Food Server Resume Example
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FOOD SERVER
Summary
Self-motivated and dependable food server with career history achieving high performance with minimal supervision. Proficient in assisting guests with reservations, takeout orders and general inquiries. Offering over 10 years of experience working in restaurants.
Hardworking employee with over 20 years of experience and solid background in the customer service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff.
Skills
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Experience
Food Server06/2017 to CurrentNewport Hospitality GroupBrunswick , GA
- Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
- Calculated charges, issued table checks and collected payments from customers.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
- Welcomed incoming patrons and seated at optimal locations based on individual preferences and server balancing requirements.
- Prepared dining and serving areas by setting up tables and counters.
- Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
- Processed customers' payments and provided receipts.
- Reviewed identification for patrons before serving alcoholic drinks.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Greeted newly seated guests quickly and efficiently.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Casino Dealer Supervisor07/2008 to 06/2017Country ManorMN, State
- Monitored behavior of players while dealing cards in various games, observing individuals for possible cheating.
- Provided gambling chips and coin money in exchange for legal currency for players to join in games.
- Explained rules, took bets, and delivered payouts to facilitate movement of games.
- Greeted incoming guests with enthusiasm to promote fun, memorable and exciting experience.
- Calmed down angry guests or patrons using skills in active listening and positive engagement.
- Performed functional game duties quickly by efficiently handling money and chips.
- Maintained enjoyable environment by entertaining and engaging players at tables.
- Communicated with supervisors and managers about suspicious or unruly behavior from patrons.
- Observed casino floor and blackjack table for suspicious activity.
- Recognized by management for providing exceptional customer service.
- Improved customer satisfaction by finding creative solutions to problems.
- Earned reputation for good attendance and hard work.
Ilanas Banquets07/2003 to 06/2008Ilana ElhaneyCity , STATE
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Earned reputation for good attendance and hard work.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Collaborated with others to discuss new [Type] opportunities.
- Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
Restaurant Server01/2000 to 03/2003Brunos Italian RestaurantCity , STATE
- Prepared salads and appetizers and set up garnish stations to back up kitchen staff.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
- Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
- Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
- Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Rearranged tables and chairs, located or rolled extra silverware and [Action] to prepare for large groups.
- Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
Education and Training
High School Diploma06/1985St Marylebone Secondary School City
Associates Degree: Business Administration And Management06/1989Hammersmith CollegeCity
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Resume Overview
School Attended
- St Marylebone Secondary School
- Hammersmith College
Job Titles Held:
- Food Server
- Casino Dealer Supervisor
- Ilanas Banquets
- Restaurant Server
Degrees
- High School Diploma 06/1985
Associates Degree : Business Administration And Management 06/1989
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