- Montgomery Street, San Francisco, CA 94105
- H: (555) 432-1000
- C:
- resumesample@example.com
- Date of Birth:
- India:
- :
- single:
Enthusiastic Emerging Wolf eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of guest relations and working as a pack. Motivated to learn, grow and excel in the hospitality industry.
- Emerging Wolves leadership counsil
- Portion control
- Food Safety
- Cash Handling
- Health and Safety Standards
- Product Knowledge
- Cash Register Operation
- Stocking and replenishing
- Menu memorization
- Table clearing
- Problem resolution
|
- Guest Services
- Sales
- Cleaning
- Point of Sale Systems
- Meal Serving
- Beverage preparation
- Food running
- Dining room cleanliness
- Customer service
|
Food and Beverage Attendant, 08/2019 - Current
Hilton Worldwide – Milford, CT,
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to guest satisfaction.
- Greeted guest and answered any questions.
- Engaged in suggestive selling and other sales techniques.
- Provided attentive service and proactively assessed guest needs.
- Offered product samples, answered questions and helped guest find items.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Collected trash, wiped up spills and removed trays to maintain fresh and clean guest areas.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
- Assisted guest with carry-out service.
Cashier, Prep, Line, 03/2017 - 08/2019
L.L. Bean, Inc. – King Of Prussia, PA,
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
- Reviewed and resolved differences between accounting information and cash drawer.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
- Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
- Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Prepared and submitted end-of-shift reports using Aloha.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Collaborated with managers to collect information about specific customer desires and dietary needs.
- Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
- Worked closely with MOD to solve problems and handle customer concerns.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Department Lead, 08/2015 - 01/2017
99 Cents Only Stores – City, STATE,
- Implemented corporate planograms for new department products.
- Supervised existing employees and recruited, interviewed and hired new ones.
- Set up displays and trained employees on current promotions.
- Oversaw efficient inventory stocking and supply rotation.
- Oversaw produce department staff to cover for other department leaders.
- Stayed current on available products, store promotions and customer service policies to better shoppers.
- Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
- Checked product shelves to review for proper price labels and handled price changes when requested by management.
- Inspected floor displays, noted missing items and immediately replenished merchandise.
- Pleasantly greeted customers and provided prompt and courteous service at all times.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Checked for outdated and overripe grocery items and removed from inventory.
- Monitored refrigeration, freezer and cooling areas for proper functioning and reported issues to store manager.
GED: , Expected in 12/2001
-
Mountain View High School - Mesa, AZ
GPA:
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score
could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
- Formatting
- Personalization
- Strong Summary
- Target Job
- Typos
- Word Choice