Food And Beverage Attendant resume example with 2+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Hardworking team player that is knowledgeable about dining operations and beverage services. Always willing to go above and beyond to serve guests quickly and exceed expectations. Diligent College Student focused on business and dedication to prompt project completion and continual adaptation. Team-oriented collaborator with reliability and focus on equitable task distribution through group projects and motivation to accomplish mutually held goals. A highly-motivated employee with a desire to take on new challenges. Strong worth ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. A hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

  • Staff Leadership
  • Clear Communication
  • Employee Training
  • Customer Service
  • Flexible Schedule
  • Service-Oriented
  • Decision Making
  • Quantity Estimation
  • Teamwork and Collaboration
  • Customer Relations
  • Team Leadership
  • Persuasive Approach
  • Customer Satisfaction Promotion
  • Conflict Resolution
  • Quality Assurance
Food and Beverage Attendant, 10/2022 - Current
Potawatomi Hotel & Casino Milwaukee, WI,
  • Maintained dining and food service areas to maximize safety and cleanliness.
  • Greeted frequent visitors by name and explained new promotions.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Resolved guest complaints to maintain complete customer satisfaction.
  • Effectively multitasked within a fast-paced environment.
  • Demonstrated proficient knowledge of menus, services, and promotions to assist customers and team members.
  • Provided exceptional service that reflected restaurant standards and core values.
  • Replenished stocking stations with utensils, condiments, and napkins.
  • Removed trays and stacked dishes for return to kitchen after finished meals.
  • Stocked displays with new and transferred merchandise.
  • Made friendly conversations with customers to provide an enjoyable bar experience.
  • Participated in ongoing training to enhance job skills and knowledge.
  • Maintained presence throughout meals to assist guests with additional food and beverage requests.
  • Wiped down tables and removed trash and dirty plates to provide a clean, welcoming dining environment.
  • Stocked customer service stations with paper products or beverage preparation items.
  • Set tables for upcoming meals by following food service guidelines.
  • Supported serving staff in delivering accurate and well-presented food orders.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Greeted guests with friendliness and professionalism.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
Adventure Guide, 03/2020 - 08/2022
Aza Murchison, TX,
  • Conducted comprehensive tour narrations to adventure participants for safe execution of planned outdoor activities.
  • Built detailed knowledge of locations and points of interest to thoroughly answer guest questions.
  • Showed audiovisual presentations and explained establishment processes and operations at tour sites.
  • Interacted with guests throughout the tour with an educational discussion of community, culture, and information.
  • Delivered guided tours, presenting scripted information and answering questions.
  • Monitored visitors' activities to confirm compliance with establishment or tour regulations and safety practices.
  • Collaborated with team members to organize tour logistics and operations for groups of up to 40 people.
  • Developed upstanding, well-versed tour guides by mentoring and training newer peers in the organization.
  • Assembled and checked required supplies and equipment prior to departure.
  • Displayed strong public speaking skills and communication abilities to facilitate the highest quality tour for guests.
  • Answered questions, pointed out overlooked features, and offered further details about special exhibits to educate visitors.
Team Leader, 08/2021 - 04/2022
Armstrong World Industries, Inc. Macon, GA,
  • Reviewed completed work to verify consistency, quality and conformance.
  • Set specific goals for projects to measure progress and evaluate end results.
  • To maximize efficiency, keep work areas clean, neat, and free of safety hazards.
  • Promoted to leadership in recognition of strong work ethic and provided exceptional customer service.
  • Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
  • Created plans to propose solutions to problems related to efficiency, costs, or profits.
  • Maintained daily inventory to facilitate successful material distribution.
  • Fostered positive employee relationships through communication, training, and development coaching.
  • Identified areas for improvement, narrowing the focus for decision-makers in making necessary changes.
  • Identified the needs of customers promptly and efficiently.
  • Offered training and support to keep team members motivated and working toward objectives.
  • Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
Cashier Team Lead, 09/2020 - 03/2021
Northern Tool + Equipment Savage, MN,
  • Resolved and balanced cash drawers at end of shifts to generate accurate reports for cash registers.
  • Processed payments promptly for customers to exceed productivity standards.
  • Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
  • Inventoried stock and placed new orders to maintain supplies for the expected demand.
  • Learned roles of other departments to provide coverage and keep the store operational.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Prepared cash deposits and balanced store safe for opening and closing of business.
  • Monitored cash drawers in multiple checkout stations to confirm adequate cash supply.
  • Helped with purchases and signed customers up for the rewards program.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Answered customer questions and provided store information.
  • Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
Education and Training
: Entrepreneurship And Marketing, Expected in
Oklahoma State University - Stillwater,

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Resume Overview

School Attended

  • Oklahoma State University

Job Titles Held:

  • Food and Beverage Attendant
  • Adventure Guide
  • Team Leader
  • Cashier Team Lead


  • Some College (No Degree)

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