Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering [Number] years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.
Talented [Job Title] with strong background in [Area of expertise]. Passionate about [Type] sales, customer relationship management and merchandising. Strategically increase profitability with enhanced displays and appealing ensembles.
Skills
Price memorization
Point of Sale (POS) system operations
Service prioritization
Check payment processing
Education and Training
Wilson Central High SchoolLebanon, TNExpected in 05/2020 ā āHigh School Diploma: - GPA:
Experience
Affinity Gaming - Food Server Las Vegas, NV, 01/2020 - 07/2020
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Reset tables between guests, including refilling condiments and wiping down all surfaces.
Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
Completed final preparations of dishes and quickly delivered items to customers.
Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Collaborated with host, bus person and cook to efficiently serve food and beverage options.
Relayed orders and special requests to cooks, monitoring finished dishes for accuracy with preferences.
Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Greeted newly seated guests quickly and efficiently.
Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
Shepherd Of The Valley - Hostess Howland Corners, OH, 07/2019 - 12/2019
Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
Helped to plan and execute parties for more than [Number] guests, including coordinating menus and preparing tables.
Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
Answered questions about food and order statuses for waiting customers.
Notified server after seating parties in section to facilitate prompt service.
Enhanced guests' experiences by fulfilling special requests during visits.
Answered customers' questions about hours, seating, current wait time and other information.
Answered telephone to provide dining information and take party reservations.
Set up and decorated menu marketing boards with current meal and drink specials.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
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