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Food and Beverage Manager Resume Example

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FOOD AND BEVERAGE MANAGER
Summary

Outgoing Food & Beverage Manager, offering extensive knowledge of hospitality etiquette, food preparation and superior customer service. Plus from my work in England a strong understanding of event ticketing and event management of consumer shows such as Ideal Home Show, London Boat Show and Crufts.


Highlights

Highly responsible and reliable

Point of Sale (POS) system operation

Works well under pressure

Extensive hospitality background

Upbeat, outgoing and positive

Food safety understanding


  • Budget management
  • Customer-oriented
  • Employee training and development
  • Event planning
  • Client and vendor relations
Accomplishments

Grew business in England from 2 employees to 12 employees in 3 years. WIth casual staff being as high as 150 on any event weekend.

Speaker at AEO Conference on Event Ticketing in 2007

Garnered more than 30 excellent performance reviews and testimonials from clients.

Experience
Food and Beverage ManagerNov 2014
Accor Hotels - Wailea , HI
  • I joined the Team in November 2014 to do the pre open build and open the hotel with serious deadline issues as it was already 6 months late opening.
  • We managed to finally open the Hotel 28th Feb 2015 with much delight for the team.
  • I have completed my Managers Food Safety Certificate and also alcohol awareness training as well as basic CPR training too.
  • I look after all areas of the Bistro from recruitment, standards, inventory, events and food ordering.
  • Processed guest payments for food and beverage charges.Processed credit card transactions during the checkout process.
  • Fostered strong working relationships with all hotel departments.
Sales ManagerCelestica - Remote Employee Us , CA

Sales of high quality fish products to restaurants and hotels in the UK

Driving sales each day with a team of 4

Dealing with unusual requests

Head CookJul 2013 to Nov 2014
Northeastern Vermont Regional Hospital - Saint Johnsbury , VT
  • I was asked to assist this facility through a friend I know and have loved my time working here to get better fresh foods and menus on the system.
  • I made changes to the strict budgets and created a better ordering system for foods that are cost focused and more flexible with seasonal foods and the needs of the residents.
  • I originally started as a volunteer here whilst waiting for my Green Card and was then asked to stay when it came through.
Sales & Marketing Manager & OwnerFeb 1996 to Mar 2013
Aimbridge Hospitality - Burlington , VT
  • Client retention, client liaison, contract building and costing.
  • Also worked on payroll, debt collection, working at events including the Olympics as a Box Office Manager, staff recruitment and staff training.
  • Reduced and controlled expenses by regulating strict cost systems for all events and buying better
  • Surpassed revenue goals in four consecutive quarters.
Box Office Manager/PayrollFeb 1992 to Feb 1996
Adp - Cleveland , OH

Answered customers' questions and addressed problems and complaints in person and via phone.

Opened and closed the box office, which included counting cash drawers and making bank deposits.

Offered exceptional customer service to differentiate and promote the company brand.

Offered direction and gave constructive feedback to motivate team members.

Recruited, hired, developed and retained retail talent for the company.

Director of EventsMar 1990 to Feb 1992
Chevalier Catering & Eat To The Beat - City , STATE

Built quotes for events

Logistics for catering events

Party planner for rock and roll bands

ManagerJul 1988 to Feb 1992
Pizza Hut UK - City , STATE

Effectively managed and assisted kitchen staff in producing food for delivery service and take out

Food ordering and inventory

Acting Head ChefSep 1983 to Apr 1988
Compass Catering - City , STATE

Provided courteous and informative customer service in an open kitchen format.

Systematically tasted and smelled all prepared dishes, and observed color, texture and garnishes.

Expertly estimated staffing needs and adjusted hourly schedules in accordance with demand patterns, budget and local labor laws.

Certifications

CPR Training received Jan2015

Food Safe Serve Managers Certificate to 2019

TIPS- alcohol awareness training in Feb 2015

Courtyard Standard Training

Micros Training

Education
Associate of Arts, City & Guilds in Catering & Hospitality1983Cassio College - City, State, UK

2 years studying in chef and silver service waiting

Personal Information
  • Place of Birth: Northwood, UK
  • Date of Birth: 19th June, 1965
  • Present Resident in Florida, USA
  • Sex: Female
  • Status: Married
  • Hobbies: International Travel, Hiking, Swimming and dining out

Additional Information

  • We have been in USA since November 2012 I was awarded my green card on the 10th June 2014 and received my Social Security number as well. I have also been screened for ACHA for the Assisted Living position. I have a UK/Intl driving license. This is a clean license and no points on it, in the UK. I am not a drug user and I am a non-smoker.
Skills

Basic budgets

Cash management

Customer service skills

Food Safety

Excel, Word, basic Power Point and Outlook

Inventory

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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

78Average
Resume Strength
  • Completeness
  • Formatting
  • Word choice
  • Measurable results
  • Strong summary
  • Clear contact info
  • Typos

Resume Overview

School Attended

  • Cassio College

Job Titles Held:

  • Food and Beverage Manager
  • Sales Manager
  • Head Cook
  • Sales & Marketing Manager & Owner
  • Box Office Manager/Payroll
  • Director of Events
  • Manager
  • Acting Head Chef

Degrees

  • Associate of Arts , City & Guilds in Catering & Hospitality 1983

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