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Food Server Resume Example

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JK
FOOD SERVER
Summary

Hardworking woman over 8 years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff.

Self-motivated and dependable with career history achieving high performance with minimal supervision. Proficient in assisting guests with reservations, takeout orders and general inquiries. Offering a number years of experience working in

Seasoned and highly experienced in food service roles. Delivered food quickly to customers and frequently topped off drinks to maximize satisfaction. Well-versed in safe handling and cleaning requirements.

Personable server with more than 5 years of experience in food and beverage industry. Intelligent and focused with in-depth knowledge of current menu items, garnishes, ingredients and preparation methods. Punctual and communicative individual driven to exceed sales goals and build long-term, loyal relationships with customers.

Focused with knowledge of customer service, time management and effective planning. Skillful in handling phone duties and reservations. Well-versed in coordinating large-scale events and intimate dining. Proactive and friendly with over years of hands-on experience.

Dynamic restaurant professional with years in FOH and BOH functions. Diplomatic and engaging communicator with exceptional customer service and food handling expertise. Skilled at memorizing menu items and orders, upselling additional products and taking accurate drink and food orders.

Sociable and skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift.

Adaptable, offering years of experience in professional food service. Quality-driven expert with extensive knowledge of hospitality etiquette, food preparation and superior customer service. Courteous and reliable team member proficient in FOH and BOH operations.

Efficient server offering many years of experience satisfying clientele using strong interpersonal, multitasking and time management skills. Outgoing individual with expertise in smoothly delivering food to guests and turning dining tables rapidly to maximize profits. Proficient in POS system operations.

Goal-focused Waitress with many years of

Dedicated, with years of experience skilled in memorizing menus and promoting customer loyalty. Resourceful individual providing customers with pleasant dining experience and quality food service.

Proficient in itemizing orders and preparing accurate checks, assisting guests in menu selections and resolving common customer issues. Commended for excellent multitasking abilities and

Energetic, enthusiastic bringing years in background in the service industry. Talent in fostering repeat business through advanced interpersonal skills. Recognized for physical coordination and strong memory.

Customer-oriented with years of success creating memorable dining experiences for patrons. Talented at cheerfully recommending selections, taking orders and fulfilling requests exactly as asked. Enhanced customer satisfaction 100% by maintaining upbeat attitude, quickly attending to

guests and fellow employees

Polished with aptitude for menu memorization and quick calculations. Extensive experience providing first-rate service in establishments. Thrive in fast-paced environments through excellent serving and customer service skills.

Responsible, with many years of experience in fast-paced service settings. Systematic about taking accurate orders, keeping customers happy and contributing time and abilities toward team success. Quickly clears and resets tables, restocks supplies and cleans up spills. Superior work ethic with continual positive attitude

Ambitious student pursuing psychology/neurology degree eager to contribute developed knowledge in a research role. Skilled in organization and a professionalism in multiple settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.

Now working with The division of vocational rehabilitation to get back into the workforce, i look forward to a bright future.

Skills
  • I have a strong passion for helping others in the fields of health and mental illness. I have a understanding as a recovered bipolar 1 in mental illness that will help me preform my job duties in my preferred field well I have an excellent background of customer service that allows me to read and help clients in an appropriate and professional manor I have an excellent attitude and positivity I bring to all that I do. To me it's always 100%. I have some background in basic office skills and am comfortable in an office setting. High-volume dining
  • Menu memorization
  • Quality control
  • Service prioritization
  • Conflict and dispute resolution
  • Inventory management
  • Organization
  • Supervision
  • Process improvement
  • Operational improvement
  • Communications
  • Planning and coordination
  • MS Office
  • behavioral health
  • mental health
  • Patient Care
  • Price memorization
  • Point of Sale (POS) system operations
  • Relationship management
  • Dining crew workflow optimization
  • Team management
  • Project organization
  • Business operations
  • Administrative support
  • Invoice generation
  • Problem resolution
  • Relationship development
  • Team building
  • Customer service
  • Crisis Intervention
  • Patient Treatment
  • Experience
    Newport Hospitality Group | Charlotte , NCFood Server04/2001 - 07/2023
    • Responded quickly to customer concerns and inquiries and provided appropriate answers, escalating major issues to manager immediately.
    • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
    • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
    • Welcomed incoming patrons and seated at optimal locations based on individual preferences and server balancing requirements.
    • Collected empty plates and glasses to minimize bussing requirements between customers.
    • Prepared dining and serving areas by setting up tables and counters.
    • Calculated charges, issued table checks and collected payments from customers.
    • Completed final preparations of dishes and quickly delivered items to customers.
    • Reset tables between guests, including refilling condiments and wiping down all surfaces.
    • Partnered with team members to efficiently serve food and beverages.
    • Worked with bar staff to obtain alcoholic beverages and refills for customers throughout restaurant.
    • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
    • Inventoried food supplies to determine needs and replenish stations.
    • Relayed orders and special requests to cooks, monitoring finished dishes for accuracy with preferences.
    • Placed dishes, utensils and beverages on food trays for delivery to rooms, using professional, but friendly technique to confirm that individuals received ordered meals.
    • Served patrons daily at restaurant with exceptional service.
    • Prepared salads and appetizers and set up garnish stations to back up kitchen staff.
    • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
    • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
    • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
    • Explained menu options to guests, offered suggestions and took orders for food and beverages.
    • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
    • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
    • Cleaned dishes with detergent, rinsing and sanitizing chemicals in -compartment sink.
    • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
    • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
    • Upsold customers and optimized table-turns, outperforming wait staff average sales up to 100%.
    • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
    • Walked through dining room during service to monitor guest satisfaction and advise servers and bussing staff of specific service needs.
    • Designed custom private function and banquet packages to accommodate groups of up to 20 or more , including business dinners, sales presentations, club meetings, weddings and charity events.
    • Managed closing duties, including restocking items and reconciling cash drawer.
    • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
    • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
    • Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
    • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
    • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
    • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
    • Greeted newly seated guests quickly and efficiently.
    • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
    • Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
    • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
    • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
    • Prepared and served cold, hot beverages to guests.
    • Processed customers' payments and provided receipts.
    • Rearranged tables and chairs, located or rolled extra silverware and prepared for large groups.
    • Plated food and assessed plate presentation to maintain highest standard of food quality.
    • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
    • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
    • Arranged each place setting attractively, using clean, chip-free plates and utensils.
    • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
    • Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
    • Reviewed identification for patrons before serving alcoholic drinks.
    • Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
    • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
    • Assisted kitchen staff with food counts by determining number of items required for complete service.
    • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
    • Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
    • Served patrons daily at restaurant with exceptional service
    St. Catherine Of Siena | Massapequa , NYAssistant Manager01/1994 - 01/2001
    • Enforced company policies and procedures to strengthen operational standards across departments.
    • Planned and prepared workflow schedules, delegating tasks for other members of team.
    • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
    • Directed and led employees, supervising activities to drive productivity and efficiency.
    • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
    • Collaborated with store manager to develop strategies for achieving sales and profit goals.
    • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
    • Supported sales management initiatives to optimize business development.
    • Developed and implemented performance improvement programs, resulting in 100% increase in efficiency.
    • Organized schedules, workflows and shift coverage to meet expected business demands.
    • Increased annual sales by driving operational efficiencies and building customer rapport to foster loyalty.
    • Enhanced sales by implementing merchandising and promotional improvements.
    • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
    • Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
    • Produced monthly sales and performance reports, supporting operational planning and strategic decision making.
    • Trained team to deliver outstanding customer service, boosting customer satisfaction ratings 100%.
    • Coached and mentored employees by delivering training, guidance and performance monitoring.
    • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
    • Delegated daily tasks to team members to optimize team productivity.
    • Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands while monitoring clothing, accessory and shoe levels.
    • Evaluated employee performance and developed improvement plans.
    • Cultivated customer loyalty by training team members in industry-leading service standards.
    • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
    • Completed inventory audits to identify losses and project future demands.
    • Managed personnel scheduling, facilitating adequate coverage to meet demand.
    San Manuel Indian Bingo & Casino | Highland , CALead Food Server

