food server housekeeper resume example with 20+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Professional Summary
Responsible cashier with 19 years in retail and customer service. Solid team player with upbeat, positive attitude. Dependable, loyal, hard worker and a fast learner.
Core Qualifications
Results-oriented
Client-focused
Quick learner
Excel in Customer Service
Experience
Food Server/ Housekeeper, 09/2013 to Current American Senior Communities – Clarksville, IN,
Prepared meals for social nights, prepared breakfast on weekends and some times during the week.
Greeted guest with a friendly and cheerful attitude.
Maintained a clean and organized kitchen.
Maintained a clean and welcoming dining room.
Preformed housekeeping duties.
Guaranteed a positive guest experience.
Expressed appreciation and invited guest to return.
Shift Manager, 07/2005 to 10/2012 Jamul Casino – Jamul, CA,
Prevented store losses using awareness, attention to detail and integrity.
Developed highly empathetic client relationships and earned reputation for exceeding sales goals.
Cross-trained and provided back-up for other customer service representatives when needed.
Computed accurate sales prices for purchase transactions.
Worked as a team member performing cashier duties, product assistance and cleaning.
Expressed appreciation and invited customers to return to the store.
Assisted customers with store and product complaints.
Guaranteed positive customer experiences and resolved all customer complaints.
Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.
Regularly sought opportunities to up sell and add on additional merchandise.
Organized the store by returning all merchandise to its proper place.
Replenished merchandise shelves with items from the stockroom.
Took special orders in person and over the phone to generate additional revenue.
Processed merchandise returns and exchanges.
Opening and closing procedures.
Bookkeeping.
Preparation of muffin batter and cream cheese.
Baking of muffins and bagels.
Prepared sandwiches and bagels with cream cheese.
Daily bank deposits.
Cashier, 05/2001 to 07/2005 Wendy's – Scott City, KS,
Replenished merchandise shelves with items from the stockroom.
Organized the store by returning all merchandise to its proper place.
Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.
Stocked and rotated inventory regularly.
Communicated all merchandise needs or issues to appropriate supervisors.
Regularly sought opportunities to up sell and add on additional merchandise.
Recommended, selected and helped locate merchandise based on customer needs and desires.
Assisted customers in finding out-of-stock items.
Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.
Maintained adequate cash supply in cash drawers in multiple checkout stations.
Processed and issued money orders for customers.
Assisted customers with store and product complaints.
Expressed appreciation and invited customers to return to the store.
Worked as a team member performing cashier duties, product assistance and cleaning.
Computed accurate sales prices for purchase transactions.
Cross-trained and provided back-up for other customer service representatives when needed.
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
Asst. Manager, 06/2000 to 05/2001 Wendy's – Smyrna, GA,
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
Prevented store losses using awareness, attention to detail and integrity.
Developed highly empathetic client relationships and earned reputation for exceeding sales goals.
Cross- trained and provided back-up for other customer service representatives when needed.
Computed accurate sales prices for purchase transactions.
Worked as a team member performing cashier duties, product assistance and cleaning.
Weekend bookkeeping and bank deposits.
Asst. Manager, 10/1996 to 06/2000 Sunoco Express Stop Food Stores – City, STATE,
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
Prevented store losses using awareness, attention to detail and integrity.
Developed highly empathetic client relationships and earned reputation for exceeding sales goals.
Cross- trained and provided back-up for other customer service representatives when needed.
Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.
Computed accurate sales prices for purchase transactions.
Worked as a team member performing cashier duties, product assistance and cleaning.
Replenished merchandise shelves with items from the stockroom.
Organized the store by returning all merchandise to its proper place.
Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.
Stocked and rotated inventory regularly.
Communicated all merchandise needs or issues to appropriate supervisors.
Recommended, selected and helped locate merchandise based on customer needs and desires.
Assisted customers in finding out-of-stock items.
Weekend bookkeeping and bank deposits.
Education
HS Diploma: , Expected in 2002 to - Saginaw, MI GPA: GPA: 3.7 GPA: 3.7
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