Food Server Resume Example
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FOOD SERVER
Professional Summary
Motivated customer service specialist with over three years retail experience in a fast-paced, team-based environment. I am driven to exceed sales goals and build long term relationships with customers. Delivers positive experiences through high-quality customer care. I would like to work my way up to a management role. Skilled in training staff and establishing rapport with clients. Self-motivated with exceptional communication and computer capabilities.
Skills
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Work History
Food Server07/2013 to Current
Schulte Hospitality Group – Brooklyn , NY
Schulte Hospitality Group – Brooklyn , NY
- Consistently provided friendly guest service and heartfelt hospitality.
- Promptly and empathetically handled guest concerns and complaints.
- Demonstrated integrity and honesty while interacting with guests, team members and managers.
- Operated the take-out orders and sales register quickly and efficiently.
- Greeted customers and provided excellent customer service.
- Pleasantly and courteously interacted with customers.
- Maintained high standards of customer service during high-volume, fast-paced operations.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Assembled food orders while maintaining appropriate portion control.
- Verified that prepared food met all standards for quality and quantity.
- Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
- Handled currency and credit transactions quickly and accurately.
- Followed food safety procedures according to company policies and health and sanitation regulations.
- Strictly followed all cash, security, inventory and labor policies and procedures.
- Maintained clean and safe environment, including in the kitchen, bathrooms, building exterior, parking lot, dumpster and sidewalk.
- Reported to all shifts wearing a neat, clean and unwrinkled uniform.
- Reported to each shift on time and ready to work.
- Performed all position responsibilities accurately and in a timely manner.
- Communicated openly and honestly with the management team during each shift to ensure it ran smoothly.
- Diligently restocked work stations and display cases.
- Immediately informed supervisors when supplies were low or if equipment was not functioning properly.
Customer Service06/2012 to 05/2013
C&S Family Of Companies – Oahu , HI
C&S Family Of Companies – Oahu , HI
- Answered an average of 30 calls per day by addressing customer inquiries, solving problems and providing new product information.
- Greeted customers entering the store to ascertain what each customer wanted or needed.
- Described product to customers and accurately explained details and care of merchandise.
- Earned management trust by serving as key holder, responsibly opening and closing store.
- Politely assisted customers in person and via telephone.
- Communicated with vendors regarding back order availability, future inventory and special orders.
- Provided an elevated customer experience to generate a loyal clientèle.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Conducted weekly walk-throughs with the manager to discuss interior visual displays, including store window presentation.
- Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems.
- Bagged, boxed or gift-wrapped sold merchandise per customer's request.
- Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
- Built long-term customer relationships and advised customers on purchases and promotions.
- Organized store merchandise racks by size, style and color to promote visually appealing environment.
- Dedicated to continuously improving sales abilities and product knowledge.
- Asked open-ended questions to assess customer needs.
- Learned, referenced and applied product knowledge information.
- Assisted in creating pre-season marketing plans to support department and divisional strategies.
- Recommended alternative items if product was out of stock.
Education
High School Diploma: 2013Joshua Christian High School-
City,
StateGPA: In my senior year in high school I was an English Honor Student. I had a higher work load than other people in the class.
- In my senior year in high school I was an English Honor Student.
- I also completed a Senior Year Project and helped raise a guide dog puppy for Guide Dogs of America.
- I was a part of a church outreach that served the Antelope Valley, whether serving at homeless shelters or community houses.
Accomplishments
- Efficiently served more than 40 satisfied customers during an averageshift.
- Customer Service
- Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers.
- Handled guest complaints, maintaining a positive dining experience for all rest.
- Product Promotion -
Up-sold products. - Monetary Transactions -
Handled cash, check, credit and automatic debit card transactions with 100% accuracy. - Telephone Service -
Professionally processed 30+ calls per day, providing information and service to ensure customer satisfaction.
- Financial
- Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
Skills
- Customer-oriented
- Point of Sale (POS) system operation
- Quick learner
- Organized multi-tasker
- Friendly and helpful
- Fast and efficient service worker
- Skilled upseller
- Accustomed to shift work
- Restaurant operations
- Dedicated team player
- Responsible
- Photographic editing
- Strong analytical skills
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Resume Overview
School Attended
- Joshua Christian High School
Job Titles Held:
- Food Server
- Customer Service
Degrees
- High School Diploma : 2013
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