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Founder and Senior Pastor Resume Example

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FOUNDER AND SENIOR PASTOR
Professional Summary
Director with a track record of managing personnel, finances, facility operations, Managed Care, Medicaid, and pharmaceuticals while providing the highest quality care and leadership. Staffing management ability Cultural awareness and sensitivity Proven patience and self-discipline Effectively influences others Sound decision making Relationship and team building Conflict resolution Personal and professional integrity Critical thinking proficiency
Skill Highlights
  • Proven patience and self-discipline
  • Sound decision making
  • Critical thinking proficiency
  • Conflict resolution
  • Personal and professional integrity
  • Relationship and team building
  • Effectively influences others
  • Cultural awareness and sensitivity
  • Staff training and development
Professional Experience
Company NameCity, StateFounder and Senior Pastor08/2010 to 12/2014
  • Provided spiritual oversight and leadership direction to church leaders and the congregation Preached, disciple, and evangelized the Good News Performed weddings and funerals as needed Delegated and oversaw the planning of outreach activities in the surrounding neighborhoods Oversaw the assimilation of new attendees and worked toward creating an inviting environment in the congregation.
  • Provided counseling as needed and respond to crisis situations Promoted and provided Christian education through various platforms Oversaw office, staff, janitorial, grounds and building.
Company NameCity, StateDirector of Human Resources12/2006 to 03/2010
  • Developed and implemented call center, voice mail system, and statistical reporting for Hemophilia, Medicaid, and Managed Care Accounts Negotiated and serviced home care, infusion and insurance reimbursement contracts Developed positive integrative relationships with Local Chapters, treatment centers, patients and families Supported new opportunities with field sales team with RFP responses, proposals, client presentations, and underwriting coordination on new business sales opportunities Coordinated, trained and supervised off-shore processing of accounts Negotiated and captained the construction/renovation of home office, pharmacy and remote satellite pharmacies Supported, managed and grew 340B drug access and utilization management program Managed pharmacy dispensing machine implementation, activity, inventory and staff Carefully selected, developed and retained qualified staff, as well as trained new staff annually.
  • Evaluated patient care procedural changes for effectiveness.
  • Created annual goals, objectives and budget and made recommendations to reduce costs.
  • Assisted in the design and execution of programs that contributed to a substantial growth of the organization in the 2009 fiscal year.
  • Served as liaison between management, clinical staff and the community.
  • Expertly planned, coordinated, organized and directed all operations of the company.
  • Directed the installation of improved work methods and procedures to achieve company objectives.
  • Implemented standards and methods to measure the effectiveness of company activities.
  • Cooperated with other health related agencies and organizations in community activities.
  • Sourced and implemented new performance appraisal process.
  • Provided thorough supervision for day-to-day operations of facility in accordance with set policies and guidelines.
  • Jumped in to fill gaps for on call rotation when necessary.
  • Regularly evaluated employee performance, provided feedback and assisted, coached and disciplined staff as needed.
  • Minimized staff turnover through appropriate selection, orientation, training, staff education and development.
  • Established and maintained positive relationships with government regulators, residents, families, other area health care providers, physicians and community at large.
  • Developed and managed budget and revenue expectations while actively seeking ways to eliminate or reduce expenses.
  • Corresponded with operations staff to ensure key client deliverables and revenue goals were met.
  • Worked with state clients and stakeholders to shape procurements and identify opportunities for value added services.
  • Revised policies and procedures in accordance with changes in local, state and federal laws and regulations.
  • Actively served on Utilization Review Committee by reviewing policies, patterns of providers and sanction processes.
  • Planned, organized, supervised and provided assignments for nursing, technical, office and biomedical staff.
  • Managed an average of 15 employees each shift.
  • Reviewed and approved time cards for processing by payroll department.
  • Conducted or approved the performance evaluations for all patient care coordinators and pharmacy tech employees.
  • Fostered interdisciplinary relationships by negotiation and consensus building to attain goals for all disciplines.
  • Effectively served as an advisory resource by providing patient/family experience expertise.
  • Monitored infection control procedures to ensure facility-wide health and safety.
  • Assigned staff to meet patient care needs and address productivity standards, while adjusting for census, skill mix and sick calls.
  • Conducted probationary and annual performance evaluations of staff.
  • Supervised and evaluated the activities of medical, nursing, technical, clerical, service, maintenance and other personnel.
  • Analyzed facility activities and data to properly assess risk management and improve services.
Company NameCity, StateCommercial Account Manager03/2002 to 05/2006
