Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Guest services
Inventory control procedures
Merchandising expertise
Loss prevention
Cash register operations
Product promotions
Education
University of MarylandCollege Park, MarylandExpected in 1990 ā āBACHELOR OF ARTS:Government and Politics - GPA:Government and Politics
Accomplishments
United States Drug Enforcement Administration Training AcademyQuantico, Virginia1996Completed instruction to.
a be a Special Agent for the United States Drug Enforcement Administration.
Work History
State Of Minnesota - Group Supervisor Baxter, MN, 06/2015 - Current
Set priorities for this highly specialized group by recognizing the potential impact of complex, dangerous, high priority investigations.Intricately involved in the planning, coordination, and execution of operational goals, and implemented innovative investigative techniques that are effective in achieving operational goals.Creatively utilized available resources to maximize case productivity and development.Managed and oversaw the collection and dissemination of investigative information to be used to identify the criminal organizations structure and/or financial operations.Reviewed and monitored investigations and operations to achieve operational goals of disrupting and dismantling the drug organization and their financial structure.Derivatively classified, properly safeguarded, handled and prepared for transmission and declassified National Security Information accordingly.Managed and oversaw the recruitment, development, and control of confidential sources.Ensured employees recruited, developed, fully exploited, and shared information obtained appropriately.Provided guidance, training, mentoring, and leadership to employees.Actively engaged in recruitment efforts to ensure the highest quality employee is chosen for the unit.Prepared correspondence in a clear, concise, well organized manner that reflected exceptional knowledge of the subject matter.Briefed DEA management, officials from other agencies in a manner which displayed an expertise that is widely recognized and is frequently sought out.Built partnerships in DEA and outside DEA that will best assisted the furtherance of the investigation.Contributed to a professional work environment by facilitating the constructive resolution of problems.
Provided leadership and guidance that expanded enforcement operations, but understood the political sensitivities and proactively responded to issues with diplomacy and professionalism.Directed group investigative efforts to target, indict, and prosecute defendants with the overall goal of disrupting and/or dismantling the criminal organization.
Union Pacific Railroad Company - Special Agent Berkeley, IL, 01/1996 - 10/2011
As a Special Agent I was assigned to: Newark, New Jersey Division Office, Washington, DC Division Office, Baltimore, Maryland District Office, and the Special Operations Division, Bilateral Investigations Unit.Initiated and coordinated investigations targeting drug trafficking and money laundering organizations, as well as ultra-violent drug trafficking organizations.
Investigations were conducted from a local to international level.While with the Special Operations Division, Bilateral Investigations Unit, I was the case agent on operations being conducted with foreign counterparts in approximately 20 countries and arrested some of the most world\'s most significant narco- traffickers and narco-terrorists.While working domestically, I was the case agent on investigations involving some the the most violent people and organizations in the Washington DC, Maryland, Virginia area.Developed operational plans, investigative priorities, and investigative techniques to identify the criminal organizations structure and financial operations.Prepared and executed warrants that resulted in searches and seizures being conducted and arrests being made.
Conducted analysis of the evidence that was seized.
Conducted interviews and obtained confessions from defendants in investigations.
Presented evidence at trial.Secured successful prosecutions in coordination with many United States Attorney\'s Offices.Recruited, developed, and controlled confidential sources.
Developed sources to their highest potential and, as a result gathered highly significant intelligence that resulted in direct evidence being obtained to disrupt and/or dismantle the organization.Provided briefings, completed reports, and other correspondence involving complex legal and investigative issues in a clear well organized manner so that those not involved in the investigation could understand.
Developed presentations to educate colleagues and others in law enforcement about criminal investigations.
Buncombe County - Detective Asheville, NC, 01/1993 - 01/1996
Worked in an covert/undercover capacity on a wide variety of criminal investigations including murder, robbery, narcotics, illegal firearms purchases.Collaborated with federal agencies, including the Drug Enforcement Administration and Federal Bureau of Investigation.Conducted arrests and documented all relevant actions pursuant to the investigation.Pursued leads, complaints and referrals to determine occurrence of criminal activities.Presented evidence at criminal trials.Analyzed criminal complaints and identified crime patterns.Classified as a drug expert on at least 10 occasions.
Highmark Inc. - Police Officer Erie, , 12/1990 - 01/1993
Assigned to the First District of the Metropolitan Police Department.
Assigned to patrol some Washington DC\'s most violent drug infested areas.Assigned to the power shift within the First District.
This was the First District\'s Unit designed to combat drug related violent crime.I was the first police officer on the scene of several homicides.
As a result I collected and preserved physical evidence, carefully documented statements, observations and evidentiary materials.Conducted arrests for murder, robbery, sexual assault, drug investigations, etc.Documented all relevant actions pursuant to the investigation.Pursued leads, complaints and referrals to determine occurrence of criminal activities.Presented evidence at the grand jury, preliminary hearings and criminal trials.
Work History
POLICE DEPARTMENT- , -
Additional Information
AWARDS
Recipient of numerous awards including the Drug Enforcement Administrator\'s Award on two different occasions.
Award information can be provided to the employer upon request.
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