Food and Beverage Manager overseeing successful set up of functions, meetings and events. Maintains productive relationships with internal and external staff and vendors to spearhead collaborative efforts. Creates and embodies guest satisfaction by demonstrating high hospitality standards and delivering positive guest experiences. Knowledgeable Banquet Set Up Supervisor with 10+ years of experience in food and beverage service and set up configurations. Strong verbal and written communication skills to properly assign and execute tasks. Supervises and mentors banquet setters while working alongside for maximum productivity.
Skills
Food safety and sanitation
Safe food handling
Employee Development
Vendor interaction
Policy and procedure adherence
Communications
Customer service
Meeting planning
Team Bonding/ Building Activities and Offsite Gatherings
Staff Management
Cleanliness
Strategic Layout Planning
Guest experiences
First Aid/CPR
Supervision
Relationship development
Volunteer Management ( Safety Committee)
Education
East Rankin AcademyPelahatchie, MS, Expected in 05/2008 – –High School Diploma: - GPA:
University of Southern MississippiHattiesburg, MSExpected in 05/2013 – –Associate of Arts:Hospitality - GPA:
Minored in Interior Design
Certifications
ServSafe
First Aid/CPR Certified
Certified Assistant Manager Expo
Rookie of the Year
Excel/Microsoft Office/Powerpoint/Hot Schedules
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Supervised team of 30+ staff members.
Collaborated with catering team in the development of each event, meeting, luncheon, birthday party, etc.
Managed Hot Schedules App to provide scheduling for employees.
Voted Rookie of the Year by all food and beverage staff during first 3 months from start day.
Guided arriving guests to tables, took drink orders and relayed information to bartenders.
Arranged linens and table settings according to seating plan and event theme.
Presented food and beverages to meet contract specifications and level of event formality.
Monitored dietary restrictions and served guests with special needs.
Delivered catered food and supplies to facility for on-time set-up.
Provided friendly, courteous service to create memorable moments for guests.
Motivated staff to perform at peak efficiency and quality.
Organized and oversaw food service training to educate employees on various tasks, including resetting tables, relaying orders to cooks and upselling food and beverages.
Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
Set schedules for 60+ staff by planning and designating shifts and hours.
Pizza Hut - Head Pool Manager Oxford, MS, 07/2016 - 09/2016
Promoted positive customer experience through day-to-day supervision and management of The Pool Pavilion facility.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs/cuts.
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume: