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Food Beverage Cashier Guess Service Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Determined to get things done, been in retail for 5 years, dealt with customers for a little longer. Team player, great at communicating and upselling. hard-working and organized. Keeps things clean and up to date. Good at being under pressure and helping guest. Punctual Skillful in setting up and cleaning equipment for daily food preparation and receiving, stocking and ordering ingredients and kitchen supplies. Excellent multitasker recognized for directing successful kitchen operations. Fast worker at filing away paper work.

Skills
  • Effective customer upselling
  • Food safety understanding
  • Price memorization
  • Food inspection
  • Dish preparation
  • Safe food handling
  • Sales Techniques
  • Determination
  • Creativity
  • Social
  • Open-minded
  • Trustworthy
Education and Training
Northern Arizona University Flagstaff, AZ Expected in : Elementary Education - GPA :
Experience
Hakkasan Group - Food & Beverage, Cashier, Guess Service
Las Vegas, NV, 10/2017 - 04/2021
  • Cashier:
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Operated cash register for cash, check and credit card transactions with [Number]% accuracy.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Assisted customers with special services, account updates and promotional options.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Served needs of more than [Number] customers in busy [Type] environment.
  • Assisted customers by answering questions and fulfilling requests.
  • Operated cash register to record all transactions accurately and efficiently.
  • Guess Service:
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Maintained customer satisfaction while handling product returns quickly and professionally.
  • Counted money in drawers at beginning and end of each shift.
  • Helped customers manage large purchases by collecting items from shelves and storage locations.
  • Set up new sales displays each [Timeframe].
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Food & Beverage:
  • Checked completed orders for accuracy and bagged meals for easy carrying.
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Performed shift change tasks each day to keep store efficient and neat.
  • Operated and sanitized kitchen and food preparation equipment.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Provided customers with information on specials and discount deals.
  • Greeted over [Number] customers per day and communicated effectively to obtain accurate orders.
  • Packaged and labeled [Type] products and orders for to-go counter and drive-through window.
  • Maintained clean, sanitized and well-organized food preparation zones.
  • Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects.
  • Prepared beverages and filled food orders for customers.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Conducted inventory counts by adding each item in stock and documenting in [System].
M.L. Donaldson - Tax Worker
City, STATE, 05/2016 - 07/2017
  • Cleaner:
  • Sanitized toilets, sinks, showers, kitchen surfaces and other high-traffic home fixtures.
  • Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Handled equipment, chemicals and materials properly and with caution.
  • Cared for furniture and walls throughout home by spot-cleaning stains, addressing dings, and vacuuming common living spaces and bedrooms.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Specialized in working with industrial cleaning products within strict safety procedures.
  • Emptied trashcans and transported waste to collection areas.
  • Cleaned, vacuumed and dusted all areas of [Type] building to maintain organized, professional appearance for employees and clients.
  • Performed daily checklists throughout facilities, including cleaning floors, wiping down glass entryways and collecting trash.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Cleaned building floors by sweeping, mopping, scrubbing and vacuuming.
  • Assistant:
  • Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Recorded expenses and maintained accounting records in [Software].
  • Developed and updated [Software] spreadsheets detailing [Type] and [Type] data to enhance operational decision-making with real-time information.
  • Enhanced efficiency of [Job title] work by organizing resources, records and personnel to accomplish demanding targets.
  • Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
  • Answered incoming calls, processed requests and relayed messages to appropriate personnel.
  • Worked closely with manager to provide effective assistance for specific aspects of business operation.
  • Managed inventory, placed orders and handled payment for office supplies.
  • Greeted guests in with friendliness and professionalism.
  • Fielded phone calls from clients when [Job Title] was unavailable and provided informative answers to questions.
  • Attended to office operations and required paperwork.
  • Keyed all data into [Software].
  • Communicated proactively with supervisors, immediately explained issues and teamed on appropriate solutions.
  • Transferred and directed phone calls, guests and mail to correct staff members.
Football Stadium - Food Runner
City, STATE, 08/2016 - 01/2017
  • Food runner:
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Greeted and maintained relationships with regular customers.
  • Maintained kitchen productivity, guaranteeing timely preparation and serving of dishes in alignment with customer specifications.
  • Checked buffet and determined which food items needed to be refilled.
  • Refilled condiments on each table when running low.
  • Washed dishes, glasses and cutlery when dishwashing staff became overwhelmed.
  • Sanitized tables and followed proper cleaning methods to avoid food borne illnesses.
  • Trained and mentored newly hired employees to explain process flow and safety procedures.
  • Kept register accurate through correct billing, payment processing and cash management practices.

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Resume Overview

School Attended
  • Northern Arizona University
Job Titles Held:
  • Food & Beverage, Cashier, Guess Service
  • Tax Worker
  • Food Runner
Degrees
  • Some College (No Degree)