LiveCareer-Resume

head server foh manager resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Successful [Job Title] satisfies clientele using strong interpersonal, multitasking and time management skills. Outgoing individual with expertise in smoothly delivering food and drinks to guests and turning dining tables rapidly to maximize profits. Proficient in POS system operations.

Organized Head Server leverages extensive knowledge of food to satisfy customers and drive revenue growth. Excels at training, leading and motivating staff.

Inspiring Head Server with distinguished history of increasing service standards and maximizing sales. Committed to best-in-class leadership and customer service with knowledge of conflict resolution and POS terminal operation.

Adaptable [Job Title] experienced in different types of foodservice. Quality-driven with extensive knowledge of hospitality etiquette, food preparation and superior customer relations. Courteous and reliable team member proficient in FOH and BOH operations.

Driven Head Server with [Number] years of experience. Skilled at cultivating productive atmospheres while handling heavy personal workloads. Successful at modernizing service protocols and streamlining organization for increased efficiency.

Meticulous Head Server experienced in building and managing high-quality service teams. Highly skilled at explaining specials in appealing but clear manner. Offers proven success in handling fast-paced work.

Friendly [Job Title] with strong understanding of hospitality and food and beverage industries. Extensive knowledge of cuisine and food and wine pairings. Personable individual possessing strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality.

Outgoing Head Server with documented track record of developing high-quality service environments. Builds loyal customer base through building strong guest relationships. Dedicated to developing and supporting teams of servers during shifts.

Responsible [Job Title] with [Number] years of experience in fast-paced service settings. Systematic about taking accurate orders, keeping customers happy and supporting team success. Quickly clears and resets tables, restocks supplies and cleans up spills. Superior work ethic with continual positive attitude.

Experienced [Job Title] offering enthusiasm, dedication and exceptional work ethic. Trained in fine dining table and wine service with in-depth knowledge of various cuisine. Highly versatile and adaptable to fast-paced, changing restaurant environments with discerning customers and high standards.

Experienced [Job Title] with solid background in food service and history tackling various tasks to support team. Knowledgeable about safe food handling and order taking with high standards for organization and cleanliness.

Personable Waiter with more than [Number] years of experience in food and beverage industry. Intelligent and focused with in-depth knowledge of current menu items, garnishes, ingredients and preparation methods. Punctual and communicative individual driven to exceed sales goals and build long-term, loyal relationships with customers.

Hardworking Waiter with [Number] years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff.

Sociable Waiter skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift.

Results-driven Waitress with [Number] years of service experience supporting daily operations of dining room and kitchen areas, restaurant maintenance procedures and quality standards. Skillful in setting up food stations, accurately recording orders and assisting guests in making menu choices. Reliable, customer service-driven team player.

Goal-focused [Job Title] with [Number] years of experience working in high-end, fine dining restaurant settings. Driven to go above and beyond to satisfy customers, improve operations and support team members. Dedicated to maximizing table turnover to take advantage of every sales opportunity without sacrificing service.

Focused Waiter with over [Number] years of hands-on experience. Skillful in handling phone duties and reservations. Well-versed in coordinating large-scale events and intimate dining. Proactive and friendly professional with strengths in customer service, time management and effective planning.

Dynamic Waiter with [Number] years in FOH and BOH functions. Engaging communicator with exceptional customer service and food handling skills. Capable of memorizing menu items and orders, upselling additional products and taking accurate drink and food orders.

Skills
  • Service prioritization
  • Menu memorization
  • Point of Sale (POS) system operations
  • Wine pairings
  • High-volume dining
  • Food inspection
  • Table setting arrangements
  • Safe food handling
  • Effective customer upselling
  • Driving revenue
  • Check payment processing
  • Staff training
  • Serving food and beverages
  • Relationship management
  • Price memorization
  • Dish preparation
  • Dining customer service
  • Special dietary requirements
  • Seating assignment preparation
  • Team Supervision
  • Quality control
  • Upselling products
Education and Training
Whites Academy Lake Park, FL Expected in ā€“ ā€“ High School Diploma : - GPA :
Experience
Seminole Gaming - Head Server & FOH Manager
Hollywood, FL, 02/2006 - 10/2019
  • Increased product sales by designing new menus and training employees on salesmanship.
  • Designed schedules for front of house employees, adapting plans based on seasons, days and employee availability.
  • Served high volume of tables at once and simultaneously supervised serving staff.
  • Calculated charges, issued table checks and collected payments from customers.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Trained new servers on menu items and restaurant standards.
  • Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Completed opening and closing checklists to facilitate smooth restaurant operations.
  • Dealt with customer issues for servers, consistently upholding professionalism and calmness to maintain customer satisfaction.
  • Delivered high-quality service and quick beverage service to promote customer satisfaction.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Met with chefs to collaborate on menu changes, staffing needs and ways to improve restaurant.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Managed [Number] servers and staff members to effectively foster team-oriented environment.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Cleaned dishes with detergent, rinsing and sanitizing chemicals.
Texarado Steakhouse - Head Server
City, STATE, 10/2001 - 12/2006
  • Served high volume of tables at once and simultaneously supervised serving staff.
  • Increased product sales by designing new menus and training employees on salesmanship.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Trained new servers on menu items and restaurant standards.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Completed opening and closing checklists to facilitate smooth restaurant operations.
  • Calculated charges, issued table checks and collected payments from customers.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Met with chefs to collaborate on menu changes, staffing needs and ways to improve restaurant.
  • Dealt with customer issues for servers, consistently upholding professionalism and calmness to maintain customer satisfaction.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Delivered high-quality service and quick beverage service to promote customer satisfaction.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Cleaned dishes with detergent, rinsing and sanitizing chemicals.
Max's Resturant - Server/Bartender Shift Manager
City, STATE, 09/1997 - 10/2001
  • Placed weekly liquor orders and performed weekly liquor counts, maintaining adequate inventory.
  • Monitored daily checklists and side worksheets to keep other bar staff members on task.
  • Supervised cleanliness of guest service areas before, during and after service.
  • Managed daily administration and operations of beverage department, answering questions, monitoring task prioritization and handling [Task].
  • Motivated team by giving constructive feedback to deliver exceptional patron experiences to all clientele.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Balanced daily registers and generated sales reports for management.
  • Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Lowered liquor costs by training bar staff on precision pouring and waste reduction.
  • Ordered inventory to meet expected demand with adequate stock.
  • Collected and organized daily till totals and tips.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Produced and balanced daily and weekly sales reports.
  • Poured wine, beer and cocktails for patrons.
Benningans/Steak And Ale - Server/Barter/Trainer in House Manager
City, STATE, 08/1989 - 01/1995

Traveling Trainer trained all staff in classes and in floor trained in every field of resturant including kitchen and admin

By clicking Customize This Resume, you agree to ourĀ Terms of UseĀ andĀ Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Whites Academy

Job Titles Held:

  • Head Server & FOH Manager
  • Head Server
  • Server/Bartender Shift Manager
  • Server/Barter/Trainer in House Manager

Degrees

  • High School Diploma

By clicking Customize This Resume, you agree to ourĀ Terms of UseĀ andĀ Privacy Policy

*As seen in:As seen in: