LiveCareer-Resume

food server resume example with 7+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Experience
Food Server, 10/2017 to 05/2020
TerratronMankato, MN,
  • Collected empty plates and glasses to minimize bussing requirements between customers
  • Calculated charges, issued table checks and collected payments from customers.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selections
Food Server, 01/2015 to 01/2017
TerratronBloomington, MN,
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Inventoried food supplies to determine needs and replenish stations.
  • Collected empty plates and glasses to minimize bussing requirements between customers.
  • Responded quickly to customer concerns and inquiries and provided appropriate answers, escalating major issues to [Job Title] immediately.
  • Calculated charges, issued table checks and collected payments from customers.
  • Worked with bar staff to obtain alcoholic beverages and refills for customers throughout restaurant.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Placed dishes, utensils and beverages on food trays for delivery to rooms and confirmed that individuals received ordered meals.
  • Collaborated with host, bus person and cook to efficiently serve food and beverage options.
  • Welcomed incoming patrons and seated at optimal locations based on individual preferences and server balancing requirements.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Provided exceptional service to [Number] customers per day at [Type] establishment.
  • Relayed orders and special requests to cooks, monitoring finished dishes for accuracy with preferences.
  • Set up tables and counters to prepare dining and serving areas.
  • Reset tables between guests, including refilling condiments and wiping down all surfaces.
  • Completed final preparations of dishes and quickly delivered items to customers.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Reviewed identification for patrons before serving alcoholic drinks.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Processed customers' payments and provided receipts.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Food Server, 10/2008 to 11/2011
TerratronMankato, MN,

Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.

  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Inventoried food supplies to determine needs and replenish stations.
  • Collected empty plates and glasses to minimize bussing requirements between customers.
  • Responded quickly to customer concerns and inquiries and provided appropriate answers, escalating major issues to [Job Title] immediately.
  • Calculated charges, issued table checks and collected payments from customers.
  • Worked with bar staff to obtain alcoholic beverages and refills for customers throughout restaurant.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Provided exceptional service to [Number] customers per day at [Type] establishment.
  • Placed dishes, utensils and beverages on food trays for delivery to rooms and confirmed that individuals received ordered meals.
  • Collaborated with host, bus person and cook to efficiently serve food and beverage options.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Welcomed incoming patrons and seated at optimal locations based on individual preferences and server balancing requirements.
  • Relayed orders and special requests to cooks, monitoring finished dishes for accuracy with preferences.
  • Set up tables and counters to prepare dining and serving areas.
  • Reset tables between guests, including refilling condiments and wiping down all surfaces.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Reviewed identification for patrons before serving alcoholic drinks.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Processed customers' payments and provided receipts.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Rearranged tables and chairs, located or rolled extra silverware and [Action] to prepare for large groups.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Cleaned dishes with detergent, rinsing and sanitizing chemicals in [Number]-compartment sink.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Prepared and served cold, hot and [Type] beverages to guests.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
  • Plated food and assessed plate presentation to maintain highest standard of food quality.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Sent orders to kitchen staff by [Action].
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Greeted newly seated guests quickly and efficiently.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
  • Upsold customers and optimized table-turns to outperform average sales by [Number]%.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Inventoried food supplies to determine needs and replenish stations.
  • Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
  • Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Education and Training
High School Diploma: , Expected in 05/1997 to Tavares High School - Tavares, FL
GPA:

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Resume Overview

School Attended

  • Tavares High School

Job Titles Held:

  • Food Server
  • Food Server
  • Food Server

Degrees

  • High School Diploma

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