host host trainer busser busser trainer resume example with 1+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Professional Summary
Driven young woman who loves to work and be apart of a team and work quickly to get the job done. I love to work with others and help them with needed and make sure that everything is running smoothly. I can be demanding when needed if I see something not being done. I am a good communicator and good team worker. I love to learn new things and work my way up to higher positions and when I know the job needs to get done I will put in all my effort all the time. I am a talented busser and host which led me to be trainer in both aspects and helped in the back when needed. Student athlete who loves to work and have fun.
Skills
Stocking and replenishing
Food preparation and safety
Strategic Planning
Leadership
Time management
Team collaboration
Cross-functional training
Communication skills
Quality Assurance
Quick
Food safety
Hostessing and Cleaning tables
Making Deserts
Closing and Opening
Work History
Host, Host Trainer, Busser, Busser Trainer, , 09/2017 to 07/2019 Islands Restaurants – City, STATE,
Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning
Checked dining area supplies, including linens and wrapped silverware, and replenished low stock
Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests
Supported servers, food runners and bussers with keeping dining area ready for every guest
Developed excellent relationships with managers and fellow team members to achieve success, build professional relationships and support positive work environment
Assisted FOH and BOH staff with preparing for events, coordinating smooth execution to maximize guest satisfaction
Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas
Watched dining area staff to evaluate server loads and calculate accurate wait times
Monitored seating area and checked restrooms every couple of hours to keep spotless
Took information about guests' party size, led to seating, offered menus and service
Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables
Resolved and escalated customer issues quickly to uphold strong customer relations standards
Answered customer questions about hours, seating and food and tv shows playing on the tv and more
Monitored dining room and guest flow to maximize table usage and minimize wait times
Organized and cleaned assigned sections by sanitizing and cleaning table, counter and kitchen surfaces
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
Improved customer satisfaction rates by answering customers' questions and resolving issues efficiently
Collaborated with kitchen to inform customers of wait times and answer questions about food
Informed servers of newly seated parties for speedy service
Managed in-person and telephone guest inquiries, customer service requests and reservation bookings using phone
Provided smooth and timely service to customers by providing additional silverware, extra napkins and cleaning spills
Worked well in diverse team settings by partnering with others to complete tasks
Maintained adequate levels of condiments and well-stocked drink
Stations to keep service flowing smoothly
Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy
Conducted constant dining room and server checks to assess readiness for expected customer loads
Mostly anything you can think of
Ran food when needed
Did some Server Partner work because the Managers knew I could do it since I helped all the time in busy times or even in slow times
Education
: Communications Studies , Expected in 2019 to Cypress College - Cypress, CA GPA:
Skills
Stocking and replenishing
Food preparation and safety
Strategic Planning
Leadership
Time management
Team collaboration
Cross-functional training
Communication skills
Quality Assurance
Quick
Food safety
Hostessing and Cleaning tables
Making Deserts
Closing and Opening
Work History
Host, Host Trainer, Busser, Busser Trainer, , 09/2017 to 07/2019 Islands Restaurants – Palm Desert, CA
Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning
Checked dining area supplies, including linens and wrapped silverware, and replenished low stock
Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests
Supported servers, food runners and bussers with keeping dining area ready for every guest
Developed excellent relationships with managers and fellow team members to achieve success, build professional relationships and support positive work environment
Assisted FOH and BOH staff with preparing for events, coordinating smooth execution to maximize guest satisfaction
Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas
Watched dining area staff to evaluate server loads and calculate accurate wait times
Monitored seating area and checked restrooms every couple of hours to keep spotless
Took information about guests' party size, led to seating, offered menus and service
Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables
Resolved and escalated customer issues quickly to uphold strong customer relations standards
Answered customer questions about hours, seating and food and tv shows playing on the tv and more
Monitored dining room and guest flow to maximize table usage and minimize wait times
Organized and cleaned assigned sections by sanitizing and cleaning table, counter and kitchen surfaces
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
Improved customer satisfaction rates by answering customers' questions and resolving issues efficiently
Collaborated with kitchen to inform customers of wait times and answer questions about food
Informed servers of newly seated parties for speedy service
Managed in-person and telephone guest inquiries, customer service requests and reservation bookings using phone
Provided smooth and timely service to customers by providing additional silverware, extra napkins and cleaning spills
Worked well in diverse team settings by partnering with others to complete tasks
Maintained adequate levels of condiments and well-stocked drink
Stations to keep service flowing smoothly
Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy
Conducted constant dining room and server checks to assess readiness for expected customer loads
Mostly anything you can think of
Ran food when needed
Did some Server Partner work because the Managers knew I could do it since I helped all the time in busy times or even in slow times
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