    Served food to over 30 customers per half an hour

    • Inventoried food supplies to determine needs and replenish stations.
    • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
    • Calculated charges, issued table checks and collected payments from customers.
    • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
    • Prepared dining and serving areas by setting up tables and counters.
    • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
    • Prepared salads and appetizers and set up garnish stations to back up kitchen staff.
    • Partnered with team members to efficiently serve food and beverages.
    • Worked with bar staff to obtain alcoholic beverages and refills for customers throughout restaurant.
    • Completed final preparations of dishes and quickly delivered items to customers.
    • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
    • Served average of 70 patrons daily at local restaurant with exceptional service.
    • Welcomed incoming patrons and seated at optimal locations based on individual preferences and server balancing requirements.
    • Placed dishes, utensils and beverages on food trays for delivery to rooms, using friendly to confirm that individuals received ordered meals.
    • Relayed orders and special requests to cooks, monitoring finished dishes for accuracy with preferences.
    • Reset tables between guests, including refilling condiments and wiping down all surfaces.
    • Responded quickly to customer concerns and inquiries and provided appropriate answers, escalating major issues to head manager immediately.
    • Collected empty plates and glasses to minimize bussing requirements between customers.
    • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
    • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
    • Washed trays, by hand and rinsed items to sanitize.
    • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
    • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
    • Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
    • Plated food and assessed plate presentation to maintain highest standard of food quality.
    • Arranged each place setting attractively, using clean, chip-free plates and utensils.
    • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
    • Set up trays and silverware to situate food at table
    • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
    • Assisted kitchen staff with food counts by determining number of items required for complete service.
    • Refilled service bins with napkins, straws and items to keep fully stocked.
    • Designed custom private function and banquet packages to accommodate groups of up to over 20 including business dinners, sales presentations, club meetings, weddings and charity events.
    • Coordinated with kitchen staff to place orders for meals daily.
    • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
    • Reviewed food preparation to monitor cooking procedures and creation of special orders.
    • Walked through dining room during service to monitor guest satisfaction and advise servers and bussing staff of specific service needs.
    • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
    • Cleaned dishes with detergent, rinsing and sanitizing chemicals in-compartment sink.
    • Offered samples of new ice cream flavors to guests, promoting new flavors, special combinations and upselling to more expensive selections such as sundaes, waffle cones and special toppings.
    • Upsold customers and optimized table-turns, outperforming wait staff average sales.
    • Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
    • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
    Education and Training
    Broomfield High School | City, StateGED01/1999
    Front Range Community College | City, StateAssociate of Arts in Liberal Arts And General Studies06/2002

    Studies focused on biological sciences and psychology.

    • Completed coursework in multiple anatomy courses, psychology courses and philosophy. Courses.
    • 3.7-4.0 GPA
    • Completed continuing education in abnormal psychology
    Metropolitan State University of Denver | City, StateAbnormal Psychology
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    Resume Overview

    School Attended

    • Broomfield High School
    • Front Range Community College
    • Metropolitan State University of Denver

    Job Titles Held:

    • Food Server
    • Assistant Manager
    • Lead Food Server

    Degrees

    • GED
      Associate of Arts in Liberal Arts And General Studies
      Abnormal Psychology

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