Job Coach Resume Example
Well- qualified case management professional skilled at directing clients through career planning steps and helping to build vocational strengths. Proficient in diverse program services and the current employment market. Well-organized and hardworking planner looking for a challenging position. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings. Authorized to work in the US for any employer
Crossroads Diversified Services – March Air Force Base , CA
- Completed initial assessments and provided counseling sessions to cover all aspect to client history, situation and skills.
- Tested individuals for job aptitudes, personality and drug use.
- Taught workshops on building resumes, completing applications and relevant vocations.
- Administered personality test to clients to identify ideal work environments.
- Maintained comprehensive database and file systems of supporting document, test scores and history information.
- Employed skills in crisis intervention to help resolve difficult situations.
- Counseled participants in career planning, job placement and academic goals.
Oaks Integrated Care Inc. – Vineland , NJ
- Coordinated support services and optimized communication.
- Coordinated resources from diverse providers for intervention plans.
- Documented plans, findings and results and submitted to employers.
Boyd Gaming, Inc. – North Las Vegas , NV
- Welcomed customers, offering assistance to help find necessary store items.
- Resolved issues with cash registers, card scanners and printers.
- Processed efficient and accurate cash, check, debit, and credit card payments.
- Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
- Processed customer payments quickly and returned exact change.
- Learned roles of other departments to provide coverage and keep store operational.
- Operated cash register, collected payments and provided accurate change.
Target – City , STATE
- Kept food storage and preparation equipment in good working order to maximize safety and cost- efficiency of operations.
- Maximized food quality by closely monitoring shipments, preparation and food handling by team members.
- Enforced staff performance and service standards to deliver consistent and positive customer experiences.
- Organized ingredients and restocked supplies to prepare for busy periods.
- Cleaned utensils, dishes and glasses for customer use.
- Stored perishable food items in freezer or refrigerator to protect food from spoilage.
- Helped customers find specific products, answered questions and offered product advice.
- Learned roles of other departments to provide coverage and keep store operational.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Reviewed and resolved differences between accounting information and cash drawer.
- Reviewed weekly sales circulars and monitored price changes.
- Organized and reported on financial information to document payment histories and assist with sound financial accounting.
- Worked with [Job title]s to complete daily counts and maintain funds security to minimize theft and mismanagement risks.
- Supported promotional plans by updating signage with price changes.
- Performed regular segment cycle counts and [Timeframe] inventory audits to maintain accurate records.
- Stayed current on available products, store promotions and customer service policies to better shoppers.
- Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
- Developed strong rapport with customers and created positive impression of business.
University Of Puerto Rico-Carolina - City, State
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NONVIOLENT CRISIS INTERVENTION (CPI)
San Juan, Puerto Rico | 2020
Demonstrate and practice non-verbal, para-verbal, verbal and physical intervention skills so that staff can provide the best Care, Well-being, Protection and Safety to all the people involved in the situation.
CERTIFICATION AS AN INTERNATIONAL FACILITATOR LEVEL 1- OUT OF THE BOX METHODOLOGY
Carolina, Puerto Rico | 2019
This certification is specialized in the gamification tool. Giving tools for group and individual interventions with innovative methodologies such as the game.
COMMUNITY AUTOGESTION CERTIFICATION
Carolina, Puerto Rico | 2016-2017
This certification offers the opportunity to learn intervention techniques in communities. Provide innovative technical skills. Awarded by the University of Puerto Rico, Carolina Campus .
Available to be requested
Cayey, P.R. /2019-2020
In charge of evaluating the cases of students who request reasonable modification in the university environment and explaining reasonable accommodations, conducting psychoeducational workshops on topics such as: the rights of people with disabilities, self-concept, learning strategies among other topics. Facilitate the student's career exploration process, individual counseling, create an action plan to carry out with the student, coordinate necessary external services, address different needs of the student body, and provide them with the necessary information about their rights as students with disabilities.
PILOT PROJECT MISSION: FREEDOMBayamon, P.R. /2019
Responsible for the creation of the project with a team of colleagues. The project was created to work strategies of self-concept, interpersonal relationships and emotion management under an environment of confidentiality and insurance for project participants.
ONE STOP CAREER CENTER OF PR
San Juan, P.R./2019
Practice specialized in Rehabilitation Counseling. Responsible for psychoeducation in topics such as self-concept, emotion management among others. Micro counseling skills put it into practice when interviewing participants.
VOCATIONAL REHABILITATION ADMINISTRATION
Caguas, P.R./2019
Practice in Rehabilitation Counseling. Create a judgment-free and pleasant environment for the agency's consumers. Participate in case consulting. Participation in initial interviews, putting into practice what has been learned in the graduate school of rehabilitation counseling.
INDEPENDENT LIFE REACH MOVEMENT
Caguas, P.R./2019
Student practice in Rehabilitation Counseling. Create a judgment-free and pleasant environment for the participants of the organization. Facilitate workshops focused on independent living skills. Participation in initial interviews, putting into practice what has been learned in the graduate school of rehabilitation counseling.
Correctional Facilitator Bayamon, P.R. /2017-2018Facilitator of psychoeducation workshop with innovated techniques.
Sor Isolina Ferre Center San Juan, Puerto Rico| 2017Compilation of data about the summer experience at the mini-university, through workshops for children and young people.
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Resume Overview
School Attended
- University Of Puerto Rico-Rio Piedras
- University Of Puerto Rico-Carolina
Job Titles Held:
- Job Coach
- Case Manager
- Food Cashier
- Food Service Team Member/ Cashier/Sales Floor Team Member
Degrees
- Master's : Rehabilitation Counseling
Bachelor's : Criminal Justice, Forensic Psychology , 06/2018
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