Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Organized and diligent Former Kitchen Staff Member offering over 2 years of food handling experience combined with high-energy, enthusiastic approach to serving customers. Knowledgeable about managing ingredient preparation, trash removal and other needs with little supervision. Dedicated to building loyal base of customers by providing exceptional, consistent service. Enthusiastic Housekeeping Supervisor offering 5 years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of guest needs. Greets and assists guests with questions or problems to resolve situations to promote guest satisfaction while maintaining service within policy guidelines. Confident Head Waitress with 2 years of head serving experience. Dedicated to cultivating positive and productive atmospheres for employees and customers. Committed to top-notch customer service and dynamic leadership.

Skills
  • Purchasing
  • Business Planning
  • Product Development
  • Customer Contact
  • Communicate with Customers
  • Food Preparation and Safety
  • Order Delivery Practices
  • Ordering Procedures
  • Interactive Communication Skills
  • Order Accuracy
  • Kitchen Staff Coordination
  • Menu Memorization
  • Team Oversight
  • Food Running
  • Scheduling
  • Interpersonal and Written Communication
  • Staff Management
  • HIPAA Compliance
  • Health and Safety Standards
  • Product Sales
  • Food Safety
  • Cleaning
  • Budgeting
  • Staff Development
  • Sales
  • Spreadsheets
  • Furniture Moving
  • Conflict and Dispute Resolution
  • Guest Seating Arrangements
  • To-Go Order Preparation
  • Price Memorization
  • Accurate Money Handling
  • Check Payment Processing
  • Effective Sales Techniques
  • Menu Presentation
  • Banquet Coordination
  • Greet Guests
  • Assist Clients with Special Needs
  • Maintain Customer Service
Experience
Kitchen Staff Member, 07/2020 - Current
Vail Resorts Brighton, MI,
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Gathered ingredients and cleaned and cut food items to prep recipes.
  • Plated meals in appealing arrangement and placed in designated areas to deliver to patrons.
  • Adjusted cooking methods and ingredients to accommodate dietary restrictions and allergies.
  • Observed food handling and sanitation procedures to safeguard against foodborne illnesses.
  • Followed recipes and customer requests to prepare high-quality, delicious meals.
  • Organized ingredients and restocked supplies to prepare for busy periods.
  • Restocked pantry with nonperishable food items to prevent stock from running low.
  • Cleaned utensils, dishes and glasses for customer use.
  • Monitored inventory and promptly reported food items requiring reorder.
  • Cross-trained in other kitchen positions to support team and meet customer needs.
  • Completed prepping, cleaning and other kitchen duties to support cooks.
  • Re-stocked, organized and arranged service and food stations.
  • Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
  • Packaged and stored food products appropriately to ensure proper handling and preservation.
Head Waitress, 11/2019 - 03/2021
Cams Cafe City, STATE,
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Calculated charges, issued table checks and collected payments from customers.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Plated food and assessed plate presentation to maintain highest standard of food quality.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Cleaning Manager, 06/2015 - 07/2020
Kenzee's Kleaning City, STATE,
  • Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
  • Established hands-on, proactive management style to facilitate improvements to workflow and room turnover.
  • Integrated set schedules, by scheduling client appointments, and fulfilling their needs to the highest standard.
  • Assessed daily workloads, scheduled and planned daily assignments and oversaw numerous projects.
  • Completed cleaning/detailing procedures to maintain operations throughout entire business management.
Education and Training
High School Diploma: , Expected in 06/2020
-
Crescent High School - Iva, SC
GPA:
  • Honor Roll [All Four Years]
  • Science Award $500 Recipient
  • LIFE Scholarship Recipient
  • Ranked in Top 10 of class
  • National Beta Club Organization Member
  • Co-Editor in Chief Tiger Tales Yearbook Staff 2019-2020
  • >4.5 GPA
  • Teacher Cadet Member
  • Student Government Association Member
  • Student Leadership Association Member
  • Work-Based Learning Member for School Staff
: Traditional Bachelors of Science in Nursing, Expected in
-
Anderson University - Anderson, SC,
GPA:
  • Competitive Denmark Scholarship Recipient
  • Provosts Scholarship Recipient
  • Major in Nursing
  • >3.0GPA
  • Student Nurses Association Member
  • Math Club Member
  • Abney Foundation Scholarship Recipient

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Resume Overview

School Attended

  • Crescent High School
  • Anderson University

Job Titles Held:

  • Kitchen Staff Member
  • Head Waitress
  • Cleaning Manager

Degrees

  • High School Diploma
  • Some College (No Degree)

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