Hopeful and personable Human Resources Generalist candidate interested in obtaining an expertise in HR plans and procedures, with an experienced background in Food and Beverage.
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•Strategically manage a total of 40 associates at the flagship 772- room JW Marriott in 4 outlets including Starbucks, Chef's Market, Avenue Grill Restaurant and 1331 Bar & Lounge
•Attended Supervisor Spirit and Foundations of Leadership courses for Training and Development
•Certified Peer Review Panelist for Marriott International
•Assisted with multiple seasonal menu launches for restaurant outlets
•Spearheaded associate compliance for Information Security and Protection Training (ISPT) 2014 and 2015
•Build proficient level of use in on-property systems (Oracle, Atlas, PMS, Sceris, Symphony) to train others on property
•Successfully draft and finalize associate weekly schedules based on forecast and HR-related on-site training classes, while monitoring productivity for all outlets
•Create Banquet Event Orders to plan, coordinate and communicate with Front of House Managers and Back-of-House Culinary Team to execute large parties and receptions,
•Place Starbucks weekly orders based on budget, forecast and par levels
•Completed assigned Hourly Performance Reviews (HPPs) for associates and conduct one on one sessions to discuss
•Play a key role in successfully launching new and enhanced In-Room Dining option, Chef's Market at the only JW
•Currently devising a cost-effective and creative morale-boosting associate incentive program for F&B outlets
•Diligently rotated throughout the Food & Beverage department assisting up to approximately 750 customers using Micros point of sale computer system
•Strategically cross trained as a bus person, hostess, food runner and barista
•Energetically assisted the Food & Beverage department managers within union property with scheduling team members and with payroll and forecasting
•Earnestly greeted guests in the District's only 5 star, 5 diamond property
•Effectively used the Open Table software system daily to seat approximately 500 guests during lunch and dinner services
•1st employee to inventively use Eventbrite to plan and organize annual events for the restaurant
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