food and beverage director resume example with 4+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Professional Summary
Dedicated Food and Beverage professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Skills
Managing Deliveries
Equipment Maintenance and Repairs
Training and Onboarding
Employee Performance Evaluations
Documentation and Recordkeeping
Health Code Compliance
Labor and Overhead Cost Estimation
Problem Solving
Performance Improvement
Scheduling Staff
Recruitment and Hiring
Work History
Food and Beverage Director, 09/2018 to Current Tkc Holdings – Holly Springs, MS,
Planned operations to effectively cover needs while controlling costs and maximizing service.
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Worked with qualified chef to diversify menu with new offerings.
Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
Maintained sound financial footing by overseeing department profit, loss and budgeting.
Identified team weak points and implemented corrective actions to resolve concerns.
Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Verified prepared food met standards for quality and quantity before serving to customers.
Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
Enhanced business productivity by training 20 team members and 4 servers on best practices and protocols
Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction
Maintained sound financial footing by overseeing department profit, loss and budgeting
Team Leader, 10/2017 to 09/2018 Tosca – Aurora, CO,
Excellent problem-solving skills Terrific interpersonal and communication abilities Dedicated to quality performance
Coordinated treatment and placement activities while supervising team of 6.
Established open and professional relationships with team members to achieve quick resolutions for various issues
Planned, managed and directed daily board operations to increase revenue and reduce costs through P&L analysis
Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service
Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values
Identified stock imperfections, assigned grades and noted production concerns based on regular inspections
Built strong relationships with customers through positive attitude and attentive response
Mentored and guided employees to foster proper completion of assigned duties.
Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
Established open and professional relationships with team members to achieve quick resolutions for various issues.
Shift Supervisor, 03/2012 to 10/2017 Lodging Dynamics – Milpitas, CA,
Completed store opening and closing procedures and balanced tills.
Responded to and resolved customer questions and concerns.
Helped store management meet standards of service and quality in daily operations.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Applied security, safety and loss prevention strategies during shifts.
Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
Maintained accurate inventory counts to meet customer demands and sustain operations.
Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
Education
: Psychology, Expected in to Southeastern Louisiana University - Hammond, LA GPA:
High School Diploma: , Expected in 05/2009 to Denham Springs High School - Denham Springs, LA GPA:
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