  • Facilitated transition of a global Commercial line of business acquired through mergers Spearheaded the restructuring of the Commercial Accounts Department Rewrote all job descriptions to coincide with new and best business practices Streamlined best practices, implemented training programs, and established presence with manufacturers in new line of businesses Developed quality improvement programs and outcome measurements Generated an average of 2 million a month in sales Exceeded monthly, quarterly, and annual net revenue projections On call for pharmacy monthly Liaison for Corporate Human Resources Department Negotiated contracts, conducted site visits and interviews with local staffing agencies Established relationships with local schools and provided extern opportunities Supervised, coached, and educated all extern's through the program Screened applications, conducted employment interviews and submitted offer letters Conducted annual performance appraisals Implemented disciplinary reports for substandard performance, inclusive with termination Managed staff of 12 employees, 8 inside sales techs and 4 outside sales techs Attended unemployment and appeal hearings.
Company NameCity, StateHemophilia & Commercial Account Manager03/2002 to 05/2006
  • Developed and implemented Hemophilia Program for DE, PA, NY, VA, SC Generated an average of $400,000 a month in hemophilia sales Marketed services, developed network contracts, and promoted sales initiatives Established key and profitable contacts at the manufacturer, governmental and national account levels Negotiated and serviced home care, infusion and insurance reimbursement contracts Co-championed the development of the Home Care Nurse Infusion Program to include writing policies and procedures Provided clinical support to patients and treatment centers for Hemophilia and injectable medications Managed purchasing, inventory, AR/AP, retention and financial reports Marketed services, developed network contacts, and promoted sales initiatives at trade shows Coordinated infusion services with patient, nurse, insurance company, and physician On call for hemophilia daily Nominated for Employee Recognition.
Company NameCity, StateOffice Manager, Clinical Supervisor10/1999 to 03/2002
  • Served as liaison between management, clinical staff and the community.
  • Expertly planned, coordinated, organized and directed all operations of the facility Directed the installation of improved work methods and procedures to achieve company objectives.
  • Provided thorough supervision for day-to-day operations of facility in accordance with set policies and guidelines.
  • Regularly evaluated employee performance, provided feedback and assisted, coached and disciplined staff as needed.
  • Jumped in to fill gaps for on call rotation when necessary.
  • Organized and led weekly personnel meetings with 8 team members.
  • Implemented clinically appropriate cost containment recommendations resulting in significant cost savings Proposed options to further reduce operational cost, to increase billing capabilities, and improve overall sales Established and maintained ongoing contact with representatives of the insurance company to facilitate referrals, authorizations, and reconciliation of claims Prepared, organized and passed JCAHO inspection Proficient in HIPPA regulations Managed staff of 8 employees.
Company NameCity, StateClinical Supervisor/Medical Assistant04/1999 to 08/1999
  • Managed AR/AP and all daily and monthly financial reports ·including payroll · Performed insurance verification, billed electronic and paper claims, and prepared all appeals · Assisted with Chiropractic therapies, performed and developed X-rays · Developed advertising and marketing information to promote and increase sales at trade shows and overall · Managed a staff of 3.
Company NameCity, StateClinical Supervisor/Medical Assistant08/1997 to 04/1999
  • Assisted physician with all clinical procedures, pumps, surgeries and medication management Performed patient admissions, surgery prep, c-arm tech, patient discharge and patient/family counseling Coordinated physicians surgeries with hospital supply nurse to ensure proper instruments, equipment, and staff availability Coordinated and managed infusion services with patient, nurse, insurance company, and pharmacy Negotiated, purchased and maintained maintenance of all medical equipment and supplies Attended and trained at Physicians Conference on Spinal Epiduroscopies Launched and managed clinical component of 3 pain management outpatient noninvasive surgical facilities Developed and implemented training programs for new surgical procedures Prepared office and staff for launch of new procedures and assisted physicians with outcomes Ordered and maintained logs and control mechanisms for all in house pharmaceuticals, supplies, DME equipment, radiation controls, and sterilization of instruments Receptor for numerous schools of medicine Provided leadership and coaching for clinical staff Maintained, recorded and skip traced patients drug utilization Oversaw medical record management Ordered and maintained all control substances Managed clinical staff of 5 medical assistants.
Education and Training
BACHELOR OF ARTS:MEDICAL ASSISTANT AND PHLEBOTOMY2003Jameson School of Theology, City, StateMEDICAL ASSISTANT AND PHLEBOTOMY
BACHELOR OF SCIENCE1991Star Technical Institute SPORTS MANAGEMENT, City, State, US
1988State University of New York, City, State, US
1988Davis & Elkins College SUNY Cortland, City, State, US
Skills
advertising, AP, AR, billing, budget, c, call center, clerical, coaching, contracts, counseling, SC, client, clients, direction, financial, government, home office, Human Resources, inside sales, insurance, inventory, leadership, letters, marketing, meetings, mergers, access, office, negotiation, network, nursing, outside sales, payroll, performance appraisal, performance appraisals, personnel, policies, presentations, processes, proposals, purchasing, quality improvement, reporting, RFP, risk management, safety, sales, staffing, supervision, trade shows, training programs, voice mail
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Resume Overview

School Attended

  • Jameson School of Theology
  • Star Technical Institute SPORTS MANAGEMENT
  • State University of New York
  • Davis & Elkins College SUNY Cortland

Job Titles Held:

  • Founder and Senior Pastor
  • Director of Human Resources
  • Commercial Account Manager
  • Hemophilia & Commercial Account Manager
  • Office Manager, Clinical Supervisor
  • Clinical Supervisor/Medical Assistant

Degrees

  • BACHELOR OF ARTS : MEDICAL ASSISTANT AND PHLEBOTOMY 2003
    BACHELOR OF SCIENCE 1991
    1988
    1988

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