Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Enthusiastic Food Service Worker familiar preparing food ingredients and preparing dishes according to recipes. Conscientious and self-directed professional successful at working quickly in independent capacities. Knowledgeable about front of house and back of house protocols with training in mom-n-pop BBQ types up to fine dining cuisine.

Skills
  • Sandwich artistry
  • Kitchen cleanliness and organization
  • Food handling and sanitization
  • Food service standards
  • POS system expertise
  • Quality control
  • Task delegation
  • High level of integrity
  • Meticulous execution of tasks
  • Concise time management
  • Superior communication skills
  • Sales transaction management
  • Guest service
  • Creative problem solving
  • Menu item familiarity
  • Hospital standards
  • Schedule management
  • Patient relations
  • Maintenance & Repair
Education and Training
Virginia College Biloxi Biloxi, MS Expected in 03/2014 Associate of Applied Science : Surgical Technology - GPA :
Mississippi Gulf Coast Community College Perkinston, MS Expected in 05/2006 Associate of Science : Criminalistics And Criminal Science - GPA :
Experience
Hersha Hospitality Management, Lp - Jr. Sandwich Artist
Santa Barbara, CA, 09/2020 - 01/2021

Informed customers of regular deals or monthly specials, upselling 89% of orders.

  • Assisted customers, including answering questions and preparing orders.
  • Communicated with customer to provide menu offering details and assist with decision-making.
  • Restocked kitchen supplies by rotating food according to dates and FIFO.
  • Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Trained sandwich artists to apply attention to detail and commitment to quality.
  • Performed food preparation tasks by making salads, brewing juice and tea, prepping meats, cheeses, vegetables, soups, meatballs, as well as baking bread and cookies.
  • Assisted in preparing food by cutting, chopping and marinating meats, vegetables and fruits.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Stored food in designated containers and proper storage locations to prevent spoilage, cross-contamination and illnesses.
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
  • Delivered superior customer service focused on quality and meeting customer needs quickly and efficiently.
  • Organized food preparation stations and replenished supplies regularly.
  • Organized food items on serving trays and in carry-out packages.
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Used Summit Subway system and cash register to receive payments by cash, check, credit card and gift card.
  • Monitored and counted food stock and supplies to reorder on time.
  • Maximized time by restocking counter supplies and condiment stations, cleaning windows and emptying trash cans during slow periods.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Answered guest questions, delivering most accurate and updated information available.
  • Prepared hot and cold food items, following recipes to cut, chop and combine ingredients in correct amounts and with proper technique, cooking to perfection.
  • Maintained clean, well-organized and properly sanitized front counter area to greet customers.
  • Verified orders and bagged items for easy transport.
  • Completed efficient store opening and closing procedures each day.
  • Discussed menu options with customers and offered proactive suggestions to meet individual needs and drive sales.
Furnituremart Usa - Server Floor Supervisor
Fridley, MN, 11/2018 - 10/2020
  • GeUpsold customers and optimized table-turns to outperform average sales by 87%.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Calculated charges, issued table checks and collected payments from customers.
  • Cleaned dishes with detergent, rinsing and sanitizing chemicals in 3-compartment sink.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Placed dishes, utensils and beverages on food trays for delivery to rooms and confirmed that individuals received ordered meals.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Responded quickly to customer concerns and inquiries and provided appropriate answers, escalating major issues to management immediately.
  • Managed 20 servers and staff members to effectively foster team-oriented environment.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
Vail Resorts - Housekeeping Inspector
City, STATE, 08/2014 - 08/2015
  • Delegated daily tasks to employees to manage resources and meet deadlines.
  • Supervised facility operations, including preventive maintenance projects, employee tasks and performance and adherence to safety standards.
  • Collaborated with multiple departments to maximize workflow and efficiency.
  • Managed team of employees, daily progress reports and overall project planning.
  • Completed employee drop-off and pick up to maintain operations throughout entire facility.
  • Established and implemented new procedures for standard maintenance scheduling.
  • Monitored maintenance scheduling and reported maintenance team information to management.
  • Assessed daily workloads, scheduled and planned daily assignments and oversaw numerous projects.
  • Safely and efficiently finished repairs while supporting team members with tasks.
  • Adhered to strict operation and maintenance regulations by following instructions and observing guidelines.
  • Managed maintenance activities, including supervising staff and inspecting equipment.
  • Implemented improved training procedures to better develop new personnel.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Delivered personal requested items to customer locations on time.

Goodwill Industries - Floor Associate
City, STATE, -
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Worked with off-site locations to find desired items for customers.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Reduced store theft 23% by observing customers, identifying security risks and taking action.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Trained 6 employees to meet quality and efficiency standards for each project.
  • Evaluated and analyzed work area and effectively planned flooring layout for over 10 projects.
  • Inspected floor surface to assess condition and correct any imperfections potentially affecting carpet or flooring installation.
  • Performed quality installations quickly and accurately while adhering to highest standards in customer service.
  • Used adhesive to join seam edges where necessary.

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Resume Overview

School Attended

  • Virginia College Biloxi
  • Mississippi Gulf Coast Community College

Job Titles Held:

  • Jr. Sandwich Artist
  • Server Floor Supervisor
  • Housekeeping Inspector
  • Floor Associate

Degrees

  • Associate of Applied Science
  • Associate of Science

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