group leader resume example with 7+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

  • Student Empowerment
  • Recreational Activity Planning
  • Behavioral Guidance
  • Attention to Detail
  • Strong Work Ethic
  • Teamwork and Coordination
  • Following Instructions
  • Punctual and Dependable
  • Identifying Flaws
  • Flexible Schedule
  • Positive Attitude
  • Computer Skills
Group Leader, 10/2021 to 12/2021
Signode Industrial GroupEden, NC,
  • Communicated objectives and implementation tactics to meet organizational goals.
  • Kept areas clean, neat and inspection-ready to comply with product guidelines.
  • Coached and developed direct reports to lead problem-solving activities.
  • Troubleshot and resolved workflow issues by collaborating and communicating openly with other groups.
  • Managed transfers to third-party sites and internal manufacturing facilities.
  • Worked with other group leaders to identify and resolve issues between teams.
  • Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
  • Used daily system logs to document production information, discussing issues with management.
  • Classified defects from finished orders for record tracking and statistics.
  • Established and maintained safe play environment for children.
  • Assisted lead teacher with snack time, arts and crafts and putting children down for naps.
  • Monitored children's play activities to verify safety and wellness.
  • Collaborated daily with classroom teachers to keep activities running smoothly.
  • Supported children's emotional and social development with one-on-one attention.
  • Used clear communication and professionalism to develop constructive relationships with families.
  • Maintained neat environment by organizing toy bins and bookshelves.
  • Encouraged curiosity, exploration and problem-solving with age-appropriate playtime activities.
  • Observed and monitored children to identify developmental strengths and target enrichment activities.
  • Employed positive guidance strategies to encourage children and improve behavior.
  • Instructed children in health and personal habits involving eating, resting and hygiene habits.
  • Cared for 14 children ages 6 to 12 year old.
  • Secured indoor and outdoor premises to protect children.
  • Communicated with parents about daily activities and any concerning behaviors.
  • Enforced rules to teach good manners and maintain safe environment.
Food Service Worker, 01/2020 to 10/2021
Gana-A'yoo, LimitedRock Island, IL,
  • Set up, restocked and cleaned dining areas.
  • Performed variety of duties related to food service.
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Received food orders from individuals and explained offerings.
  • Followed food safety regulations pertaining to sanitation, food handling and storage.
  • Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
  • Gathered ingredients and cleaned and cut food items to prep recipes.
  • Stored perishable food items in freezer or refrigerator to protect from spoilage.
  • Acquired new skills to support team and further accommodate customer needs.
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Packaged and bagged cooked food and prepared items.
  • Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
  • Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
Cook Shift Leader, 09/2013 to 01/2019
Spectrum HealthGrandville, MI,
  • Followed recipes and procedures to prepare, season and cook food products.
  • Cut, chopped and sliced meat and produce to prepare for cooking.
  • Checked freezer and refrigerator each day to verify proper functioning.
  • Served as lead cook, guiding and assisting training of less experienced cooks.
  • Placed orders for food and supplies used for creating meals for 200 people.
  • Cleaned and sanitized work stations and equipment, complying with regulatory procedures.
  • Followed "first in, first out" rule with every food and beverage item, tossing outdated and expired food products.
  • Sanitized counters and utensils used for preparation of raw meat, poultry, fish and eggs.
  • Kept kitchen, cooking utensils and storeroom clean and neat.
  • Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
  • Greeted incoming guests to escort to assigned dining area and present menus.
  • Answered phones promptly to record and confirm reservations.
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Resolved customer service and food-related issues to maintain guest satisfaction.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
Education and Training
High School Diploma: , Expected in 06/2006 to Frankford High School - Philadelphia, PA
: Social Work, Expected in to Cumberland County College - Vineland, NJ

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Resume Overview

School Attended

  • Frankford High School
  • Cumberland County College

Job Titles Held:

  • Group Leader
  • Food Service Worker
  • Cook Shift Leader


  • High School Diploma
  • Some College (No Degree)

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