Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Focused Correctional Officer offering 11-year history of monitoring high-volume correctional facilities to maintain safety and order. Extensive experience in inmate restraints and searches. Proven success enforcing facility policies and reducing inmate altercations. Safety-oriented Correctional Officer with more than 11 years in maximum and medium security facilities. Extensively trained in defensive tactics and suicide prevention. Resourceful and dedicated Juvenile detention officer with motivational leadership, training and employee supervision experience. 11 years in corrections and law enforcement. Poised Juvenile Detention Officer maintaining safety, security and discipline of juveniles under court custody. Knowledgeable of counseling practices and juvenile detention management. Skilled in interviewing juveniles and analyzing root causes of behaviors.

  • Safety and security
  • Crisis intervention training
  • Suicide prevention training
  • Search and seizure procedures
  • Safety and security enforcement
  • Conflict resolution skills
  • Emergency Management
  • Human relations
  • Relationship building and management
  • Self-defense techniques
  • Surveillance
  • Dispatch
Work History
08/2008 to 08/2019 Juvenile Detention Officer Public Health Seattle & King County | Various Locations Throughout King County, WA,
  • Created and maintained arrest files on all inmates processed through jail.
  • Maintained custody and control of 2-12 inmates housed in juvenile[Type] security unit.
  • Directed activities of inmate crews working on maintenance, operations, farming and construction projects.
  • Verified facility security by inspecting plumbing, outside areas, locks and cells for potential hazards.
  • Established positive working relationships and maintained boundaries with resident offenders.
  • Made rounds at specified intervals and conducted head counts and roll calls.
  • Supervised and directed juvenile movement during various activities on and off campus.
  • Transported juvenile inmates to and from court hearings, medical facilities, classes or recreational activities.
  • Supervised 1-12 inmates daily, including during mealtime and recreational time.2-
  • Supervised 1-12 inmates daily, including during mealtime and recreational time
  • Completed incident reports when disorder or violence occurs.
  • Observed and recorded mental and physical health of each juvenile offender.
  • Prepared, processed and maintained forms, reports, logs, records and activity journals.
  • Supervised youth's daily activities, including school, meals and recreation time.
  • Completed intake paperwork, fingerprints and searches.
  • Conducted routine and emergency head counts.
  • Led intake and processing of inmates by handling paperwork, searches, interviews and fingerprinting.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
  • Inspected work sites and crew trucks for contraband, cleanliness and safety.
  • Observed behavior of residents individually and in groups.
  • Tracked inmates through head counts, visitor logs and scheduled activities.
  • Received and accounted for personal possessions and determined inmate work assignments.
  • Booked new inmates into facility and processed inmates for release.
  • Escorted inmates to and from cells, court, hospitals and medical appointments.
01/2007 to 01/2008 Sales Clerk Marriott International | Stone Mountain, GA,
  • Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
  • Kept front check out area clean and organized for efficient service.
  • Stayed current on available products, store promotions and customer service policies to better shoppers.
  • Readied items for sales floor stocking by affixing tags and preparing shelf labels.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
  • Assisted customers by finding items quickly, boosting store satisfaction rate by 30%.
  • Performed regular segment cycle counts and inventory audits to maintain accurate records.
  • Educated customers on promotions to enhance sales.
  • Inspected floor displays, noted missing items and immediately replenished merchandise.
  • Processed payments and returns with accuracy and efficiency.
  • Assisted over many customers daily with buying experience to increase customer satisfaction ratings 30]% in .many
  • Maintained customer satisfaction while handling [Type] product returns quickly and professionally.
  • Checked aisles and [Type] areas for spills or stock issue and made quick clean-up.
  • Forged and nurtured impactful relationships with customers to cultivate loyalty, boosting customer satisfaction ratings [Number]%.
11/1998 to 11/2005 Shelter Manager at CAV Boston Medical Center | Boston, MA,
  • Supervised programming and administrative facets of temporary homeless shelter for women and children, many with dual diagnoses.
  • Inspected facilities to determine maintenance needs.
  • Prepared food, cleaned enclosures and administered medications to treat acute and chronic conditions.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Used coordination and planning skills to achieve results according to schedule.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Prepared a variety of different written communications, reports and documents to ensure smooth operations.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
06/1975 to 05/1989 Dental Assistant Dr Earl Dodgion DDS | City, STATE,
  • Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
  • Assisted dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings, [Type], casts and impressions.
  • Educated patients on postoperative care, including how to protect dental work and boost healing.
  • Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
  • Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
  • Prepared and positioned patients for procedures by , clipping dental napkins and placing patient safety devices.
  • Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment.
  • Administered desensitizing agents by applying numbing gel to prepare patients for anesthetic injections.
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges and other dental prosthetics.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
  • Taught patients successful strategies for boosting oral hygiene, controlling plaque and protecting gums and tooth enamel from damage.
  • Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
  • Prepared patient X-rays and images took x ray, for review by dentist
  • Prepared patient X-rays and images by [Action] for review by dentist
  • Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information and maintaining records.
  • Managed office schedules and calendars to coordinate administrative planning and execution.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Documented patients' dental health information, medical history and vital signs.
  • Prepared bitewing, panoramic and periapical radiological images, allowing dentist to spot cavities, decay and problem areas needing treatment.
  • Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
  • Educated patients by giving oral hygiene, plaque control and postoperative instructions.
  • Staged tray for procedures by arranging dental instruments and equipment.
Expected in 05/1974 High School Diploma | Antonito High School, Antonito, CO, GPA:
Expected in 01/1976 Associate of Science | Basic Duties For Dental Assistants School Of Dentistry, Adams State .. Alamosa CO , GPA:

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School Attended

  • Antonito High School
  • School Of Dentistry

Job Titles Held:

  • Juvenile Detention Officer
  • Sales Clerk
  • Shelter Manager at CAV
  • Dental Assistant


  • High School Diploma
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