interim rehab director mentor resume example with 9+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - - -
Professional Summary

Versatile, highly skilled Occupational Therapist with over 15 years of experience performing hands-on therapy intervention, management, and interdisciplinary training. Excellent interpersonal and organizational skills. Experienced in teaching all members of the interdisciplinary team, including CNAs, and members of the dietary department.

Assertive Regional Director with experience in planning and implementing strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams.

  • Staff Management
  • Hiring and recruitment
  • Multidisciplinary team collaboration
  • Patient education and counseling
  • Relationship building and retention
  • Therapy programs
  • Verbal and written communication
  • Mentoring proficiency
  • Staff education and training
  • Documentation skills
  • Adaptability
Work History
09/2020 to Current
Interim Rehab Director/Mentor Century Rehab City, STATE,
  • Conducted new start up procedures for 2 facilities transitioning to new service provider.
  • Supervised, oriented, trained and counseled department employees to improve job performance and maintain high standards of patient care.
  • Maintained appropriate and adequate staffing and scheduling of residents on caseloads and notified Regional Director of staffing constraints.
  • Performed or oversaw initial patient assessments and evaluated response to treatment interventions.
02/2017 to 09/2020
Clinical Educator/Interim Director Reliant Rehabilitation City, STATE,
  • Assisted with program development appropriate to needs of residents in facility to achieve highest feasible level of functioning.
  • Identified new areas of treatment approaches, and other interventions, and provided internal and external (all SNF staff members, students, and volunteers) training.
  • Assisted with development of improved seminars and training materials.
  • Continually improved knowledge, skills and performance based on feedback and self-identified professional developmental needs.
  • Gave public talks on importance of health education and specific disease prevention and treatment strategies.
  • Provided in person Dementia Training to several hundred employees, in over 50 customer facilities.
  • Provided analytical, planning and coordination support on projects as assigned, reviewing, interpreting, analyzing and illustrating data to stimulate and support enlightened decision making.
  • Effectively implemented strategies to increase productivity and boost workflows.
  • Introduced and implemented new testing and interpretation procedures to maintain standards of care and meet quality assurance benchmarks.
02/2014 to 09/2020
Regional Director of Therapy Operations Reliant Rehabilitation City, STATE,
  • Supervised, oriented, trained and counseled over 100 department employees, across 18 facilities to improve job performance and maintain high standards of patient care.
  • Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs, such as labor and preventing waste.
  • Recruited, and participated in hiring and training staff, provided direct supervision, ongoing staff development, and continuing education to employees.
  • Generated and reviewed incident reports, including employee write-ups, actualizing appropriate corrective plans to mitigate ongoing and potential situations.
  • Conducted leadership development, coaching, and team management model, resulting in promotion of employees into increased levels of responsibility.
  • Responsible for gathering, organizing, reviewing, and reconciling large quantities of data, including billing invoices, P&L statements, and organizational budgeting.
  • Developed and employed advanced qualitative and quantitative techniques to analyze and measure effectiveness, efficiency, and productivity of organizational programs.
  • Gathered, organized, and reviewed, and reconciled large amounts of data.
  • Applied analytical and evaluative methods and techniques to issues or studies concerning efficiency and effectiveness of program operations.
02/2012 to 02/2016
Occupational Therapist/Director of Rehab Services Reliant Rehabilitation City, STATE,
  • Direct day to day administrative and operational function of rehab department in 120 bed facility, providing guidance and leadership to Physical, Occupational, and Speech Therapists, as well as support staff.
  • Performed duties in accordance with all applicable standards, policies, and regulatory guidelines to promote safe work environment.
  • Established compassionate and caring relationship with patients.
  • Evaluated patient conditions, histories, and goals.
  • Conducted physical, cognitive, vocational, and other types of evaluations to identify clients' needs, and devise rehabilitative plans.
  • Determined best treatment plans to meet objectives for school, work, and home life, and customized standard plans to meet individual abilities and needs.
  • Consulted with direct care staff to implement best methods to achieve therapy goals.
  • Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
  • Recruited, participated in hiring and trained staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Fostered excellence by example by "setting pace" and being hands on mentor to clinical staff.
  • Conducted leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
  • Worked closely with interdisciplinary team to manage optimum levels of communication to effectively and efficiently complete projects.
Expected in 08/2004 to to
Bachelor of Science: Occupational Therapy
University Of Louisiana At Monroe - Monroe, LA
Additional Information

Texas Occupational Therapy License: OT 111628

Certified Dementia Practitioner: CDP 220955

NBCOT certification - reinstatement in progress

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Resume Overview

School Attended

  • University Of Louisiana At Monroe

Job Titles Held:

  • Interim Rehab Director/Mentor
  • Clinical Educator/Interim Director
  • Regional Director of Therapy Operations
  • Occupational Therapist/Director of Rehab Services


  • Bachelor of Science

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