juvenile detention support staff resume example with 19+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Skilled behavioral Health tech proficient in best practices and requirements of behavioral health programs as well as successful support strategies and skill-building exercises. Dedicated to assisting clients with improving daily living through avoidance of harmful substances and ongoing support. Dependable and ethical with superior work ethic. Compassionate Mental Health Tech with an understanding of empathy and proactive care. Over 25 years of experience in the field of behavioral analysis. Proficient in implementing specialized programs for individuals with intellectual, mental, emotional and developmental disabilities. Caring and well-organized with outstanding interpersonal, communication and social skills. Specialties include working with Many diverse areas of mental Illness and Developmental disability. Qualified Psychiatric Technician providing 25 years of experience in delivering treatment for mental health and substance abuse conditions. Genuine in offering quality patient care by fostering relationships, counseling and building communication to treat various types of patients and collaborate with family members. Expert in maintaining upbeat attitude and achieving peak performance. Sympathetic Mental Health Tech offering extreme compassion and extensive experience working with mental health intervention. Adept at performing risk assessment, crisis intervention and psycho-education. Dedicated and energetic with excellent listening skills and establishing therapeutic relationships with patients while helping with daily living.

  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
01/2015 to 09/2022 Juvenile Detention Support Staff Centene Corporation | Long Island City, NY,
  • Documented client progress and services performed, reporting changes in client condition to manager or supervisor.
  • Cared for individuals or families during periods of illness or convalescence, providing companionship, personal care or help in adjusting to new lifestyles.
  • Administered medications or treatments as directed by physician or nurse.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Transported clients to doctor's appointments and errands.
  • Enhanced patient wellbeing by supporting participation in recreational activities.
  • Tracked and reported clients' progress based on observations and conversations.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Followed care plan and directions to administer medications.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Monitored client's well-being, safety and comfort under physician direction.
  • Documented current patient information to update vital signs, behaviors and eating habits.
  • Accompanied or transported clients to appointments, errands and social activities.
  • Liaised with school counselors and administrators regarding juvenile offenders.
  • Supervised inmates during day-to-day activities.
  • Searched prisoners and vehicles and conducted shakedowns of cells for valuables and contraband.
  • Took prisoners into custody and escorted to locations within and outside facility.
  • Performed assessments to determine individual limitations and strengths.
  • Prepared patients for self-management and decision-making responsibilities.
  • Connected individuals with relevant community resources and coordinated referrals.
  • Helped individuals address disabilities and put together career plans.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
Oct to 09/2022 Behavioral Health Technician Merakey | Philadelphia, PA,
  • Documented behavioral incidents to keep accurate records.
  • Completed daily client rounds and tracked client movements.
  • Cultivated relationships with fellow staff members to enhance team collaboration.
  • Followed standard admissions procedures and documentation requirements for client intakes.
  • Educated clients on important life skills, housekeeping and food preparation.
  • Assisted with execution of client activities, support groups and field trips.
  • Maintained client and employee areas in good working order and with adequate supplies.
  • Identified behaviors associated with substance abuse and recognized signs of being under influence of alcohol or drugs.
  • Planned and implemented safe interventions consistent with treatment goals.
  • Assisted in examination and treatment of patients under direction of nursing staff.
  • Conducted searches of clients upon return to facility.
  • Documented patient behavior, interventions completed and patient response to interventions.
  • Coordinated lectures and recreational activities for patients.
  • Established and maintained professional working relationships with clients, staff and public.
  • Performed searches of resident belongings prior to admissions and throughout stays.
  • Completed patient reports daily and submitted to management for evaluation.
  • Identified and addressed individual mental health challenges to support patients.
  • Provided excellent service to patients through personable communication.
  • Documented patient interactions in compliance with HIPAA requirements.
  • Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
  • Verified patient health history and contact information for chart accuracy.
  • Modeled appropriate communication and problem-solving skills in crisis situations involving patients, family or staff.
  • Participated in treatment planning by helping to identify patients' problems, needs and strengths.
  • Tracked client movement on and off unit by documenting times and destinations.
  • Monitored prescribed psychotropic medications to assess medication effectiveness and side effects.
  • Used thermometers or blood pressure gauges to take and record measures of patients' physical condition.
  • Collaborated with client and clinician to develop and support goals and clinical treatment plan.
  • Engaged clients in therapeutic groups to promote coping skills, education and life skills.
  • Conducted or assisted in treatment and rehabilitation of mental health patients by performing basic assessment procedures.
  • Led prescribed individual or group therapy sessions as part of specific therapeutic procedures.
02/2003 to 07/2022 Vocational Specialist Washtenaw County Community Mental Health | City, STATE,
  • Guided and counseled clients with mental or physical disabilities and history of challenges finding and keeping jobs that fit, liaising between specific employers and clients.
  • Conducted initial assessment to gather work history information, strengths and interests.
  • Supported clients to perform household activities, money management and skills training.
  • Coached and mentored clients placed in positions to facilitate and advocate for employment retention, job success and personal fulfillment.
  • Investigated and pinpointed specific employment opportunities, equipped clients with necessary job skills, offered guidance in applying for open positions and relentlessly pursued job offers.
  • Documented client progress and services in electronic medical records.
  • Matched consumers with jobs to meet preferences, assisting in application process. resume construction and role-playing interviews.
  • Participated in daily staff organizational meetings and treatment planning review meetings.
  • Developed and updated holistic individualized service plan for each client, covering health care, housing, financial, social support, vocational and educational and crisis prevention.
  • Interviewed clients and helped identify and understand career aptitudes and interests, set career goals and guided clients to confidently pursue specific careers.
  • Conducted individual, group and family education and counseling programs and services, assertively addressing vocational and pre-vocational needs of client and family.
  • Assisted individuals making career-related decisions by conducting assessments to measure skills, abilities and interests.
  • Developed career and education plans based on individual needs.
  • Worked with team to continuously improve career and placement opportunities for students.
  • Connected with business and recruiters to build relationships and increase opportunities for students.
  • Earned positive feedback from parents regarding classroom instruction and student learning success.
  • Consulted with clients to build effective search strategies for desired jobs.
  • Maintained case files and documented actions.
  • Worked with individuals to complete application documents for relevant vocations.
  • Provided individualized counseling approaches based on socioeconomic status and cultural background.
  • Met with job seekers at career fairs and classrooms, providing details on search strategies, current market conditions and application processes.
  • Strengthened community outreach by liaising with local applicants to determine enlistment eligibility and counsel candidates on program options.
Education and Training
Expected in 05/1992 to to High School Diploma | Michigan Center High School, Michigan Center, MI GPA:

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Resume Overview

School Attended

  • Michigan Center High School

Job Titles Held:

  • Juvenile Detention Support Staff
  • Behavioral Health Technician
  • Vocational Specialist


  • High School Diploma

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