Food Beverage Manager resume example

• Purchased adequate quantities of food, beverages, equipment and supplies.
• Developed, implemented and managed business plans to promote profitable food and beverage sales.
• Reconciled cash and credit card transactions to maintain accurate records.
• Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
• Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
• Carefully interviewed, selected, trained and supervised staff.
• Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
• Skillfully interacted with external vendors to obtain best quality in pricing and product.
• Carefully developed lucrative annual food and beverage marketing plan and strict budget to maximize profits.

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• Strategically developed effective marketing plans to increase sales and profits while managing costs.
• Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
• Maintained safe working and guest environment to reduce risk of injury and accidents.
• Created fun team building activities to engage staff in up-selling to meet revenue targets.

• Held online and conference call training session to accommodate off- site employees.
• Led cross-functional training for external and internal clients and created all training materials and exams.
• Developed and responded to incoming and outgoing correspondence.
• Coordinated with engineers and corporate leadership to identify training and development opportunities to improve safety and optimize performance.
• Developed engaging and entertaining presentations to maintain employee attention and improve impact of training.
• Collected information about company objectives and employee deficiencies in order to assess training needs.
• Developed effective training manuals, modules and teaching aids.
• Developed training programs to meet company objectives.
• Conducted evaluations and observed employee performance to identify areas of needed improvement.
• Prepared educational materials such as module summaries, videos and informational packets.
• Maintained records on attendance and participation.
• Collaborated with management to identify company training needs and scheduling.
• Authored, updated and implemented training procedures.
• Reviewed effectiveness of programs and proposed updates to maximize success.
• Created monitoring strategies to verify implementation of practices introduced in training.
• Monitored employee progress and gave feedback to management and additional training requirements.

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• Resolved conflicts and negotiated mutually beneficial agreements between parties.
• Identified key areas that could use improvement and implemented new processes, which increased efficiency.
• Identified patterns and trends that resulted in undesirable outcomes or compromised program compliance and developed corrective action plans.
• Evaluated employee performance quarterly and annual reviews.
• Maintained knowledge of business operations to keep departments and employees up to date on important work-related changes.
• Ordered materials, supplies or equipment for special projects.
• Assigned duties or work schedules to employees for adequate shift coverage.
• Promoted products, services or programs to create greater demand for cross-performing opportunities.
• Trained service staff on latest policies and procedures.
• Explained regulations, policies, or procedures to new-hires to confirm understanding and compliance.
• Resolved customer complaints or problems to decrease escalation issues to corporate.
• Inspected equipment to maintain proper functioning during peak activity.
• Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

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