food and beverage manager resume example with 9+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Perceptive and hospitable Food and Beverage Manager with 7+ years of experience creating profitable and inviting dining experiences for valued guests. Business-oriented fine-dining expert with constant focus on emerging trends and customer preferences. Committed to inspired leadership of service-oriented teams that cultivate loyal diners.
Experienced Restaurant Manager that is successful at overseeing high-volume. Versed in planning daily operations. Skilled at successfully overseeing staffing and inventory management.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Skills
Purchasing
Portioning understanding
Training
Recruitment and hiring
Sanitation
Some computer skills: excel, Microsoft, canva, scheduling with 7 shift program, etc.
Conflict resolution
Communication
Customer service
Decision-making
Organizational skills
Team management
Basic math
Good work ethic
Active listening
Problem resolution
Experience
07/2021 to CurrentFood and Beverage ManagerPark Hotels & Resorts | Tysons Corner, VA,
Developed and implemented budgets, met or exceeded sales targets, hired, trained and supervised 20+ team members and fulfilled dining needs and desires of patrons.
Oversaw a Cafe, food truck, and fine dining food and beverage operations, delivered day-to-day consistency and set and maintained highest food quality and service standards.
Created and delivered orientation and training for new team members and professional development activities for experienced associates.
Maximized revenue and profits of hotel food services through customer satisfaction, employee engagement and meticulously clean, sanitary and safe environments.
Wrote and communicated clearly, understood internal documents and reports and interacted professionally with guests and employees.
Designed exceptional menus, purchased superior goods, continuously improved and modernized operations and liaised between guests, service staff and kitchen.
Moved throughout dining and kitchen areas, visually monitored alignment with food quality and service standards and took relevant corrective actions.
Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Worked in close collaboration with team members to ensure customers received high-quality service.
Trained new employees to perform duties.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Delegated work to staff, setting priorities and goals.
Resolved problems or concerns to satisfaction of involved parties.
Evaluated and analyzed levels of guest satisfaction and focused on continuous improvement and innovative foodservice solutions.
08/2015 to 12/2020Restaurant Owner/OperatorLhc Group | Covington, TN,
Hired, trained and motivated staff to fill all restaurant openings.
Administered finances and led business operations by running payroll, making bank deposits and analyzing income and expenses to maintain cost-effective operations.
Made weekly employee schedules, assigned work tasks and regularly checked quality and productivity of team members.
Managed food preparation, guest interaction, quality control and customer relations.
Maintained cleanliness and sanitation across foodservice, storage and preparation stations.
Received and scheduled food and beverage deliveries, checking delivery contents to verify product quality and quantity.
Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
Trained staff, facilitated staff meetings and spearheaded menu development.
Located relevant vendors, set up schedules and coordinated delivery, storage and organization of inventory.
Optimized profits by controlling food, beverage and labor costs.
Created unique recipes and applied various culinary techniques for authentic cuisine.
Developed successful marketing plans to increase sales and profits while managing costs.
Produced detailed documentation to outline potential worker issues.
Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Trained new employees to perform duties.
Oversaw food preparation, production and presentation according to quality standards.
Resolved problems or concerns to satisfaction of involved parties.
Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
Promoted safe working conditions by monitoring safety procedures and equipment.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Assisted staff by serving food and beverages or bussing tables.
Explained goals and expectations required of trainees.
Inspected dining and serving areas for cleanliness and proper setup.
Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
Supervised activities of dining room staff to maintain service levels and support guest needs.
Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
03/2008 to 05/2010Home Health CaregiverHome Instead Senior Caregiving | City, STATE,
Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
Maintained clean and well-organized environment for client happiness and safety.
Assisted clients with bathing, dressing and incontinence care.
Improved patient outlook and daily living through compassionate care.
Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
Helped clients stay happy and healthy by providing mental and emotional support.
Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
Developed strong and trusting rapport with patients to facilitate smooth, quality care.
Aided with mobility and independence for disabled individuals and continually monitored safety.
Assisted with client personal care needs to foster independence and well-being.
Helped client with medication self-administration.
Tracked and reported clients' progress based on observations and conversations.
Documented care provided and submitted notes to supervisor.
Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
Managed patient transportation and appointment scheduling.
Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
Helped patients move in and out of beds, wheelchairs or automobiles and with dressing and grooming.
Cared for patients by washing and ironing laundry, cleaning or assisting with personal care.
Dressed, groomed and fed patients with limited physical abilities to support basic needs.
Planned, prepared or served meals to patients according to prescribed diets.
Maintained records of patient care, progress or problems to report and discuss observations.
Provided entertainment and companionship through conversation, reading and board games.
Checked patients' pulse, temperature and respiration.
Education and Training
Expected in 05/2015 to to Associate of Science | Modified Special Education Pre-k -3rd GradeNashville State Community College, Nashville, TNGPA:
Started and completed 2 years at the community College before moving to a 2 year program at a university.
Expected in 05/2003 to to High School Diploma | Upperman High School, Baxter, TNGPA:
Expected in to to | Modified Special EducationTennessee Technological University, Cookeville, TNGPA:
Dean's List Honoree every semester taken.
Continued education at TTU 2 years before the opportunity to open and oporate my own business came along.
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