LiveCareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

I have years of experience with watching family members have and deal with case management services. I personally have had years of case management services. I have completed my MHRTC and truly have a desire to help people get the services they need and want to have a better life.

Skills

Phone skills, note taking, assessment taking,communication skills, confidentiality skills

Experience
Food Server, 06/2019 to 06/2019
TerratronBloomington, MN,
  • Set up tables and counters to prepare dining and serving areas.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Reset tables between guests, including refilling condiments and wiping down all surfaces.
  • Collaborated with host, bus person and cook to efficiently serve food and beverage options.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Provided exceptional service to [Number] customers per day at [Type] establishment.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Placed dishes, utensils and beverages on food trays for delivery to rooms and confirmed that individuals received ordered meals.
  • Relayed orders and special requests to cooks, monitoring finished dishes for accuracy with preferences.
  • Collected empty plates and glasses to minimize bussing requirements between customers.
  • Completed final preparations of dishes and quickly delivered items to customers.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Plated food and assessed plate presentation to maintain highest standard of food quality.
  • Greeted newly seated guests quickly and efficiently.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Rearranged tables and chairs, located or rolled extra silverware and [Action] to prepare for large groups.
Certified Nursing Assistant, 07/2004 to 10/2004
Palmetto HealthBatesville, SC,
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Engaged with patient family and friends to provide courteous, efficient visit experience.
  • Used mobility devices and [Type] equipment to transport patients.
  • Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Delivered nursing assistance to residents in [Number]-bed [Type] care facility.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
Personal Care Assistant, 09/2001 to 01/2002
Five Star Quality Care, Inc.Olympia, WA,
  • Took and recorded patient temperature, pulse, respiration and blood pressure to monitor health statistics.
  • Helped clients maintain daily living standards by assisting with personal hygiene needs.
  • Assisted with meal planning to meet nutritional plans.
  • Transported clients to locations such as medical appointments and group meetings to maintain social connections and meet medical needs.
  • Worked with supervisory medical staff to review cases and improve care.
  • Ambulated individuals with safe and effective strategies around home, public and medical locations.
  • Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
  • Scheduled recurring service appointments to provide client care as needed.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Recorded client status progress and challenges in logbooks and reports.
  • Monitored health and well-being of each client, including any significant health changes.
  • Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
  • Provided ongoing compassionate patient care for each client.
  • Planned daily activities to allow clients opportunities for light exercise.
  • Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
  • Transported patients to and from medical, dental and personal care appointments.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Built strong and trusting rapport with clients and loved ones.
Education and Training
GED: , Expected in 01/1994
Rockland Adult Education - Rockland, ME
GPA:
: Certified Nursing Assistant , Expected in 12/1998
Dionne Commons - Brunswick, ME
GPA:
MHRTC : MHRTC , Expected in 06/2020
Amethyst Training And Consulting - Gardiner, ME
GPA:

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Resume Overview

School Attended

  • Rockland Adult Education
  • Dionne Commons
  • Amethyst Training And Consulting

Job Titles Held:

  • Food Server
  • Certified Nursing Assistant
  • Personal Care Assistant

Degrees

  • GED
  • MHRTC

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