Customer and team oriented, dedicated and reliable Food and Beverage Manager with a proven track record in both Food and Beverage operations. 15 years of experience in the Food and Beverage industry and a strong understanding of all aspects of Food and Beverage operations.
Conduct operations of high volume business to include multiple Restaurants and Casino beverage operations. Participate in the recruitment, training, and scheduling of staff. Organize, direct and evaluate food and beverage service. Performance management; monitor staff performance and provide evaluation. Monitor revenue and expenses; Budget goals. Ensure practice of health and safety regulations and sanitation codes. Enforce and implement effective controls of food, beverage, and labor costs.
Deep knowledge of appropriate table setting and service standards for fine dining. Ability to describe all menu items, prices and methods of preparation with extensive knowledge in food, wine and cocktails. Supervise and training of new hire. Practice and implemented use of suggestive selling techniques to increase sales.
Provide accurate and important information to hotel guests. Strong knowledge of the surrounding areas and all recreational, hospitality and business related information. Ability to be proactively accessible and responsive to all guests, including arrangements made prior to their visit. Great computer skills, to include Microsoft Office and other systems used by hotel front desk.
Supervise, train, and assist restaurant staff. Accountable and responsible for all aspects of quality service. In charge of hiring, scheduling, training, coaching/counseling and overseeing both front and back of restaurant performance. Placing and filling orders and dealing with restaurant suppliers. Keeping in compliance with health and food handling regulations.
3.65 Grade Point Average
P&L management, Budgeting, Forecasting, Health And Safety, Sanitation, Operations management, Performance management, Cost management, Training, Scheduling 100+ team members, Coaching, Stratton Warren, Kronos, Hot Sos, Microsoft Excel, Microsoft Word, Powerpoint, Microsoft Office, Micros, Infogeneis
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