Organized and successful Food Service Manager with 17+ years experience in customer relations, hands-on communication and interaction, and on the spot judgment calls. Thorough understanding of office, administrative, and costly needs; readily adapt to changing situations and demands. Maximize bottom-line performance through sales and labor management, food cost and expense initiatives. Forward thinking with a passion in food and beverage in leading and empowering team members to achieve success for our department.
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Heidelberg Distributing- Promotional Team, Toledo OH (2010-2011)
All Square: The Leading from the Heart Workshop- The Toledo Zoo, Toledo OH (2010)
Wilton Cake Decorating Classes: Courses 1-4- Michaels, Toledo OH (2011-2012)
Servsafe Certification- National Restaurant Association (March 2011-October 2021)
Heartsaver First Aid- The Toledo Zoo, Toledo, OH (2010-2020)
Zingerman's Customer Service Training- Toledo, OH (2021)
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