Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Experienced Server offering 9 years and solid history of accurate order taking, efficient supply restocking and diligent table management. Effective at promoting team success by independently handling side work and cleaning up spills. Extensive knowledge and superior work ethic.
Skills
Guest relations management
Tableside Service
Dining area maintenance
Bar terminology
To-Go Order Preparation
Wine Service
Menu Memorization
High-Volume Dining
Guest Seating Arrangements
Food Tray Carrying
Food Spoilage Prevention
Daily Specials Memorization
Bill Computation
Order Accuracy
Service Prioritization
Menu Presentation
Food station setup
Front-of-house display creation
Food and beverage pairings
Cash Handling
Item promotion
Stocking and replenishing
Food running
Sales expertise
Order delivery practices
Beverage preparation
Food sales and promotion
Point of sale knowledge
Hospitality service expertise
Work History
04/2018 to 03/2020Food ServerBoyd Gaming, Inc. | North Las Vegas, NV,
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Collaborated with bar staff to complete alcoholic beverage orders for guests in all dining areas.
Conferred with cooks to produce accurate orders, verifying accuracy prior to delivery.
Completed efficient table resets by wiping down surfaces and refilling condiments.
Greeted incoming guests and managed accurate seating based on customer desires and server loads.
Applied comprehensive knowledge of wine, cider and beer as well as appropriate entree pairings, increasing daily beverage sales by [Amount]%.
Organized and replenished supplies at food stations to optimize team performance.
Kept register accurate through correct billing, payment processing and cash management practices.
Promoted efficiency by removing empty dishes, glassware and silverware to shorten bussing times.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Checked identification to enforce age regulations for alcoholic beverages.
Implemented new drink policies, reducing over-pouring by [Number]%.
Added food items, dishes, beverages and utensils to trays and immediately distributed orders, using [Software] to confirm deliveries to correct rooms.
Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Greeted and maintained relationships with regular customers.
04/2017 to 01/2018Cashier/ Instore PickupPapa Murphy's Holdings, Inc. | Roseville, CA,
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Reviewed and resolved differences between accounting information and cash drawer.
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Requested official identification for purchases and verified details, consistently meeting strict legal standards of underage sales.
Counted cash in register drawer at beginning and end of shift.
Reviewed weekly sales circulars and monitored price changes.
Checked prices for customers and processed items sold by scanning barcodes.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
Organized and reported on financial information to document payment histories and assist with sound financial accounting.
10/2016 to 01/2017Assistant ManagerMeritage Homes | San Antonio, TX,
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Supported staff development and goal attainment by focusing on skill development and job satisfaction.
Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
Established and optimized schedules to keep coverage and service in line with forecasted demands.
Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
Monitored employee performance and developed improvement plans.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Communicated with managers of other departments to maintain transparency.
Developed and managed employee schedules, balancing individual requests and requirements with business needs.
Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
Kept work areas clean, organized and safe to promote efficiency and team safety.
Recruited, interviewed and hired individuals which would add value to team while bringing wealth of experience.
Onboarded new employees, including training, mentoring and new hire documentation.
Advanced to keyholder and assistant manager-in-charge in manager's absence.
03/2014 to 02/2015Sales AssociateBed Bath And Beyond | City, STATE,
Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
Trained and developed new sales team associates in products, selling techniques and company procedures.
Maintained organized, presentable merchandise to drive continuous sales.
Applied security and loss prevention training toward recognizing risks and reducing store theft.
Maintained records related to sales, returns and inventory availability.
Tracked stock using company inventory management software.
Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Processed product returns and assisted customers with other selections.
Education
Expected in 05/2013High School Diploma | Central High School, Brooksville, FLGPA:
Graduated with 3.4 GPA
Minored in Early Chilhood Education
Member of the Peer Program for kids with special needs
Worked at the schools "Bear Club Daycare" for 4 class periods and after school.
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
