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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Experienced FOOD SERVER well-versed in different food service positions.

Maximized guest satisfaction with frequent attention to table needs.Diligent Food Service worker with successful history in various settings and dedication to supporting team with hard work and knowledgeable service.

Learned diverse front-of-house restaurant positions to maximize team coverage and consistently deliver exceptional guest support. Smoothly seated guests, discussed menus and ran food to tables. Maintained clean and organized dining room by removing spills, bussing dishes and resetting tables.

Knowledgeable about safe food handling and sanitization standards.. Diligent Food Service worker with successful history in various settings and dedication to supporting team with hard work and knowledgeable service. Familiar with food safety requirements and taking accurate orders. Skilled at delivering speedy service to maximize satisfaction. Proactive food server with 30+ years of experience working in casual to fine dining restaurants. Focused and efficient team member knowledgeable in food safety and sanitation guidelines. Commended for delivering exceptional customer service.

Cheerful lead server always ready to help team members by taking on additional tasks. Skilled at making customers feel welcome and answering any concerns. Efficiently maintain all service standards and follow safe service regulations. Offering years of experience in a variety of settings. Versatile food server with numerous years of success providing superior dining experiences for guests.

Skilled at explaining options, relaying orders to kitchen staff and tackling special requests. Consistently received customer satisfaction ratings of due to friendliness, speedy service and expertise. Effective coordinator of service efforts for settings ranging from fast-paced banquet events to casual dining room.

Organized preparer of structured service and work plans, balancing needs of patrons and team members. Experienced with exceptional communication and multi-tasking ability. Proven success providing high-quality customer service in fast-paced, high-stress environments. Generates thoughtful recommendations and accommodates dietary restrictions.

Skills
  • Food tray carrying
  • Bill computation
  • To-go order preparation
  • Dining area cleanliness
  • Guest relations management
  • Tableside service
  • Guest seating arrangements
  • Daily specials memorization
  • Food station setup
  • High-volume dining
  • Food and beverage pairings
  • Order accuracy
  • Menu presentation
  • Table setting
  • Food preparation
Work History
03/2017 to Current Food Server Sunrise Senior Living | Shirlington, VA,
  • Garnished dishes and quickly delivered items to customers, minimizing wait times.
  • Completed efficient table resets by wiping down surfaces and refilling condiments.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Organized and replenished supplies at food stations to optimize team performance.
  • Conferred with cooks to produce accurate orders, verifying accuracy prior to delivery.
  • Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
  • Promoted efficiency by removing empty dishes, glassware and silverware to shorten bussing times.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Greeted and maintained relationships with regular customers.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.

Checked identification to enforce age regulations for alcoholic beverages.

05/2015 to Current Food and Beverage Server Highgate Hotels | Honolulu, HI,
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Directed and managed all banquet functions for [Number]-room [Type] property, including [Number] square feet of meeting space.
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Supervised loading and unloading of dirty dishes and utensils onto organized busing trays for streamlined cleaning and storage.
  • Applied comprehensive knowledge of wine, cider and beer as well as appropriate entree pairings- increasing daily beverage sales by [Amount] % on average.
  • Increased sales from $[Number] to $[Number] by upselling [Product] to customers.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Used cash registers and credit card machines to cash out customers, handling up to $[Amount] in cash per event.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
  • Scheduled numerous reservations and managed seating arrangements simultaneously in high-traffic [Type] restaurant while maintaining calm, professional demeanor.
  • Answered customers' questions, recommended items and recorded order information.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Bussed and reset [Number] tables per shift, working efficiently to keep dining room and work areas clean.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Moved and set up seating, prepared extra silverware and [Action] prior to arrival of large groups.
  • Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
  • Displayed enthusiasm and promoted [Type] service to customers, successfully increasing referrals and walk-in business.
  • Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
  • Supported needs of [Number]- person wait staff who attended to specific needs of countless customers daily for [Type] restaurant with social relevancy and intentionality.
  • Maintained reputation for order efficiency and accuracy, earning numerous recommendations from satisfied customers.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Served [Type], [Type] and [Type] beverages and offered refills.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Processed orders and sent to kitchen employees by [Act
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Moved and set up seating, prepared extra silverware and [Action] prior to arrival of large groups.
07/2011 to 03/2015 Food Server Sunrise Senior Living | South Los Angeles, CA,
  • Greeted incoming guests and managed accurate seating based on customer desires and server loads.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Organized and replenished supplies at food stations to optimize team performance.
  • Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
  • Promoted efficiency by removing empty dishes, glassware and silverware to shorten bussing times.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
  • Garnished dishes and quickly delivered items to customers, minimizing wait times.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Greeted and maintained relationships with regular customers.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Education
Expected in 06/2011 Bachelor of Science | Nutrition Sciences Kaplan University, Davenport, IA GPA:
  • Graduated with 4.0 GPA
Expected in Associate of Arts | Communications University of Phoenix, Tempe, AZ GPA:

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Resume Overview

School Attended

  • Kaplan University
  • University of Phoenix

Job Titles Held:

  • Food Server
  • Food and Beverage Server
  • Food Server

Degrees

  • Bachelor of Science
  • Associate of Arts

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