Food Server Resume Example

• Enforced company policies and procedures to strengthen operational standards across departments.
• Planned and prepared workflow schedules, delegating tasks for other members of team.
• Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
• Directed and led employees, supervising activities to drive productivity and efficiency.
• Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
• Collaborated with store manager to develop strategies for achieving sales and profit goals.
• Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
• Supported sales management initiatives to optimize business development.
• Developed and implemented performance improvement programs, resulting in 100% increase in efficiency.
• Organized schedules, workflows and shift coverage to meet expected business demands.
• Increased annual sales by driving operational efficiencies and building customer rapport to foster loyalty.
• Enhanced sales by implementing merchandising and promotional improvements.
• Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
• Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
• Produced monthly sales and performance reports, supporting operational planning and strategic decision making.
• Trained team to deliver outstanding customer service, boosting customer satisfaction ratings 100%.
• Coached and mentored employees by delivering training, guidance and performance monitoring.
• Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
• Delegated daily tasks to team members to optimize team productivity.
• Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands while monitoring clothing, accessory and shoe levels.
• Evaluated employee performance and developed improvement plans.
• Cultivated customer loyalty by training team members in industry-leading service standards.
• Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
• Completed inventory audits to identify losses and project future demands.
• Managed personnel scheduling, facilitating adequate coverage to meet demand.

Served food to over 30 customers per half an hour

• Inventoried food supplies to determine needs and replenish stations.
• Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
• Calculated charges, issued table checks and collected payments from customers.
• Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
• Prepared dining and serving areas by setting up tables and counters.
• Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
• Prepared salads and appetizers and set up garnish stations to back up kitchen staff.
• Partnered with team members to efficiently serve food and beverages.
• Worked with bar staff to obtain alcoholic beverages and refills for customers throughout restaurant.
• Completed final preparations of dishes and quickly delivered items to customers.
• Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
• Served average of 70 patrons daily at local restaurant with exceptional service.
• Welcomed incoming patrons and seated at optimal locations based on individual preferences and server balancing requirements.
• Placed dishes, utensils and beverages on food trays for delivery to rooms, using friendly to confirm that individuals received ordered meals.
• Relayed orders and special requests to cooks, monitoring finished dishes for accuracy with preferences.
• Reset tables between guests, including refilling condiments and wiping down all surfaces.
• Responded quickly to customer concerns and inquiries and provided appropriate answers, escalating major issues to head manager immediately.
• Collected empty plates and glasses to minimize bussing requirements between customers.
• Minimized customer wait times by efficiently taking and filling large volume of orders each day.
• Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
• Washed trays, by hand and rinsed items to sanitize.
• Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
• Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
• Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
• Plated food and assessed plate presentation to maintain highest standard of food quality.
• Arranged each place setting attractively, using clean, chip-free plates and utensils.
• Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
• Set up trays and silverware to situate food at table
• Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
• Assisted kitchen staff with food counts by determining number of items required for complete service.
• Refilled service bins with napkins, straws and items to keep fully stocked.
• Designed custom private function and banquet packages to accommodate groups of up to over 20 including business dinners, sales presentations, club meetings, weddings and charity events.
• Coordinated with kitchen staff to place orders for meals daily.
• Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
• Reviewed food preparation to monitor cooking procedures and creation of special orders.
• Walked through dining room during service to monitor guest satisfaction and advise servers and bussing staff of specific service needs.
• Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
• Cleaned dishes with detergent, rinsing and sanitizing chemicals in-compartment sink.
• Offered samples of new ice cream flavors to guests, promoting new flavors, special combinations and upselling to more expensive selections such as sundaes, waffle cones and special toppings.
• Upsold customers and optimized table-turns, outperforming wait staff average sales.
• Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
• Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.