideas to help overall health and hygiene.
- Decision Making
- Precision Measuring Instruments
- Blueprint Reading
- Time Management
- Problem Solving
- Job Preparation and Set-up
- Hand and Power Tools
- Forklift Operation
Trenton, NJ, 12/2016 - Current
- Verified appropriate product lubrication and cooling throughout machine operation.
- Tested features, documenting findings, modeled trends and submitted reports.
- Adhered to high level of safety by following company rules and regulations to prevent injuries.
- Outlined and programmed routines and parameters for different robotic systems.
- Properly loaded and unloaded materials in and out of machines.
- Reviewed and interpreted schematics, blueprints and work instructions to determine product specifications and machine requirements.
- Detected malfunctions and control errors by monitoring machine operation and checking completed pieces.
- Input instructions for machine operations based on specifics of work orders.
- Maintained tight tolerances with design specifications.
- Loaded and unloaded parts to maintain high level of production.
- Mounted, installed and aligned attachments for optimal performance and to match specifications of new jobs.
- Measured completed pieces to identify product irregularities and specifications non-conformance; adjusting machines to correct issues.
Phoenix, AZ, 06/2014 - Current
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Administered medication as directed by physician.
- Helped clients manage money, pay bills and shop for groceries or personal items.
- Scheduled and accompanied clients to medical appointments.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Analyzed overall patient performance and recommended adjustments to care plan goals, supporting individual progression as needed.
- Arranged transportation and accompanied patients to doctors' offices and errands.
- Remained alert to problems or health issues of clients and competently responded.
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Transported individuals to events and activities, medical appointments and shopping trips.
- Used Credible to maintain records of services performed and apparent condition of patients.
City, STATE, 05/2016 - 12/2016
- Developed and actualized customer service initiatives to decrease wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Resolved concerns with products or services to help with retention and drive sales.
- Collaborated with store management and program leadership to suggest actionable improvements and corrective action plans.
- Evaluated account and service histories to identify trends, using data to mitigate future issues.
- Demonstrated items to customers and created customer awareness, interest and sales.
- Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
- Informed customers about special promotions and provided detailed information for various products.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
- Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Executes excellent sales floor merchandising and selling.
I am CPR/FIRST AID certified. I have watched and completed several trainings on Trauma Informed care as well as suicide, fire safety and bloodborne pathogens to name a few. I have 3 children with ASD diagnosis's as well as an aunt that had Down syndrome. I was active in community of Hanover by organizing and participating in activities designed for special need individuals through a non-profit named F.O.A.K.
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School Attended
- Upper Dauphin Area High School
Job Titles Held:
- Laser Operator/CNC Machine Operator
- Direct Care Professional
- Customer Service Associate
Degrees
- High School Diploma
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