LiveCareer-Resume

food server resume example with 12+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA XXX05 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Cross-trained in multiple FOH positions to provide optimal service to every guest. Efficiently ran food, seated customers and discussed menu options. Kept dining area clean with proactive attention to departing guests, empty plates and spills. Unloaded the truck to make sure everything was properly unloaded and put in correct places. I'm always to try new things. When I work I try to be the hardest working employee there is.

Skills
  • Check payment processing
  • Table setting arrangements
  • Dish preparation
  • Food inspection
  • High-volume dining
  • Menu memorization
  • Log updates
  • Planning production
  • Budget controls
  • Project organization
  • Invoice generation
  • Customer service
  • Team building
  • Communications
  • Problem resolution
Experience
Food Server, 06/2018 to Current
Guest Services, Inc.Willow Beach, AZ,
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
  • Prepared salads and appetizers and set up garnish stations to back up kitchen staff.
  • Collected empty plates and glasses to minimize bussing requirements between customers.
  • Relayed orders and special requests to cooks, monitoring finished dishes for accuracy with preferences.
  • Welcomed incoming patrons and seated at optimal locations based on individual preferences and server balancing requirements.
  • Reset tables between guests, including refilling condiments and wiping down all surfaces.
  • Partnered with team members to efficiently serve food and beverages.
  • Inventoried food supplies to determine needs and replenish stations.
  • Calculated charges, issued table checks and collected payments from customers.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Completed final preparations of dishes and quickly delivered items to customers.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
Bartender/Server, 05/2014 to 05/2018
Oakmont Management GroupOxnard, CA,
  • Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Checked identification of customers to verify age requirements needed for purchase of alcohol.
  • Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
  • Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
  • Monitored patrons to keep alcohol consumption in designated areas.
  • Designed and implemented new cocktails to drive customer interest and sales numbers.
  • Prepared over hundreds of mixed drinks and poured wine, beer and nonalcoholic beverages for average of Five-Hundred patrons per shift
  • Produced and balanced daily and weekly sales reports to assess and coordinate staff.
  • Made product recommendations to customers based on preference, food pairings and special promotions.
  • Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Reduced inventory losses by creating new drink menu items to move older products.
Food Sales Associate/Server, 12/2008 to 08/2015
Waffle HouseCity, STATE,
  • Merchandised products and maintained adequate inventory to achieve consistent sales.
  • Solicited potential clients directly and cultivated industry partnerships for strong referral business.
  • Cultivated strong and profitable relationships with customers by consistently and quickly handling any issue.
  • Handled sales paperwork and payments for one-off and recurring food purchases.
  • Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
  • Protected food from spoilage by properly storing in freezer and refrigerator.
  • Verified proper operation of refrigerators, freezers and warming lamps by collecting temperature readings every day.
  • Employed knowledge of cutlery and culinary tools to prepare all types of foods.
  • Monitored and recorded temperatures of food, storage, and service areas to maintain established, regulatory guidelines.
  • Packaged and stored food products appropriately to ensure proper handling and preservation.
  • Re-stocked, organized and arranged service and food stations.
  • Kept all utensils, dishes and glasses clean and ready for customer use.
  • Prepared for busy periods by organizing ingredients and restocking supplies for expected loads.
  • Improved operations by working with team members and customers to find workable solutions.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
Education and Training
High School Diploma: , Expected in 05/2006 to North Miami Beach High School - North Miami Beach, FL
GPA:

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Resume Overview

School Attended

  • North Miami Beach High School

Job Titles Held:

  • Food Server
  • Bartender/Server
  • Food Sales Associate/Server

Degrees

  • High School Diploma

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