job coach resume example with 2 years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Dedicated and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills, where good customer service and positive attitude will make a difference
Skills
Skills testing
Friendly, positive attitude
Active listening
Flexible
Skill building
Accountable
Group and individual instruction
Experience
Job Coach, 11/2020 - Current Chrysalis – Payson, UT,
Trained and supported newer staff in regards to performance and procedures.
Studied individuals while at their place of employment for job aptitudes, personality traits and physical abilities.
Helped clients set goals and make action plans regarding how they would like their employers to see their progress.
Maintained personal files and documented actions showing each client's progress/regress.
Created service strategy to address occupational goals, including client abilities and mobility.
Delivery Driver, 08/2018 - 11/2020 Ashley Furniture – El Cajon, CA,
Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
Delivered rush merchandise on tight schedules to meet customer targets.
Notified customers of delays, decreasing calls to support.
Processed payments by accepting cash and credit card payments.
Delivered exceptional customer service in all interactions to promote satisfaction and maintain company loyalty.
Inspected vehicle prior to and after completing each shift, noting any damage or issues in detailed logs.
Answered customer questions regarding products and resolved issues with order accuracy and quality.
Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
Vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
Employed deep-cleaning techniques for areas in need of additional sanitation, such as bathrooms and kitchens.
Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
Worked with speed and efficiency to meet all job requirements.
Washed and dried dishes to maintain clean and orderly kitchen.
Coached new housekeepers by demonstrating approved cleaning procedures.
Responded to guest requests for linens and bath items quickly, which increased patron satisfaction rates on company scorecards.
Gas Pump Attendant, 12/2016 - 09/2017 Traditions Of Hershey – Palmyra, PA,
Met incoming customers and provided immediate assistance.
Worked flexible schedule to accommodate changing customer levels.
Processed payments via cash, credit and debit cards and counted back change to customers to avoid cash drawer errors.
Attended to gas spills and accidents promptly and according to established guidelines.
Inspected identification to determine proper age of customers for alcohol and cigarettes.
Prepared daily records of gas an cigarette sales and balanced register drawers.
Provided exceptional customer service and enthusiasm when assisting guests and responding to inquiries.
Caregiver, 02/2016 - 09/2016 Prestige Senior Living Arbor Place – City, STATE,
Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
Assisted with meal planning to meet nutritional plans.
Followed care plan and directions to administer medications.
Laundered clothing and bedding to prevent infection.
Aided with mobility and independence for disabled individuals and continually monitored safety.
Reported concerns to nurse supervisor to promote optimal care.
Made beds, swept floors and sanitized surfaces to support activities of daily living.
Maintained daily living standards by assisting clients with personal hygiene needs.
Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
Helped clients with personal needs from exercise to bathing and personal grooming.
Completed scheduled patient check-ins and progress reports for all clients.
Maintained clean and well-organized environment for client happiness and safety.
Education and Training
High School Diploma: , Expected in 06/2015 - Eagle Point High School - Eagle Point, OR GPA: Status - Studied basic courses and explored into many other courses as my classes of choice to help me in the future for branching out in my career. I am planning on going more in depth in expanding my career and moving forward from there.
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