- , , 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
Knowledgeable and dedicated customer service professional with extensive experience in Hospitality industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Personable Customer Service professional offering over 10 years of experience resolving account and service concerns for hospitality customers. Smoothly uncovered and solved challenges while promoting company products and maintaining loyal, satisfied customers. Focused on surpassing expectations and driving team success.
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Vail Resorts – Salt Lake City, UT,
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Worked assignments for all kitchen stations and specialized in fries, breading, grilled hamburgers and pancakes.
- Maintained records of purchases using approved invoice tracking tools and conducted weekly inventory of food, tools and supplies.
- Followed sanitary food handling procedures, focused on correct use of covers and labels and discarded ingredients by expiration date.
- Washed, peeled and cut fruits and vegetables by hand and machine and assembled and mixed salad ingredients, gelatin molds and fruit crisps.
- Cleaned walk-in refrigerators and freezers and operated powered floor and steam equipment for deep cleaning.
- Circulated kitchen area to receive work assignments from Kitchen Manager and identify support tasks.
- Checked pantry multiple times per shift and restocked it whenever food items were running low.
Sp Plus Corporation – Traverse City, MI,
- Answered questions about store policies and concerns to support positive customer experiences.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Assisted customers by answering questions and fulfilling requests.
- Prepared and submitted end-of-shift reports using POS.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Checked prices for customers and processed items sold by scanning barcodes.
Vail Resorts – Stevens Pass, WA,
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Worked assignments for all kitchen stations and specialized in fries, breading, grilled hamburgers and pancakes.
- Combined ingredients according to precisely written recipes to produce top-quality food and minimized preparation time and food waste.
- Followed sanitary food handling procedures, focused on correct use of covers and labels and discarded ingredients by expiration date.
- Prepared and cooked items requiring little or no processing such as hot cereals, concentrated or dehydrated soups, sauces and gravies.
- Monitored and maintained proper spacing of food products from floor, ceiling and shelving and confirmed adequate airflow and positioning of products for optimal food safety.
- Washed, peeled and cut fruits and vegetables by hand and machine and assembled and mixed salad ingredients, gelatin molds and fruit crisps.
- Cleaned walk-in refrigerators and freezers and operated powered floor and steam equipment for deep cleaning.
- Chopped vegetables, cut up fruit and prepared sauces when kitchen staff was busy.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
Penn Foster Career School - Scranton, PA
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School Attended
- Penn Foster Career School
Job Titles Held:
- Kitchen Staff Member
- Cashier
- Kitchen Staff Member
Degrees
- High School Diploma
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