Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering [Number] years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.

Talented [Job Title] with strong background in [Area of expertise]. Passionate about [Type] sales, customer relationship management and merchandising. Strategically increase profitability with enhanced displays and appealing ensembles.

Skills
  • Price memorization
  • Point of Sale (POS) system operations
  • Service prioritization
  • Check payment processing
Education and Training
Wilson Central High School Lebanon, TN Expected in 05/2020 High School Diploma : - GPA :
Experience
Affinity Gaming - Food Server
Las Vegas, NV, 01/2020 - 07/2020
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Reset tables between guests, including refilling condiments and wiping down all surfaces.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Completed final preparations of dishes and quickly delivered items to customers.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Collaborated with host, bus person and cook to efficiently serve food and beverage options.
  • Relayed orders and special requests to cooks, monitoring finished dishes for accuracy with preferences.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Greeted newly seated guests quickly and efficiently.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
Shepherd Of The Valley - Hostess
Howland Corners, OH, 07/2019 - 12/2019
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
  • Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
  • Helped to plan and execute parties for more than [Number] guests, including coordinating menus and preparing tables.
  • Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
  • Answered questions about food and order statuses for waiting customers.
  • Notified server after seating parties in section to facilitate prompt service.
  • Enhanced guests' experiences by fulfilling special requests during visits.
  • Answered customers' questions about hours, seating, current wait time and other information.
  • Answered telephone to provide dining information and take party reservations.
  • Set up and decorated menu marketing boards with current meal and drink specials.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Ymca Twin Cities - Sales Associate
Amery, WI, 10/2018 - 06/2019
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas [Number]% or more.
  • Assisted customers by finding needed [Type] items and checking inventory for items at other locations.
  • Helped average of [Number] customers per day by responding to inquiries and locating products.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Prepared cash deposits up to $[Amount] with zero discrepancies.
  • Processed orders through [System] and coordinated product deliveries.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Recommended optimal merchandise based on customer needs and desires.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
  • Used [Type] register system to ring up customer purchases, process payments and issue receipts.
  • Recommended merchandise to customers based on needs and preferences.
  • Communicated with customers about [Product or Service] offerings, including policies, restrictions and refund policies.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Educated customers on product and service offerings.
Ymca Twin Cities - Sales Associate
Eveleth, MN, 02/2019 - 03/2019
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas [Number]% or more.
  • Helped average of [Number] customers per day by responding to inquiries and locating products.
  • Assisted customers by finding needed [Type] items and checking inventory for items at other locations.
  • Surpassed daily sales goals by [Number]% by cross-selling [Product or Service] and promoting additional products.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.

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Resume Overview

School Attended

  • Wilson Central High School

Job Titles Held:

  • Food Server
  • Hostess
  • Sales Associate
  • Sales Associate

Degrees

  • High School Diploma

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