LiveCareer-Resume

food and beverage manager resume example with 6+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Responsible Food and Beverage Manager adhering to food, health and safety standards. Expert organizer plans customer orders, collects necessary ingredients and promptly prepares food and beverages. Friendly manager establishes strong relationships with employees and vendors. Dedicated individual with outstanding menu design, staff training and management. Promoted establishment's food and beverages on advertising networks to expand client base. Warm and cheerful person with courteous character. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Skills
  • Delegating Assignments and Tasks
  • Performance Improvement
  • Relationship Building
  • Health Code Compliance
  • Menu Pricing and Writing
  • Anticipating Problems
  • Profit Optimization
  • Labor and Overhead Cost Estimation
  • Recruitment and Hiring
  • Database Interface and Query Software
  • Managing Deliveries
  • Problem-Solving
  • Employee Performance Evaluations
  • Quality Assurance
  • Supply Ordering and Management
  • Service Delivery Management
  • Documentation and Recordkeeping
  • Fire Safety Regulations
  • Inventory Management
  • Front of House Management
  • Staffing and Sales Reporting
  • Building Maintenance
  • Portion Control
  • Scheduling Staff
  • Monitoring Food Preparation
  • Training and Onboarding
  • Equipment Maintenance and Repairs
  • Back of House Management
  • Investigating Complaints
  • Money Handling
  • Problem Solving
  • Collaboration and Teamwork
  • Calm and Pleasant Demeanor
  • Time Management
  • Conflict Resolution
  • Catering Services
  • Cost Estimation
  • Resource Allocation
  • Liquor Law Compliance
  • Contract Negotiation
  • Inventory Management Software
  • Team Leadership
  • Customer Retention
  • Critical Thinking
  • Coaching and Mentoring
  • G Suite
  • Facilities Planning
  • Calendar and Scheduling Software
  • Microsoft Office
  • Payroll Administration
  • Event Coordination
  • POS Terminal Operation
  • Managing Reservations and Large Parties
  • Sales and Marketing
  • Expense Tracking
  • Enforcing Nutritional Standards
  • Reliable and Responsible
  • Budget Administration
  • Work Planning and Prioritizing
  • Intuit QuickBooks
  • Written and Verbal Communication
  • Developing Special Dishes and Recipes
Experience
01/2019 to Current Food and Beverage Manager Radisson Hotel Group | , ,
  • For 22 branch in Mauritius
  • Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
  • Distributed food to service staff for prompt delivery to customers.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Created and delivered orientation and training for new team members and professional development activities for experienced associates.
  • Evaluated and analyzed levels of guest satisfaction and focused on continuous improvement and innovative foodservice solutions.
  • Maximized revenue and profits of hotel food services through customer satisfaction, employee engagement and meticulously clean, sanitary and safe environments.
  • Designed exceptional menus, purchased superior goods, continuously improved and modernized operations and liaised between guests, service staff and kitchen.
  • Managed food and beverage operations for upscale urban hotels with relentless focus on hospitable and gracious guest services.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Delegated work to staff, setting priorities and goals.
  • Promoted safe working conditions by monitoring safety procedures and equipment.
  • Explained goals and expectations required of trainees.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
01/2017 to 01/2019 Food And Beverages Officer IBL Brand Active | , ,
  • (award the certificate of Second runner up front of the house), 2 years)
  • Working as food supervisor and quality controller for warehouse
  • Responded to customer concerns efficiently, accurately and with detailed information.
  • Adhered to company food, safety, quality and sanitation policies.
  • Managed inventory and rotated food products in storage to avoid spoilage and waste.
  • Investigated and resolved customer complaints concerning food quality and service.
  • Reviewed daily task list with employees and assigned tasks for completion.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Performed frequent checks to maintain consistently high quality of food preparation and service.
  • Served customers by phone to take orders and answer product or service questions.
  • Monitored actions of staff and customers to uphold health and safety standards.
  • Scanned kitchen and service areas for items that needed to be cleaned or replenished and directed staff to complete tasks.
  • Rotated and replenished products in display cases.
  • Reduced food waste by overseeing and planning ingredients, anticipated customers and popularity of items.
  • Supervised portion control and quantities of preparation to minimize waste.
  • Hired and trained new food service personnel to maintain high productivity levels of staff.
  • Priced and ordered food products, kitchen equipment and food service supplies.
  • Prepared and led food service training programs to teach staff various tasks.
  • Coordinated maintenance and repair of food service equipment.
  • Planned menus in collaboration with chefs and other personnel.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Cleaned and sanitized kitchen equipment, utensils and work stations.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Delegated work to staff, setting priorities and goals.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
  • Promoted safe working conditions by monitoring safety procedures and equipment.
  • Observed food safety and sanitation protocols to reduce germ spread.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Prepared variety of foods according to exact instructions and recipe specifications.
  • Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
  • Explained goals and expectations required of trainees.
  • Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
  • Prepared workstations with ingredients and tools to increase efficiency.
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Monitored temperatures of prepared food and cold-storage areas.
  • Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
  • Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
  • Distributed food to service staff for prompt delivery to customers.
  • Created tasty dishes using popular recipes, delighting patrons and generating return business.
02/2008 to 03/2008 Food and Beverages Officer Sands Resort And Spa Hotel | , ,
  • In a Five star in Mauritius for 5
  • Managed inventory and rotated food products in storage to avoid spoilage and waste.
  • Investigated and resolved customer complaints concerning food quality and service.
  • Reviewed daily task list with employees and assigned tasks for completion.
  • Monitored actions of staff and customers to uphold health and safety standards.
  • Priced and ordered food products, kitchen equipment and food service supplies.
  • Planned menus in collaboration with chefs and other personnel.
  • Cleaned and sanitized kitchen equipment, utensils and work stations.
  • Delegated work to staff, setting priorities and goals.
Education and Training
Expected in 01/2013 to to Microsoft Courses:-Microsoft office specialist | Information Technologies Fast Technologies Ltd, , GPA:
Expected in 01/2008 to to Certificate network A+ (Networking, sever | Eden, Pabx, GPA:

Grade English: 7 (D) Maths: 3 (B) Add Maths: 3 (B) Computers: 3 (B) Account: 2 (A) Business: 3 (B) Oral (2) Sociology: 3 (B) French: 6 (C)

Expected in 08/2007 to to High School Diploma | Hamilton College, Mahebourg, GPA:
  • English: Credit
  • French: Good
  • Maths: Credit
  • Commerce: Pass
  • Account: Pass
  • Art: Good
Expected in to to (ICT / IT / Web) | Fimape Technology Center, Quatre Borne, GPA:
Expected in to to Microsoft certificate of excellent -Microsoft operating system | , , GPA:
Languages
Creol, English, French, Tamil:
First Language
Negotiated:
English: C2
Proficient
Negotiated:
French: C2
Proficient
Negotiated:
Tamil: A1
Beginner
Negotiated:

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Resume Overview

School Attended

  • Fast Technologies Ltd
  • Eden
  • Hamilton College
  • Fimape Technology Center

Job Titles Held:

  • Food and Beverage Manager
  • Food And Beverages Officer
  • Food and Beverages Officer

Degrees

  • Microsoft Courses:-Microsoft office specialist
  • Certificate network A+ (Networking, sever
  • High School Diploma
  • (ICT / IT / Web)
  • Microsoft certificate of excellent -Microsoft operating system

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