LiveCareer-Resume

Food Server resume example with 6+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

With many years of experience in the food industry I have learned diverse front-of-house and back-of-house restaurant positions to maximize team coverage and consistently deliver exceptional guest support. I seated guests, discussed menus and ran food to tables. I maintained a clean and organized dining room by bussing dishes and resetting tables. With exceptional communication and multi-tasking abilities as well as excellent interpersonal communication skills with focus on guest satisfaction; I have proven success providing high-quality customer service in fast-paced, high-stress environments. I’m licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws, and knowledgeable about safe food handling and sanitation standards. Both TABC certification as well as Food Handlers Certificate up to date.

Skills
  • To-Go Order Preparation
  • Menu Memorization
  • High-Volume Dining
  • Guest Seating Arrangements
  • Food Tray Carrying
  • Bill Computation
  • Order Accuracy
  • Service Prioritization
  • Menu Presentation
  • Dining area maintenance
  • Food station setup
  • Cash Handling
  • Stocking and replenishing
  • Beverage preparation
  • Food running
  • Food sales and promotion
  • Point of sale operation
  • Item promotion
Work History
02/2010 to 07/2011
Food Server Penn National Gaming Longwood, FL,
  • Cultivated warm relationships with regular customers.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Elevated customer satisfaction through followup and enthusiastic customer service.
  • Organized and replenished supplies at food stations to optimize team performance.
04/2009 to 10/2009
Food Server Penn National Gaming Pittsburgh, PA,
  • Completed table resets by wiping down surfaces and refilling condiments.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Garnished dishes and quickly delivered items to customers, minimizing wait times.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
02/2005 to 09/2009
Hostess, Food Runner, Food Server and Togo Chili’s Bar And Gril City, STATE,
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
  • Assisted FOH and BOH staff with preparing for events to coordinate smooth execution to maximize guest satisfaction.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Trained and mentored newly hired employees to explain process flow and safety procedures.
  • Used cash registers and credit card machines to cash out customers.
  • Selected food items from serving or storage areas and placed in dishes, on serving trays or in takeout bags
  • Delivered correct food items to tables according to order documentation.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Backed up dishwashing staff by cleaning dishes, glasses and cutlery during busy periods.
  • Sanitized tables and followed proper cleaning methods to avoid food borne illnesses.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Conferred with cooks to produce accurate orders, verifying accuracy prior to delivery.
Education
Expected in 05/2005
High School Diploma : Basics
Jacksonville High School - Jacksonville, TX
GPA:
Certifications
  • TABC License - Good till June of 2023
  • Food Handlers Certification - Good through June 2023

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Resume Overview

School Attended

  • Jacksonville High School

Job Titles Held:

  • Food Server
  • Food Server
  • Hostess, Food Runner, Food Server and Togo

Degrees

  • High School Diploma

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