LiveCareer-Resume

food server resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Learned diverse front-of-house restaurant positions to maximize team coverage and consistently deliver exceptional guest support. Smoothly seated guests, discussed menus and ran food to tables. Maintained clean and organized dining room by removing spills, bussing dishes and resetting tables. Experienced server well-versed in different food service positions. Maximized guest satisfaction with frequent attention to table needs. Knowledgeable about safe food handling and sanitation standards. Versatile server with several years of success providing superior dining experiences for guests. Skilled at explaining options, relaying orders to kitchen staff and tackling special requests. Consistently received customer satisfaction ratings of 100% due to friendliness, speedy service and attentiveness.

Skills
  • Conflict and Complaint Resolution
  • Menu Memorization and Presentation
  • Service-Oriented
  • Cleaning and Sanitizing
  • Dining Room Cleaning and Upkeep
  • Warm and Friendly
  • Team Player
  • Upselling and Cross Selling
  • High Volume Dining
  • High Energy and Stamina
  • Menu Recommendations
  • Customer Service and Rapport
Work History
Food Server, 10/2015 to 08/2021
Camp RecoveryWesley Chapel, FL,
  • Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
  • Garnished dishes and quickly delivered items to customers, minimizing wait times.
  • Elevated customer satisfaction through followup and enthusiastic customer service.
  • Collaborated with bar staff to complete alcoholic beverage orders for guests in dining areas.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Conferred with cooks to produce accurate orders, verifying accuracy prior to delivery.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Cultivated warm relationships with regular customers.
  • Enhanced dining room operations by removing empty dishes, glassware and silverware to shorten bussing times.
  • Added food items, dishes, beverages and utensils to trays and immediately distributed orders, using [Software] to confirm deliveries to correct rooms.
Food/Banquet Server, 11/2003 to 10/2016
The Red Coach InnCity, STATE,
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Guided arriving guests to tables, took drink orders and relayed information to bartenders.
  • Applied wine and spirit expertise toward recommending appropriate parings for chosen meals and personal tastes.
  • Arranged linens and table settings according to seating plan and event theme.
  • Maintained flexible work schedule to meet event needs.
  • Answered guest questions about event plans and food service choices.
  • Adapted service based on customer requests and kitchen readiness.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Maintained event cleanliness during service by promptly clearing dishes after each course.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Returned reusable goods and serving equipment for inventory and restock.
  • Served appetizers, delivered entrees and refilled beverages for banquet guests.
  • Executed synchronized meal service simultaneously serving multiple guests.
  • Fostered enjoyable event atmosphere through friendly guest interactions
Asst. Restaurant/Banquet Manager/ Food Server/Bartender, 04/1988 to 10/2003
The Riverside InnCity, STATE,
  • Delegated tasks to staff members to maximize production under tight deadlines.
  • Organized banquet storage and surrounding areas to facilitate access to products and materials.
  • Coordinated weddings, reunions, and corporate meetings throughout banquet and conference spaces.
  • Maintained clear and easy access to exits and fire lanes to prepare for emergencies.
  • Interpreted instructions to schedule and set up events to client specifications.
  • Directed and managed banquet functions for [Number]-person event.
  • Followed safety procedures and incorporated safety equipment to reduce injury and loss.
  • Set up and broke down conference and banquet rooms to meet facility standards and specifications.
  • Liaised with catering department about event changes and implemented requested adjustments.
  • Oversaw timeliness and quality of food delivery at high-volume events.
  • Provided exceptional service to guests by immediately addressing needs and requests.
  • Arranged furniture and equipment to maximize space and floor plan for seamless movement during functions.
  • Managed budgeting and invoicing for both large and small-scale events.
  • Supervised and mentored kitchen and serving staff.
  • Motivated staff to perform at peak efficiency and quality.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Education
High School Diploma: , Expected in 06/1973 to Lewiston-Porter Central School - Youngstown, NY,
GPA:
Affiliations
Additional Information

Serving as Village Historian for the Village of Lewiston, New York

Curator of Lewiston History Museum at The Red Brick School


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Resume Overview

School Attended

  • Lewiston-Porter Central School

Job Titles Held:

  • Food Server
  • Food/Banquet Server
  • Asst. Restaurant/Banquet Manager/ Food Server/Bartender

Degrees

  • High School Diploma

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