Food Server resume example with 14+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
My name is Jessica Claire I was born in 1985..I grew up in kannapolis,nc all my life until 2018 I met someone and moved to fuquay Varina and am very happy in the area..I have worked every since I was a sophomore in high school in started in fast food for a couple months before starting my first main job. Started working at Walmart in 2002 started in sales with working in the shoe department..until I transferred to cashier from there I also working at the customer service desk and also layaway when the uh had that service. Helping others and working with people has always been a desire of mine..starting in 2009 I got into restaurant industry where I've been for 10 years now from working at restaurants from ruby tuesday, then tgi fridays, next chilis until I found applebee's where I currently work at been with the company over 5 years now...still doing my passion of serving people whether it be at a table or cash register. Thank you for the opportunity and hope to hear from you.
Skills
Team player
Works well with others
Very motivated
Well In fast paced environment
10 years plus in customer service
Friendly
Work History
03/2014 to CurrentFood ServerTerratron | Bloomington, MN,
Completed efficient table resets by wiping down surfaces and refilling condiments.
Applied comprehensive knowledge of wine, cider and beer as well as appropriate entree pairings- increasing daily beverage sales by [Amount] % on average.
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Promoted efficiency by removing empty dishes, glassware and silverware to shorten bussing times.
Conferred with cooks to produce accurate orders, verifying accuracy prior to delivery.
Organized and replenished supplies at food stations to optimize team performance.
Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
Kept register accurate through correct billing, payment processing and cash management practices.
Greeted incoming guests and managed accurate seating based on customer desires and server loads.
Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Checked identification to enforce age regulations for alcoholic beverages.
Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
Greeted and maintained relationships with regular customers.
09/2002 to 04/2007CashierHyatt Hotels Corp. | Carmel, CA,
Operated cash register for cash, check and credit card transactions with [Number]% accuracy.
Checked prices for customers and processed items sold by scanning barcodes.
Reviewed and resolved differences between accounting information and cash drawer.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Counted cash in register drawer at beginning and end of shift.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Served needs of more than [Number] customers in busy [Type] environment.
Helped over [Number] guests every day by processing payments, monitoring reward accounts and resolving service concerns.
Completed manual and machine counts of funds for transactions valued at over $[Amount].
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Requested official identification for [Type] purchases and verified details, consistently meeting strict legal standards of underage sales.
Assisted customers by answering questions and fulfilling requests.
Answered questions about store policies and concerns to support positive customer experiences.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Used cash registers and POS systems to request and record customer orders and compute bills.
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Assisted customers with special services, account updates and promotional options.
01/2011 to 02/2014Food ServerTerratron | Mankato, MN,
Completed efficient table resets by wiping down surfaces and refilling condiments.
Applied comprehensive knowledge of wine, cider and beer as well as appropriate entree pairings- increasing daily beverage sales by [Amount] % on average.
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Promoted efficiency by removing empty dishes, glassware and silverware to shorten bussing times.
Conferred with cooks to produce accurate orders, verifying accuracy prior to delivery.
Organized and replenished supplies at food stations to optimize team performance.
Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Garnished dishes and quickly delivered items to customers, minimizing wait times.
Greeted incoming guests and managed accurate seating based on customer desires and server loads.
Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Checked identification to enforce age regulations for alcoholic beverages.
Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
Greeted and maintained relationships with regular customers.
Education
Expected in Diploma | Private School, Kannapolis, NCGPA:
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