LiveCareer-Resume

Group Leader resume example with 5+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Student empowerment
  • Recreational activity planning
  • Behavioral guidance
  • Issue resolution
  • Policy adjustment knowledge
  • Email marketing
  • CPR/First-aid certified
  • Database management
  • Parent/teacher conferences
  • Crisis intervention
  • Behavioral analysis
  • Effective listening
  • Fundraising
  • Curriculum development
  • PC proficient
  • Conflict resolution
  • Class schedule management
  • Classroom management
  • Effectively work with parents
  • Team building
  • School counseling
  • Behavioral improvements
  • Administrative support
  • Training
  • Time management
  • MS Office
  • Data entry
Experience
Group Leader, 07/2019 to Current
Iconma, L.L.C.Fremont, CA,
  • Promoted safe and positive environment for all children, peers and other personnel.
  • Encouraged positive study habits by promoting leadership and STEM skills.
  • Developed and implemented policies, procedures and process improvement initiatives to improve classroom behavior.
  • Troubleshot and resolved workflow issues by collaborating and communicating openly with other groups.
  • Directed activities to promote growth in mental, emotional and educational areas.
  • Applied clinical and behavioral knowledge to maintain safety during crisis moments.
  • Cultivated strong relationships with students by listening carefully and offering positive reinforcement.
  • Participated in various staff events, which included workshops and development meetings.
  • Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity.
Group Leader, 08/2018 to 11/2019
Iconma, L.L.C.Grand Rapids, MI,
  • Directed activities to promote growth in mental, emotional and educational areas.
  • Cultivated strong relationships with students by listening carefully and offering positive reinforcement.
  • Collaborated with management to facilitate production quotas for 7 member team.
  • Offered key emotional support to special needs youth.
  • Participated in various staff events, which included workshops and development meetings.
  • Applied clinical and behavioral knowledge to maintain safety during crisis moments.
  • Developed and implemented policies, procedures and process improvement initiatives to improve retention rates and increase customer satisfaction.
  • Set up, adjusted and maintained machines to keep production operating at peak levels and consistently meet challenging daily demands.
  • Used calm, positive and encouraging approach with all youth.
  • Promoted safe and positive environment for all children, peers and other personnel.
  • Took appropriate disciplinary action when students did not correct inappropriate behavior.
  • Maintained supplies inventory to prevent supply shortages and excess stock.
  • Incorporated music and art activities to encourage creativity and expression.
  • Promoted physical, emotional, intellectual and social development through well-planned classroom lessons, games and outside activities.
  • Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
  • Managed administrative program tasks such as taking attendance, updating logs and tracking supplies.
  • Implemented and oversaw activities centered on promoting learning and imaginative play.
  • Planned program events, coordinating special guests and volunteers and implementing promotion strategies to garner attention.
  • Used techniques such as positive reinforcement and behavior modeling with instill discipline in children.
  • Enforced rules to teach manners and maintain safe environment.
  • Provided nurturing and appropriate environment for children ranging in age from 6 to 15.
Social Media Director, 09/2015 to 11/2018
Bailey LauermanOmaha, NE,
  • Created strategic plan for C-Tech platform operations to maximize reach and effectiveness of implemented content.
  • Collaborated with artists, photographers and production team members to put together high-quality content.
  • Built and maintained good working relationships with blog writers and social media influencers to promote content.
  • Built successful online business from ground up, collecting capital, setting up online presence and managing customer interactions.
  • Contributed to relevant blogs, conferences and events both off-line and online to increase brand awareness.
  • Compiled comprehensive lists describing product and service offerings.
  • Managed new product and content releases.
  • Collaborated with school administrators to recommend expansion or modification to current programs, secure funding and provide necessary supplies and equipment.
  • Designed and administered assessments to evaluate student performance in target areas, communicating results and individual progress with parents and teachers.
  • Planned program events, coordinating special guests and volunteers and implementing promotion strategies to garner attention.
  • Published monthly calendar of events for distribution to current and prospective members and posting around campus to increase awareness of activities.
Program Assistant, 09/2017 to 09/2018
Community Care, Inc.Chilton, WI,
  • Evaluated and enhanced all program operations.
  • Supervised work of program interns, educating each on program operations and proper procedures.
  • Completed administrative tasks for staff, such as making copies, proofing documents and distributing mail.
  • Planned and executed special program outreach such as seminar speakers and tours to boost interest and program.
  • Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity.
  • Cultivated performance-based culture to enhance team productivity, job satisfaction and efficiency.
  • Promoted safe and positive environment for all children, peers and other personnel.
  • Improved and standardized training for current and future employees, closing knowledge gaps and enhancing performance.
  • Developed and implemented policies, procedures and process improvement initiatives to improve classroom behavior.
Education and Training
BBA: Education, Expected in 06/2024
York College of The City University of New York - Jamaica, NY
GPA:

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Resume Overview

School Attended

  • York College of The City University of New York

Job Titles Held:

  • Group Leader
  • Group Leader
  • Social Media Director
  • Program Assistant

Degrees

  • BBA

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