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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary
Starbucks Proudly Serve-trained Barista with wide range of coffee and tea knowledge. 2 1/2 years with Cocoa Bean Coffee House. Superior customer service skills and a commitment to upholding the highest standards of product quality and operational efficiency.
Skills
  • Professional demeanor
  • Exceptional customer service
  • Opening and closing duties
  • Strong communication skills
  • Highly organized
  • Quick learner
  • Computer proficient
  • Adaptive and creative
  • Employee training
  • Sandwich preparation
  • Cash handling
  • Soft selling
  • Micros  system
Work History
Food and Beverage Attendant, 2014 - Current
Hilton Grand Vacations San Diego, CA,
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Prioritized drink requests while managing interruptions.
  • Conducted successful cash audits at the end of each shift.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Maintained regular and consistent attendance and punctuality.
  • Controlled line and crowd with quick, efficient service.
  • Prepared coffee, straightened up chairs and table, opened register and carried out other opening duties.


Cashier/Food line/Food Prep, 09/2013 - 2014
Panera Bread City, STATE,
  • Prepared coffee, straightened up chairs and table, opened register and carried out other opening duties, such as, bakery display set up, food line set up.
  • Food Preparation according to specific guidelines and recipes
  • Ran register and attended to customers needs


Customer Service/Office Assistant, 2007 - 05/2013
Budd Central Vacuum City, STATE,

Customer Service with Multi Line phone use providing information to ensure resolution of products, services and complaints.

Maintained customer files and accounts, verified and edited customer information.

Processed Invoices

Collection of funds overdue

shipping and receiving parts and equipment

Up sold products and motivated customers to upgrade outdated products

Handled high volume sales with cash, credit and gift card transaction.

Education
Associate of Arts: General Studies, Expected in
-
Ramapo College - Mahwah, NJ
GPA:
Was working towards BA degree, However, I Did not Graduate. I left school to help my parents run their Stationery and Office Supply Business.

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Resume Overview

School Attended

  • Ramapo College

Job Titles Held:

  • Food and Beverage Attendant
  • Cashier/Food line/Food Prep
  • Customer Service/Office Assistant

Degrees

  • Associate of Arts

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