Inspector In Quality Assurance And Quality Control Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

I am a Skilled Quality Control Inspector focused on performing appropriate and useful analysis of products and component materials in order to drive quality improvements in manufacturing environments. I have 14 years of experience working with PepsiCo product. An expert in inspections with training in quality control, the use Microsoft office, and forklift operator equipment. Also have experience in customer service throughout entire career. An hardworking and knowledgeable about leading a department to the achieve targets. Appling excellent attention to detail and critical reasoning to achieve the over all goal.

  • Problem Solving
  • Attentive and Observant
  • Data entry background
  • Clerical
  • Computer skills
  • Order Fulfillment
  • Customer and Call Response
  • Quality and Defect Control
  • Motivated Team Player
  • Strong Attention to Detail
  • Customer Relationships
  • Inventory Recordkeeping
  • Merchandising and Display
  • Pricing Inquiries and Validation
Work History
06/2007 to Current Inspector in Quality Assurance and Quality Control Best Buy | Westminster, CA,
  • Streamlined QA processes by working closely with development teams and staying abreast of changing product demands.
  • Monitored performance and generated reports detailing quality of product and defect rates.
  • Created and deployed best practices to improve efficiency and reduce defects.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Communicated with production team members about quality issues.
  • Noted trends in product quality and functionality to determine problem areas and plan for improvements to processes.
  • Sampled 100% of products for detailed analysis.
  • Being able to inspect quality of products, taking note of functionality, appearance and other specifications.
  • Provided training to numerous onboarding team members for 14 years.
  • Conducted investigations into questionable test results.
  • Reported problems and any concerns to management.
  • Performed visual assessment of products to evaluate conformance with quality standards.
  • Completed supporting documentation for testing procedures, including data capture forms, equipment logbooks and inventory forms.
  • Inspected [Product or Service] and compared against standards to meet regulatory requirements.
  • Communicated professionally with refined presentation skills with internal and external customers, partners and executive leadership.
  • Managed interactions with donors and donation center personnel to achieve goals.
  • Worked empathetically, compassionately and professionally with families in crisis and advocated for needed donations.
  • Arranged transportation and communicated arrangements according to established protocols.
  • Displayed very good communication and customer service skills.
  • Completed required product or package delivery documentation.
  • Relayed information about delivery changes and new orders.
  • Used pallet jacks, handcarts and dollies to transport products to truck and to customers.
  • Provided primary customer support to internal and external customers.
  • Conducted performance tests and quality assurance tests of goods to meet product certification requirements.
  • Updated daily logs with production data such as weights, destinations and delivery times to keep management current on team activities.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
11/2019 to 04/2021 Front Desk Receptionist Dealer Policy | Burlington, NC,
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Maintained accurate records of time and materials required to perform repairs and service.
  • Entered package information into company's computer system.
  • Monitored outstanding invoices and performed collections duties.
  • Processed payment via telephone and in person with focus on accuracy and efficiency.
06/2006 to 06/2007 Medical Assistant Vernon Memorial Healthcare | Soldiers Grove, WI,
  • Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Obtained pre- and post-treatment vital signs and weight.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Taught patients about medications, procedures and care plan instructions.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Ordered and prepared reagents and supplies.
Expected in 05/2013 Associate of Science | Kinesiology Houston Community College, Houston, TX GPA:
Expected in 09/2006 Certificate | Medical Assistant Houston Healthcare Professions, Houston, GPA:
Expected in 05/2004 High School Diploma | Lamar Cons High School, Rosenberg, TX GPA:

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Resume Overview

School Attended
  • Houston Community College
  • Houston Healthcare Professions
  • Lamar Cons High School
Job Titles Held:
  • Inspector in Quality Assurance and Quality Control
  • Front Desk Receptionist
  • Medical Assistant
  • Associate of Science
  • Certificate
  • High School Diploma

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